Search Results for 'cache'

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Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi Spontis, the mobile menu for mobile page is working for me -> http://www.filedropper.com/0ba5398e-06b4-4726-9fa6-65e05777107e and I’m using the last theme version, Newspaper v10.3.9.1 with WP 5.6.
Just make sure that you cleared all cache and you do not have any plugins that can interfere with theme options.
How can i delete the Mobile Page? if this is set on the page, then you need to delete it from thresh to be remove totally, this measure was set because is possible to delete the mobile page, but you want to get it back.
The best option is that first to set another mobile page or set it to no mobile page -> https://i.imgur.com/8jxXq9U.jpg
Thank you!

Calin
tagDiv Staff

Hi Lorlornyo, please make sure that all cache was clear and try with multiple browsers.
If there are still some problems, let us know! Provide some more details and some screenshots!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi a_l, yes, if all settings are made as in our guide the cache should be deliver ok -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
Please clear all cache from your website and browser and check again.
If the problem persist, please Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Topfgartenwelt
tagDiv Member

Hmm, after updating the theme I’m adding all the changes again.

What do you mean with caches?

Greetings Kathrin

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Calin
tagDiv Staff

Hi Topfgartenwelt, that is because after each update the changes made in theme and theme plugins files are removed, that is way the CLS is increasing again.
Unfortunately not all caches can be set in a child theme.
Thank you!

ahsanislam
Participant
#0

Hi,

I’m facing an issue with images uploading not showing in 1366×768 resolution when change the browser width it works. Please can you tell me what’s the issue.

When open the website https://www.rizeus.com/
https://prnt.sc/w2bqmn and https://prnt.sc/w2bssa

After change the browser width
https://prnt.sc/w2bub9 and https://prnt.sc/w2buuc

I have try all the solution including browser cache, switch browser, website cache but issue remains the same. Can you tell me please what’s the matter.

Thanks

Calin
tagDiv Staff

Hi,

All that code is use to create the design from your website page, more exactly is the sortcode that is saved in database to display all blocks, images, colors..

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Also make sure that you have the theme updated to the last version.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,
For me is still working -> https://i.imgur.com/an1BDVq.png -> https://i.imgur.com/B95AGOi.png make sure that you have cleared all cache and you do not have any plugin conflict.
Than you!

Calin
tagDiv Staff

Hi,
You do not have any cache and the host is not providing any cache then there should be no problem, please provide me a link where I can inspect this problem.
Thank you!

Calin
tagDiv Staff

Hi RajeshIGE, this “fix: Featured images were not displayed on Firefox using WordPress 5.6.” fix should work for all browsers, just made sure that you have Clear all the caches (also the browser cache).
If the second website is also updated to Newspaper v10.3.9.1 clear all cache and check the results!
If there is still a problem please provide some screenshots and a link to your website.
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Maten
Participant
#0

Hi, i own your theme Newspaper.

As my website has a large number of visits, I decided to install the WP Super Cache plugin.
However, when I turn on the plugin (WP Super Cache) the article reading counter doesn’t work for me. It always says the same number. (shown in the picture)
http://caportal.net/wp-content/uploads/2020/12/Bez-naslova.jpg

Can this be fixed, when the WP Super Cache plugin is enabled to do my article reading number.

Dibbes
Participant
#0

Hi,
After the last theme update the mobile site switches randomly to desktop page. Even when there is no desktop version existing. and..it is not the actual homepage > navigation and logo are like the demo content.

I noticed flushing the cache helps to reset this but after some time the problem returns.

This happens also with articles. first all is good and the suddenly the article is served as desktop page while other articles are still served as mobile..

I even rolled back the update > theme and plugins but with no result.. so updated again. Problem still there.

Please investigate.

Website is https://myrocknews.com

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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