Search Results for 'cache'

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect this issue, in this way I will be able to provide you a working answer.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you have set the same menu for mobile theme and desktop.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

If you will check our demo preview you will see the same effect. -> https://demo.tagdiv.com/newspaper/ What could cause this effect might be lazy load effect or some untested plugins used by you. Try to disable all of these, clear all the caches, purge CDN files and check the results. Check here -> https://www.screencast.com/t/2SC3m81aiu9

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details and some screenshots.
Thank you!

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Please notice that you did not extend your support and you are outside of the support period. We have not taken any action regarding the support periods until now but we will slowly start to respect envato rules regarding the support and we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

The banner need to be set like this -> https://www.screencast.com/t/UlCeMlF3uN7
Article ads ->https://forum.tagdiv.com/article-ads/

I checked your website and the ad for Article top ad is not appear in your posts.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

That flesh/slide of background color is not from mobile theme, usually is from some plugins, or it can be from rocket loader.
Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.

Thank you !

Hi,

I made a test and for me the link on icons work normally -> https://www.screencast.com/t/U7lysbDkiJ -> https://www.screencast.com/t/Xp2RslNEA5

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please make sure that you clear all cache after you save the settings -> https://www.screencast.com/t/H4m6x6mZCCVQ -. https://www.screencast.com/t/U5Od0t8bZaYG
If the problem persist please provide me a link were I can inspect this problem.

Thank you!

Hi,

I have made some texts on my website and the SmartList seems to works as expected. Also, the Smart List templates are working good. I have added the [td_smart_list_end] shortcode and it seems to return good results. The functionality of it is to interrupt the smart list functionality after their position. Also, if you have created another Smart List template, all of these will be displayed at the post template section and not on the Smart list, as you can see here -> https://www.screencast.com/t/6HByj7b8 Please check your theme and WordPress version to be the latest version of theme, remove all of untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please provide more details and some useful screenshots with the problem so we can identify.

Thank you!

Hi butur,

I have checked your AMP errors and it seems to be caused by your additional customizations. I saw that you are using another Analitycs tool like Yandex Metrica which causes some errors, as you can see here -> https://www.screencast.com/t/QscFSaUve Try to disable it together with all of your untested plugins used by you, clear all the caches, purge CDN files and check the results. If you want to add more Analityc codes, you need to check the special Analitycs section for that, like this -> https://www.screencast.com/t/q10KpKzz

Thank you!

Hi,

Please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. Another cause of your error might be some settings from SEO Yoast, regarding on Log-in functionality. Please check the Seo Yoast settings and turn off if you have something like this. You can see the Seo Yoast documentation from here -> https://kb.yoast.com/kb/how-to-log-in-to-myyoast/

Thank you!

Hi @SabyExpo,

Please provide some more details about your problems and some screenshots or a link were I can inspect this problem.

If you want to deactivate the vComposer all you need to do is to go in Plugins and click on deactivate -> https://www.screencast.com/t/uQs5JnGF

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Unfortunately, I cannot access your website because I get this error -> https://www.screencast.com/t/1hbSwmfTlC Please remove all of the untested plugins, clear all the caches, purgE CDN files and check the results.

Thank you!

Hi,

Please provide some more details and a link were I can inspect this problems.

Please check those topics ->Page partially loaded -> https://wordpress.org/support/topic/mobile-friendly-test-page-partially-loaded/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

This is usually from lazy load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also please deactivate all non theme plugins, clear all cache and try again, is possible to have some plugins that use lazyload or may it is a plugin conflict.

Thank you!