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Few things that you can use-
1. Use cache plugin, recommended – wp super cache
2. If you are using jetpack, better remove it. cause it slows down the website.
3. Remove the twitter widget that you added, it adds extra request thus slows down the site.
4. Discus slows down the site better use the default comment widget.
5. Use Cloudflare
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad,
I’ve deactivate all plugins, i do not use child theme or cache plugin, but i’ve the same incorrect view.
Thank you
Hi,
Please make sure that you clear all cache and check again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Make sure that you are using the latest version of the theme, Newspaper v10.3.1 also please set the YouTube api key in theme panel as in our documentation from here and clean all cache, after that all should work as before.
Let me know the results!
Thank you!
Hi,
You can set a sidebar bar but not on a fix position, for example you can use a smart sidebar -> https://forum.tagdiv.com/smart-sidebar-2/ or you can create sticky columns for sidebars using tagDiv Composer -> https://tagdiv.com/multiple-sticky-sidebars/
Newspaper WordPress Theme Tutorial: How to Create and Customize Your Sidebar -> https://www.youtube.com/watch?v=fa7GenCHcBU
For the second problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this will help you!
Thank you!
Hi awtownn,
If I’m right this is the error you get -> https://i.imgur.com/m4DkfWk.png then what Vlad mentioned is true, there is a conflict on few elements between tagDiv Composer and WPBakery, for me this problem is solved after I deactivate the WPBakery -> https://i.imgur.com/1UFeWnp.png -> https://i.imgur.com/feXoejx.png, if you deactivate the WPBakery and problem persist, please make sure that you do not have anther plugin that can provide a conflict, also make sure that you clear all cache.
Our developers were inform about this plugin conflict and will try to solve it for the coming updates.
Thank you for your understanding and sorry for the inconvenience!
Sorry Calin, but you didn’t answer he first question : why JS needs to run on the website front end ?
Then FYI lazy Load image was already turned off in my settings.
In fact, the trouble is that the theme loads very slowly on mobile, despite all our settings (Autoptimizer, WP super cache).
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please check in theme panel if the support for the font weight that you want to use is enable -> https://i.imgur.com/wj2eZL9.png by default it is only for 400, also make sure that you clear all cache after you save the settings.
Let me know the results!
Thank you!
Hi,
The last version is Newsmag v4.9.2 and the translation is working -> https://i.imgur.com/JwoO9Cu.png -> https://i.imgur.com/xI7YHyo.png Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
As I can see the images format is look encode -> https://i.imgur.com/Gje7JK8.png this is caused by some plugins that you have enable, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
In the most cases this problem is made by some untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi.
Featured images are not always showing on Chrome and Android Chrome. They always show on iPhone, iPad, Mac, etc. We’ve done plugin compatibility tests with no change. We’ve cleared cache and cookies too. Still doesn’t change anything.
Screenshots:
Chrome: https://www.dropbox.com/s/x6v1gfrnvoqviyl/Screenshot%202020-03-17%2014.00.50.png?dl=0
IE/Edge: https://www.dropbox.com/s/ev7e7573odqej7b/Screenshot%202020-03-17%2014.01.04.png?dl=0
Can you please assist?
Thanks again.
Hello,
I just talked with WordPress’ support and they said that WP Super Cache and similar doesnt really work https://en.support.wordpress.com/incompatible-plugins/
Can u provide a code to avoid mobile theme to main page? Even if avoid to mobile. Just the main page http://www.gay.blog.br
please 🙂
Hello !
We have inspected your website using iOS and Android devices and the logo is showing up on both of them.
Please make sure you’ve cleared your cache.
Thank you !
Hi,
The background image set in them panel -> https://i.imgur.com/oKUewzf.png also you need to check the background color, make sure that you clear that color -> https://i.imgur.com/eC7r5lx.png because this will overwrite the image.
If there is still a problem, Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide some more details, what parts you can not edit, also some screenshots will be very helpful.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I cleared my cache, still isn’t working. But that’s okay, if it works with al other phones. Thank you! 🙂
Hi,
I just make some more tests and for me the option is working -> https://i.imgur.com/JToexEM.png -> https://i.imgur.com/AGHA1pM.png please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
We have tested your website and the pagination on the link provided by you is working. Please clear your cache and try again.
Thank you !
Hi,
The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate them and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let me know the results!
Thank you!