- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello,
We’ve added this cache option on blocks precisely to avoid such issues https://forum.tagdiv.com/use-flex-blocks-cache-option/ . From what I’ve noticed, you’re using this option, but I saw that the Standard Pack plugin is still active, which could also impact performance. So please check if you’re using blocks 1 to 25, Big Grid, the standard template for header, footer, categories, posts, and so on, and replace them with Flex Blocks and Cloud Templates, and disable this plugin. Also, you can use a plugin to optimize the database https://hostadvice.com/how-to/website-builders/wordpress/how-to-optimize-wordpress-database-using-wp-sweep/
Thank you!
Hi,
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://imgur.com/Es7nHNh -> https://i.imgur.com/W1KaV3U.png
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
Thank you!
Hello,
Please check what settings you have here: https://i.imgur.com/JWxbXCo.png. You can change them, clear the cache, and check them.
Thank you!
What I did is to exclude that element from being cached and it works perfectly with caching for me. If you want to I can share you how it is done.
I just created my website and it looks great when I’m logged into WordPress. But on mobile and incognito, it looks very different. I flushed the cache as well but that didn’t work. Please help.
Link is thechisociety.com
Here’s a video: https://www.loom.com/share/fc2a4e0ef009452a98042b52efb6517f?sid=28437e97-cd05-476b-8095-2295d855f341
The mobile version I set up gets misconfigured when I upload a new post or make changes to the page. Specifically, it’s the posts on the mobile version. I have to clear the cache for it to align or adjust back to how it was before. Help! What can I do to fix this problem?
Hi,
I have a page where it doesn’t show any contents in iPhone but works fine on androids
https://mycentralfloridafamily.com/things-to-do-in-orlando?nocache=1. I tried doing plugin conflicts but it doesn’t fix the problem
Hi,
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://imgur.com/Es7nHNh -> https://i.imgur.com/W1KaV3U.png
Thank you!
Hello,
You do not need to have the amp plugin activated. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.
Also, if you have created a mobile page, please ensure that your cache plugin has an option for mobile cache.
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hello,
You need to edit with tagdiv Composer, and with it you can set the menu and so on.
You have the mobile theme plugin activated; please deactivate it and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
For a few weeks now, embedding tweets (X) in article no longer works. Instead, only the link appears. In the editor, I see the tweet, but when I publish the article or preview it, only the link appears. I have disabled almost all plugins and have the latest version of Newspaper. Cache disabled and re-enabled. It doesn’t help at all. What could be the reason? Thanks!
We just launched infocielo.com
As soon as we launched the site went down. Serious performance issues with this Theme.
I´d appreciate any suggestion or tip for DB improvements like:
– Is there any configuration needed to improve Data Base performance with this theme?
Please ignore suggestions about Cache because we already set that up. The big issue now is with the Data Base and the queries of the theme.
For example see this Stack trace with errors.
Name
wp_posts SELECT
Duration
163.94 ms
% of transaction
5.95%
Type
db
Subtype
mysql
Action
query
Database statement
SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) WHERE 1=1 AND wp_posts.ID NOT IN (100870) AND ( wp_term_relationships.term_taxonomy_id IN (XXXXXXXX) ) AND wp_posts.post_type = ‘post’ AND ((wp_posts.post_status = ‘publish’)) GROUP BY wp_posts.ID ORDER BY wp_posts.post_date DESC LIMIT 0, 5
Stack trace
class-wpdb.php in wpdb→query at line 3109
class-wp-query.php in wpdb→get_col at line 3357
class-wp-query.php in WP_Query→get_posts at line 3852
class-wp-query.php in WP_Query→query at line 3984
td_data_source.php in WP_Query→__construct at line 1516
td_block.php in td_data_source::get_wp_query at line 337
td_flex_block_4.php in td_block→render at line 2258
td_global_blocks.php in td_flex_block_4→render at line 27
shortcodes.php in td_global_blocks::proxy_function at line 434
shortcodes.php in preg_replace_callback at line 273
tdc_composer_block.php in do_shortcode at line 220
vc_column.php in tdc_composer_block→do_shortcode at line 440
td_global_blocks.php in vc_column→render at line 27
shortcodes.php in td_global_blocks::proxy_function at line 434
shortcodes.php in preg_replace_callback at line 273
tdc_composer_block.php in do_shortcode at line 220
vc_row.php in tdc_composer_block→do_shortcode at line 1187
td_global_blocks.php in vc_row→render at line 27
shortcodes.php in td_global_blocks::proxy_function at line 434
shortcodes.php in preg_replace_callback at line 273
tdc_composer_block.php in do_shortcode at line 220
tdc_zone.php in tdc_composer_block→do_shortcode at line 771
td_global_blocks.php in tdc_zone→render at line 27
shortcodes.php in td_global_blocks::proxy_function at line 434
shortcodes.php in preg_replace_callback at line 273
class-wp-hook.php in do_shortcode at line 326
tdb_view_single.php in apply_filters at line 189
I really didnt have chance to test it with WPRocket, I am using WP Total cache, didnt have any issues.
