Search Results for 'cache'

Hello,

The issue is caused by a setting from your cache plugin. Please let me know what cache plugin you use.
Also, you can try to disable the cache plugin, delete the object cache file https://i.imgur.com/y9Guy2F.png, and check after.

Thank you!

Hello,

Please let me know what plugin you use for the cache.
Also, please provide screenshots or a video of your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here

Thank you!

Hi,

I checked the website on my phone and it works well -> https://we.tl/t-dcZPeHbqJ0
Do you use an iPhone? Did you configure the cache plugin like in our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/? I think the issue could be because you have more YouTube videos. Can you please delete them and check afterward? You can also use the WP Rocket plugin.

Thank you!

Hello,

To detect the device type, you need to use APO https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/.

Thank you!

Hi,
I just checked the score and now it’s ok – https://we.tl/t-6loThx5PlQ
Now, what it can happen is to take a test during the moment hat the cache as been cleared and is not yet 100% created for mobile.
Thank you!

Hello,

To increase page speed, I recommend checking which thumbnails you are using on your blocks. You might want to avoid having all of them enabled and optimize and regenerate images. You can use the EWWW Image Optimizer for image optimization and the OMGF plugin for fonts. Additionally, you can use the WP Rocket plugin.

here are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

You need to have a cloud template for each language.
Please try the follow steps:
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/

Thank you!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello!

Make sure you do not have an Object Cache enabled. You also need to disable the Rocket Loader. Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/. Please disable the CDN temporarily and see if this is causing the issue.

Thank you!

Hello!

Make sure you edit a cloud template.
Please check the console while you edit with the tagdiv Composer.
Make sure you have no redirect rule on your SEO plugin.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hi,

Did you assign the page to the homepage here -> https://i.imgur.com/mx7Ldy4.png? What cache plugin do you use? Do you still have the tagdiv mobile theme plugin activated?

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Hello,

I think the WPML causes the issue because you used a string transition, and you don’t have a cloud template for each language.
Please try the follow steps:
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/

Thank you!

Hello,

Please disable the cache plugin; I think that there is a setting that interferes.

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Also, please deactivate the AMP plugin -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello,

Please try to disable the jetpack boost plugin, clear the cache, and check afterward.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello,

Have you checked for admin-ajax error? Please verify the console when you try to import the template, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.

Let me know the results!

Thank you!