- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
As I can see you have the last version of the theme, if you clear all the cache there should be no problem.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you!
When I put in text with title in the tagdiv composer, all I get is turning circles. I have deinstalled all plugins, cleared cache many times. Nothing works.
Hi,
In most cases this is a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi rajjanmed,
Sorry, this was from italsat, was my mistake, sorry!
Please make a full backup to your website and data base and update it to Newspaper 10.3.1 and check if the problem persist.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Also if there is no answer to your email is possible that your email to get in our spam, please let us know your email address.
Thank you for your understanding!
Hello
I’ve cleared the cache and tried in different browsers. I’m still seeing the subline in pale grey.
On all posts, the subline is in (hard to read) grey in AMP & black on the normal
version. Specific to the shared link, the words…
‘Avoid toasters that are underpowered and too small for your bread’
are grey on the AMP version
The other related issue is that on the normal page, I’m serving the ‘updated date’ but the first published on the AMP version.
Two Questions…
1. How do we get the grey subline in the AMP version to show in black
2. How do we get the ‘updated date’ showing in AMP
Thanks in advance
John
Hello !
We have investigated your website and everything seems to look normal at the moment. There in no text difference between AMP and normal posts. Please make sure you have cleared your cache.
Thank you !
Hi,
The popular post sorting requires this option to be active in the theme panel
– https://forum.tagdiv.com/7-days-post-sorting/
Once you activate that setting the theme will start counting the views posts get. For this to happen the post views have to be active – http://prntscr.com/nli2rx
Please check our documentation for 7 days post sorting -> https://forum.tagdiv.com/7-days-post-sorting/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi Clain,
Seems like this issue occurs only in Firefox browser. I tried a different browser and it worked fine.
However, on Firefox, I tried clearing cache etc, and it did not work.
Hi, I was having the same issues and simply clearing the cache fixed it. Look for “Caching” at the top of your panel and select purge all. I also reached out for help and this was never mentioned as a possible solution.
Hi Jude,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think that with the right settings the Automatize plugin can work with our theme, but for the moment the only cache plugin that we tested is WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Calin,
Yes, the social counter is not updating the number of followers by itself. Are there are settings for that? No, we are not using any plugin for cache.
Thanks!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure you have cleared your cache.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website where I can check this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website and some more details and screenshots with the problem..
Thank you!
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
