- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hey Calin,
There is no cache plugin installed – I checked on incognito and some of the configuration from the theme panel don’t work for me
This is the configurations:
https://ibb.co/cQdP796
https://ibb.co/SwDLSn6
This is what I see:
https://ibb.co/ZmwTFr1 – Top article sharing is not off. and it don’t display whatsApp sharing
https://ibb.co/PxvwzLr – bottom share – no whatsApp, button design is not what I selected
Hi,
First make sure that you have set all theme requirements as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
How to Fix this site can’t be reached in Google Chrome? -> https://www.wordpresstutorialforbeginners.com/site-cant-be-reached-in-google-chrome/
Let me know the results!
Thank you!
Hi GalHad, I just made a test and for me is working correctly -> https://i.imgur.com/DJ3zoZv.png -> https://i.imgur.com/qbVuVng.png -> https://i.imgur.com/TfZDsD1.png
Sometimes, this is from cache plugins, if you are using one, make sure that you clear all cache after you made these changes.
Let me know the results!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello !
Please provide a link to your website in order to take a look.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The Hamburger menu in mobile loses functionality when adding a VIDEO PLAYER to the Front Page. The website recedes, but the menu drawer does not appear from the left side.
This same scenario works perfectly in older versions of NEWSPAPER, so it is something new. It is essential to my business model that videos play when touched from the front page.
I have started from scratch, and installed the latest WP 5.42, Newspaper 10.36, and Demo Theme: Video News. No other plugins have been added that are not specifically included, except WP Super Cache, which is recommended in your System Status page.
The only change I have made to the Demo theme is to add a VIDEO PLAYER to the front page. Help! Thanks!
GB
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We have inspected your website and everything seems to be in order. Please try and clear your cache, also try and inspect your website from another device.
Thank you !
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problems, let us know!
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Unfortunately for that settings backup from Import/Export there is no option for the moment, you can remove the code store for backup in database, but this will not help wit the cache and it will be store another backup when you’ll make new settings in theme panel.
Maybe you can use the methods provide in those articles to remove/clear the transient cache:
-> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/
-> https://wordpress.org/plugins/artiss-transient-cleaner/
Hope this will help you!
Thank you!
P.S. I tried those options acc. this post – https://forum.tagdiv.com/topic/the-contents-of-a-page-is-not-shown-at-the-mobile-theme/
P.S.2 – Cache was cleared.
Here it is final test video according to Calin post – Aug 4, 2020 at 2:00
All Mobile plugins and options were disabled.
https://drive.google.com/file/d/1utobSaa4Z1kThRuj6u6L5sISIp5bcGkh/view?usp=sharing
Under Import/Export theme settings, there is the settings backup. Looking through the code, it appears that data gets stored in the transient cache. Is there maybe a way to just clear it when you need to?
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi AnaBenLAURENT,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
More problems at theme panel at “Instagram Account Access Configuration” in “connected account”, shows an error:
Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (@) at position 0 (@): Unexpected character in…
I’ve disabled cache plugins (SG Optimizer) and others, but the error persists.
Hi,
The only changes that where made was only for Instagram and we added some new demos, there are no other changes for theme panel.
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Newspaper Theme was developed around WP Super Cache. You can use another plugin if it does its job. The system status will only recognize WP Super Cache but any other plugin that works can be used.
Thank you!
I try to install WP Super Cache and setting it with your instruction on documentation, but not solve my issue. Favicon continue to be old one but in theme panel there is another icon.
Hello !
I have investigated your website in different mobile devices and it looks good on all of them. Please make sure that you have cleared your cache !
Thank you !
Hi,
It will be more easily if everyone made a topic with the problem that is facing, in this way, everyone got an answer.
Please note that we always recommend to make a full backup before an update, also we recommend to use our guide from her -> https://tagdiv.com/update-newspaper-theme/
After you install the update, make sure that you update the theme plugins, these will not be automatically updated -> https://i.imgur.com/ZVX8pr3.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are trying to save something in theme panel and the loading icon is in a loop, ask your host to check if you do not have some firewall or security module which blocks admin-ajax.php request. Usually these make some 403 or 404 error in console when you click on save settings button from theme panel.
Lat me know the results!
Thank you!
