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Hello !
Please reset your Instagram Key and clear your cache. The only ID that should work it this: kfanaticsforevs
Instagram key: https://forum.tagdiv.com/instagram-widget/
Let us know the result.
Thank you !
My website posts is not updated in Mobile viewing after i update new mobile theme with AMP. Meanwhile my posts was updated in desktop view. Here is my website https://www.detikbolaasia.com I need keep clearing the caches so that my posts will be updated to latest. How to sovle it?
I just installed latest newspaper theme, install new mobile theme plugin with AMP. After i clear the cache and view my website https://detikbolaasia.com/ my Menu gone when i’m viewing with my mobile phone. Is there any way to solve it?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If there is still a problem, please provide me a link to your website and some more details and screenshots.
Let me know the results!
Thank you!
Hi,
Make sure that your user is an administrator -> https://i.imgur.com/ekChDsj.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Please clear all cache and if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I’m sorry but it didnt works on my side.
1 : anaben.behind.the.lens –> not working I have 0 followers
https://photos.app.goo.gl/BYeB9fo2DCWdxSs9A
As I said the cache was cleared
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Are you sure that these pages were build only with tagDiv Composer?
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Indeed that was my mistake, the div needed to be close like you said.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hello !
This is the correct path: anaben.behind.the.lens ; As you can see here this works: https://www.screencast.com/t/5ES8Pkfi5
Please make sure that you clear your cache.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
If there is still a problem, please provide me a link to your website to can inspect them.
Let me know the results!
– Have always used different background image for each categories.
– Decided to change a single category one with a new upload.
– Looked fine, until I logged out.
Single category along with ALL other categories no longer display any of the assigned background images.
– Cleared cached, restarted PHP multiple times to no avail.
The background images only appear when I’m logged into WP.
Once I log out, they’re all gone.
– The path and thumbnail remain fine in Theme Panel.
Suggestions?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Mobile menu font size not updating when changed in theme panel> theme fonts> mobile menu. Cleared cache … no changes. AMP plugin is activated. Please advise.
had the same problem and it was for a few plugs, deactivates and tests. They affect those that optimize photos and cache.
Nothing, I have not been able to get the web to adapt, neither by cleaning cache nor on any mobile device, the truth is I am very disappointed with the subject.
If you have more prayers on how to solve the problem I would appreciate it.
Responsive option does not work in newspaper X
Hello,
My Instagram account is connected into the theme panel.
I have tried to follow :
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
I have a strange problem on the social Counter, I try many Instagram Users :
1 : anaben.behind.the.lens –> not working i have 0 followers
2 : @anaben.behind.the.lens –> working but i have “right number + 1” followers
3 : /anaben.behind.the.lens –> working i have “right number” of followers
But when i try to click on the follow button it opens this page ;
1 : https://www.instagram.com/anaben.behind.the.lens/# –> Working
2 : https://www.instagram.com/@anaben.behind.the.lens# –> not working
3 : https://www.instagram.com//anaben.behind.the.lens# –> not working
I have tried to clear cache, etc.
Newspaper 10.3.2
TagDiv Social Counter Version 4.7
Server software Apache
PHP Version 7.3.17
WP version 5.4
Many thanks for your help.
Benoit
I have implemented AMP Ads on my mobile blogposts via the mobile ads options but now the problem is that they are not showing up on none AMP-Pages as the normal mobile pages outside the cache from Google. So have I also to implement the normal AdSense Code beside the one for the AMP-pages in the same slots?
Greetings Kathrin
Hi,
These depend on that settings you are using on you cache plugin, here is an similar case with Autoptimize cache size quickly get over 100% -> https://wordpress.org/support/topic/autoptimize-cache-size-quickly-get-over-100/page/2/
We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
