Search Results for 'cache'

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

This sounds like a caching issue. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have pasted the correct code in the Head tags. Also make sure to clear your cache. Please provide a link to your website in order to inspect.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hi Sommer,

Please make a test and add more buttons, and see if on all of theme is removed the link, also you can try with some icons to see if the link is removed.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi poeticstand,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you or your host do not have some security module or a firewall that is blocking tagDiv Composer to perform the actions.

Let me know the results!

Hi

Most of these problems are caused by untested plugins. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the pagination.

Let me know the results!
Thank you!

Hi loslunesseriefilos,

Yes, each block.grid is using a different thumb (image size), these are created by our theme when you upload an image -> https://forum.tagdiv.com/theme-thumbs/ it will be indicate to chose only few and disable the rest of them.
Also make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

I think that you are referring to this pagination from blocks -> https://i.imgur.com/PgY1B0W.png if yes, then this will load the images/thumbs to, if you do not want to use thumbs, you can use flex blocks and hide the featured image -> https://i.imgur.com/H2gATRP.png in this way the thumb will no more be loaded.

Also when you are editing the website this is not using the cache and this is another thing that will make our Bandwith bigger.

Thank you!

Hi,

The featured image that need to be display when you share a post on Facebook, then you can use our guide from here -> https://forum.tagdiv.com/facebook-share/ use yoast seo (in this guide you will know how to display the og image using yoast plugin).

If there is still a problem, please make sure that is not a cache conflict, please lat enable only theme plugins and Yoast SEO and make sure that you clear all cache and try again.

Let me know the results!
Thank you!

Hi Coinno, unfortunately I do not know if you can refresh the visitors cache from browsers (normal they should use a force refresh), but since the webisode is looking now normal, even in incognito mode, then it should be no problem.
Also for the update is always better to test it on a staging, in this way you can prevent the problems that can appear and only after that make the update on the live website and keep monitoring the website.
-> https://tagdiv.com/update-newspaper-theme/
Thank you!

Hi,

Please try the following steps if you are using Newspaper v10.3.6.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there are still some problems, let us know!

Let me know the results!
Thank you!

Hi,

First of all please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Sometimes is take a little time until the ads will be display, as I can see now these are working -> https://i.imgur.com/fwafjvF.png

Thank you!

Hi,

Make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi,

As I can see the theme can not render the image -> https://i.imgur.com/kRkxVbb.png in most cases this problem is caused by some untested plugins, please make a test, disable all non theme plugins (tagDiv plugin) mage sure that you clear all cache and try again.

Let me know the results!

Hi Rhonda, did you try the automatic update ? -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/ if yes, please make sure that you made first a full backup and if you have some cache on server, firewall or security, please stop theme until you make the update. Also note that after the theme is updated, the theme plugins need to be updated “manual” -> https://i.imgur.com/y0dG6o0.png also if this is not working for you, please try the theme update from method B (cPanel/FTP update) from our guide -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!

Hi,

As I can see, for me is loading the mobile theme ->https://i.imgur.com/hGRxOeL.png
Just make sure that if you are using a cache plugin, you are using one that can see the mobile thee plugin and desktop version, we recommend WP Super Cache with these settings -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this will help!

Hi piratar,

First of all please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!