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Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
I tried to change the logo (uploaded a new logo, saved) but it wasn’t saved.
Same thing happened with the footer text I edited, it wasn’t saved (I edited the text, saved Settings, cleared cache, refreshed), nothing changed.
Link:
https://ibb.co/dJPWR1m
I hope to hear some feedback from the team.
Thanks.
Before That…
Spend some time with GTMetrix, web.dev , Pingdome Tools etc Speed tester sites…
Then Check File Size…
Most Important in Optimization
1 – Reduce file size as much as possible…
2 – see step 1
3 – everything else, can be done through Cache Plugins Like WP Rocket
4 – Suggest Best Hosting to People
NB: Page Optimization is the Number shows Near to Page Speed, But That is WRONG.
Page Speed & Optimization is Entirely Different 🙂
Some times Over Optimization Kills Page speed.
I have obtained 100 out of 100 in page speed.
but, when I tested Site loading time, it was 1-second delay than other site scored 96 in page speed.
we have to focus on Real Page Speed ( The Real Loading Time ) – Absolutely NOT The Page Speed Score ( Optimization ).
Keep in Mind External Files Can’t Optimized ( Adsense, analytics, FB Pixel etc… )
But, I have done this too 🙂
by hosting external files locally, and created cron job to auto update external files…
Later I understood… That just Increase page speed score, not the REAL PAGE SPEED
🙂
Trust me, I can share you more info, That will make Newspaper theme Better in Page speed 🙂
Thank Me Later as Contributor 🙂
Hello !
Please clear your cache. As you can see here it works fine on our side: https://www.screencast.com/t/0I6RQuA8
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This problem can be caused by the error that you have in console -> http://prntscr.com/pp7e50
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also the speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that you install correctly the theme.
Let me know the results!
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
What exactly is not working ?
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
I encounter a problem with the display of my photo (via gravatar). Display the image of the page (see attachment) but does not appear on the index page (2nd attachment). The phono also does not appear at the bottom of the articles.
The browser cache has been cleared.
Thanks for your help
Thank you! It seems to be fixed now after following the Cloudflare settings and changing my cache plugin. Thanks again and have a great day!
I’m at a total loss here, I’ve uninstalled every plugin and cleared browser and site cache, My site is dead to any editing with tagdiv
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
Thank you
Hello !
This happens due to cache issue. Please clear your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello!
Please provide a link to your website.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
This happens due to cache issue. Please clear your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hi,
The option to Enable/Disable the Mobile Theme for individual posts and pages was add only for v9.7.4-> http://prntscr.com/pnvkc2
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Also the Gutenberg editor can be in conflict with other plugins, please deactivate all non theme plugins, clear all cache and try again.
Thank you for your understanding!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I don’t know what to do. All the fonts are Helvetica. The cache cleaned, but the page does display not Helvetica. What do you advise me?
I want to use the template ‘Church’. I installed this template at the beginning work. But now I can’t save this template in Cloud Templates.
Maybe I should delete everything, then upload it again with another initial theme, and then upload template ‘Church’ in Cloud Templates. and work with it?
Thank you!