I tried to ask chatgpt for possible solutions, and this is the answe I got:
Exclude Cache for Shortcodes: In WPRocket settings, go to Cache and add the page URL or shortcode to the Never Cache URL(s) section.
Defer JS: Enable the Defer JavaScript option in File Optimization to delay JS loading and avoid conflicts.
Disable Minification: Sometimes minification messes with complex JS or shortcodes. Try disabling Minify CSS/JS files in File Optimization.
Clear Cache: If you’re updating posts often, make sure to clear the WPRocket cache to avoid serving stale data.
Check for JS Errors: Open the console (right-click > Inspect > Console) to see if any errors pop up, especially when loading posts.
Hopefully in one of these you will find your solution
In addition i would also like to mention that i did clean up any cache and i also tested multiple browsers also in private browser mode.
A week ago i tested the plugin ‘TagDiv mobile theme’ but this plugin doesn’t really do what i expected it to do so i deactivated it again.
Hi there,
Some of my team in the Cayman Islands cannot see most of the websites default icons within various devices and browsers. Icons like the menu drop arrows, post slider arrows, footer contact icons etc.
I however can see these on all devices and broswers – I am based in the UK.
Here is what my team in the Cayman Islands see…
Does anyone know what is causing this issue? They have tried clearing all cache. We also do not have any cache plugins installed.
Thanks,
Dan
Hi,
Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview. Which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
It seems like a caching issue. Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and check again. Clear all the cache from any caching tools.
Thank you!
The background on my site doesn’t work. If I put a picture on the background, only logged-in users have it, but guests don’t.
I reset the cache, it didn’t help.
What could be the problem?
Hello!
First of all, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and check again. Somehow, you can see which plugin caused the issue.
Let me know the results!
Thank you!
Hey there!
I am struggling with a problem that causes my header main menu to disappear on cached pages some times.
Can you please help me find the cause of the problem or what I should exclude in WP Rocket?
The problem is strange because it happens rarely on some pages – currently you can check this url https://eurocom.bg/2025/01/16/magdalinchev-parlamentat-pravi-kakvoto-si-iska/ and right now the main menu is missing there and I can’t find the cause of this problem.
I have minify CSS and Javascript options enabled, load javascript and delay javascript enabled too.
Best regards!
Hi,
thanks for help. Now post counter works, and has been active for almost 2 days now but still no posts are showing when “Popular (last 7 days) option is selected in the Sort order field. We tried clearing the cache and disabling the cache but to no luck.
Hi everyone,
I’m currently facing an issue with my website hosted on GoDaddy. I’m using the Newspaper template by TagDiv, and everything was working perfectly until a few months ago. Back then, I used a plugin to generate my SSL certificate, but I forgot to renew it. I’ve now fixed the SSL issue, and the certificate is properly configured, but I can’t use the TagDiv Composer to edit or create any blocks.
I have experience working with the TagDiv Composer, and this issue only started after the SSL problem. I’ve tried clearing the cache, disabling plugins, and checking for updates, but nothing has worked so far.
Has anyone else encountered a similar problem? I’d really appreciate any guidance on how to resolve this.
Thanks in advance!
Hello!
Please check it in the tagdiv Composer.
Check in the Composer and mobile viewport, and delete the entire element from there, too. Clear all the cache and try again.
Place the ticker in a new row and ensure it is placed in the content zone, not the header zone. Please follow the video to see where you can find and edit/build your sticky header on mobile and desktop, too: https://www.screencast.com/t/l6v2Belt
Sure. You can install a blank template, customize it in the tagdiv Composer, and assign it to your posts. More info here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
I hope that helps you!
Thank you!
Hi,
Normally the theme only has to be activated once, with the optional option to create a forum account. Something must be wrong it if keeps asking for activation all over again. Maybe its a caching issue, there have been cases where the theme was not actually getting activated because of caching that affected the backend of the website (object cache).
We will take a look at it, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel if available, or FTP. We will check as soon as possible, let us know.
Thank you!
