- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
I did take a quick look at those pages. I did create a post template and made the content full width. In fact in the editor, it appears to be full width. Clearing cache does not help.
And I am not using the mobile theme. I don’t believe…unless that would have been automatically activated when I imported demo content from the entertainment demo theme.
I am having the same issues with the Featured Image not being generated with YouTube videos, have been doing it the last two years but can’t seem to get it to work now with version 9. I have deactivated all plugins and cleared cache and still not working.
Hello,
I’ve found a couple of posts on the forum that relate to Newspaper’s mobile theme showing up on iPad devices when using the WP Super Cache plugin — one that exists and one that gives a 404 error:
- https://forum.tagdiv.com/topic/wp-super-cache-last-update-ipad-site-now-is-mobile-them/
- https://forum.tagdiv.com/topic/mobile-theme-problems-3/
I am having this issue currently with my website located at https://www.theapex.racing/ and I’ve yet to find a solution that works. I find it odd that WP Super Cache is listed as a “fully supported plugin” but this issue continues to exist.
Hello Bogdan,
I also did the update and renewed and enabled the deactivated plugins. All subpages of my website (not yet active) can be visited and are visible. Only my homepage so the first page is not visible. Only the header with navigation bar is Visible, the lower part (Blocks etc) is just not visible. I used the theme “Local News.” Cache has been deleted several times already, I feel like there is something missing in the update.
Hello
after each update of the theme, the built-in plugins are not funkionabel because they are not automatically renewed with. This still has to do manually which ultimately represents a no go. The old plugins of the theme are disabled but so that the website does not work normally. If you are not active for several hours or days, the entire theme is switched off until the plugins are renewed manually. After the current update of the theme
v9.7.2 and the manual renewal of the plugins, only the header with navigation bar can be seen from my homepage – startsite. The rest of the homepage has now disappeared. several times cache emptied, but this has not led to a success. So, where is the mistake now?
I’ve checked both the links and they are working properly. They are showing the correct pages only and not redirecting to home page.
Clear your cache and try, it should be working properly
Hi Simion.
I tried to install 9.7.2 via ftp this morning (8:37 am MT)- it still doesn’t work.
My hosting company sent this replay:
“Hello,
Thank you for contacting us.
We have updated the value for both domain. Now please go for a check.
Thanks, dotCanada::Support”
So I am sending you email with cPanel access.
I have two websites with Newspaper theme – dringrid.ca and arbutusmc.com.
I tried to update only dringrid.ca as the arbutusmc.com is launching next week on May 2 and I need the web to be running.
Can you please, after you figure out what is going on with dringrid.ca, update arbutusmc.com as well?
My another concern is about plugins which I wanted to install for both websites – WP Super Cache, Contact Form 7, WordPress (Yoast) SEO and WooCommerce. Are those plugins working OK with the new update of Newspaper?
And the last question for now. I use Envato Market themes and plugins installer which worked very well with previous updates of your theme but crashed with this update of Newspaper. Have you tested it and can this be used for future updates?
Thank you,
Ingrid
Sadly that didn’t make a difference. I cleared cache at wordpress and browser and then reset the global header to the new one and the problem is the same.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please check our documentation for mega menu -> https://forum.tagdiv.com/mega-menu/
If there is still a problem please provide some more details and some screenshots.
Thank you!
Hi,
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please provide some more details and some screenshots with this problem.
Thank you!
Hi,
Please make sure that you clear all cache after you made the changes.
Thanks.
Hi,
@nvillen and @Stimo Replied via email!
We have fixed this issue on the live package, so please download the theme again from your themeforest account and reinstall it. Please make a full backup before any update like it is recommended.
We are very sorry for inconvenience! We have tried to improve the security on blocks, but it seems that an issue appears with their registration in cache and it was not caught in our tests.
If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin and ftp access and we will take a look.
Thanks!
Hi,
Unfortunately, I cannot access your website without your credentials because your website seems to be in maintenance mode. For more investigation, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Before this, please make sure if you have correctly updated your theme via FTP way, all the required plugins were updated, clear all the caches, purge CDN files and check the results.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case.
Thank you!
hi,
i have few single image on my site and onclick dont work… if i set them to open in new window all work but if i uncheck open in new window onclick dont work…
i disabled all plugins and clean all cache but nothing…
its generated like this:
test page: https://www.dalmacijadanas.hr/test
Hi, i deactivated all plugis and cleared cache. No Changes. Theme is up to date. I used the Art Creek Demo as a Base and modified it. Maybe that could be something?
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
I think that you are referring to these images -> https://www.screencast.com/t/KbYiXT0i -> https://www.screencast.com/t/zLDhdeA6Xpp if is so please clear all cache, deactivate all plugin cache that you have and install WP Super Cache plugin.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hello !
We have inspected your website. This is most likely to be a plugin conflict. Please disable all non-theme related plugins and clear cache. If the problem persists please send us an email at contact@tagdiv.com and provide wp-admin credentials and copy a link of this topic.
Thank You !
You can try it again when your internet connection is stronger/faster, or even try it on a different browser – chrome or any other browser in its latest version. You can also clear the browser cache and try again!
Thanks, but that’s not doing the trick. I also cleared browser cache, but no change yet. should i use an image that is 800×800 like the original size of the demo photos, or is it okay for me to use images that i have cropped to the size of the container? i have them cropped around 360×600, i think.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
Please make sure that after you disable the smart sidebar you have clear all cache after you make any changes in theme panel.
Thanks.
Hi,
The view count will count each page view regardless of IP. If it changes after you refresh the page for example, that would mean it is working properly.
This count can be modified for each post in the post edit screen custom fields (if needed)
– http://prntscr.com/m9ytya
The functionality of the post view count cannot be changed by a theme setting. It can only be enabled/disabled.
Caching plugins can affect this option from working properly, you can try to activate this option
– https://www.screencast.com/t/kE41ZmJjyLK9
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
