No search results were found in Documentation!
So you remove the image and it is still there? That would be unusual. Try clearing the cache if you have any.
If the problem remains, send us an email at contact@tagdiv.com and provide admin login so we can take a closer look. Include a link to this topic in the email.
Hi,
I have checked your website and I saw that you are using the Fastest CAche plugin which is not tested with our theme and also, we cannot say for sure if it will work or not as expected with our theme, sorry! Generally, it seems to be a problem with such a setting from caching plugins which are exclusively desired for Mobile mode. You can take a look over the next useful guide from here -> https://blogaid.net/wp-fastest-cache-settings/ Please note that we recommend the WP Super Cache plugin with the following configuration from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ if you want to achieve beautiful theme results.
Thank you!
Hi,
I have checked your website URL and I saw that you have a lot of divs with Ads in your post content as you can see here -> https://www.screencast.com/t/wCKl0OwQp Unfortunately, this problem doesn’t come from our theme. Check the plugins and remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thank you!
Hi,
I have checked your website and I saw that you are using some block shortcodes inside the Mobile Theme editor. Now, it seems that all of these are working there but please note that’s not the right way. The shortcodes will not be displayed on the Mobile Theme editor in the future, sorry! You need to remove them from there and try using the default layout of mobile theme. Clear all the caches, purge CDN files and check the results.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that you insert the code in this area -> https://www.screencast.com/t/joSUBn3mObf after that clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please ma a backup to the changes that you made in theme, and set the original files, clear all cache and try again.
Let me know the results!
Thanks!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the Newspaper and reinstall it.
Also please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
Let me know how it goes!
Thanks.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please try the steps for mobile friendly indicate in this similar topic : -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/
Thank you!
Hi,
If I understand correctly when you activate the amp on your website your desktop version will break.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hey – Newspaper theme was working perfectly and then I lost the ability to save changes to the theme – the saving icon just cycles forever. I made no other changes to anything between when it was working and not – no new plugins, etc. This is specific to the theme – I can update posts and pages – just not anything related to Newspaper. I’ve tried different browsers, clearing cache, etc. I’m running version 9.6.1 on WP 5.2.
Hi Calin,
Thank you for the reply. We’ve deactivated all non themeplugins and cleared the cache but this did not solve the problem.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please try to use the child from the package, ( child theme from v9.6.1)
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Let me know how it goes!
Thanks.
Hi,
Indeed there should be showing 4 sub categories instead is showing only 3.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi @mgpl,
These responses should help you to fix the problem with mobile version on desktop; in the most cases there is a plugin conflict or a cache problem ( cache from WordPress/ cache plugin/ host cache ).
Thank you for your understanding!
For me it works – http://prntscr.com/nrcx3s the website is zoomed out to 80% because of the CSS code, the browser remains at 100% – http://prntscr.com/nrcyd1
Should be the same for you. Maybe clear the cache after doing it.
Hi,
I have checked your website URL and more posts from your website and all of them seem to works as expected, as you can see here -> https://www.screencast.com/t/WmJmX8SzTps Clear all of the browser caches and check the results.
Thank you!
Hi,
Indeed there seem to be to two ads one after other
-> https://www.screencast.com/t/8KfTsVP4
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please check the code set for ads that you have set
Thank you!
Sorry I just saw your reply now. It definetely seemed like a chrome (or browser cache) issue unless I’m missing something.
I didnt get a chance to test by clearing browser cache immediately but I did try accessing it with Chrome in Incognito mode (which should be same as clearing cache I guess) and it still didnt work, while working in Microsoft Edge.
But right now I can access it with both Chrome and Chrome incognite mode, everything seems to work fine.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Thank you!
Hi,
Shows up alright for me on Chrome, same as before – http://prntscr.com/nr9vfg What if you clear the browser cache or force refresh the page in the browser (Ctrl+Shift+R)? Or if you check with a different computer?
I checked with different PCs with Chrome, the image ad appears at all times, could be something wrong with your browser.
Hi,
Please notice that changes are WordPress related and you need to follow the next steps from here -> https://www.inmotionhosting.com/support/edu/wordpress/wordpress-features/set-category-tag-url-base After you have made these changes, you need to clear all the caches, purge CDN files and check the results.
Hope this helps!
Thank you!
Hi Simion. Ads DO appear on our end using Chrome, Firefox and Safari, so it’s that’s not an issue. The issue is that the Ads ONLY appear in the Header. Our cache has been cleaned on more than one occasion. Works just fine in the Header of all Pages. Although we’ve got the same Ad Box placed in our Sidebar for Individual Posts Settings/Pages, no ads showing. Two Ad box widgets are placed directly below DON’T MISS on for all Posts Pages yet the ads don’t appear. Would you like a temporary Admin login?
Hi,
I still don’t see any ads in the website, I checked with Chrome and Firefox, from different PCs. It could be something general, the theme will simply load the ads in the desired positions, so if they are served by Google they will appear. Try it as I am trying it, without being logged in. Try clearing the cache as well.
I do see this in the console – http://prntscr.com/nr9oj8 You could try what is suggested in this topic – https://stackoverflow.com/questions/53281784/google-ad-was-preloaded-using-link-preload-but-not-used-within-a-few-seconds-fro
– https://support.google.com/adsense/answer/1208336
