Search Results for 'cache'

Hello k2point0,

Sorry, the theme is not broken. The problem comes from W3TC plugin which is not tested with our theme, sorry! Use only our tested plugins if you want to achieve best theme’s results. Our recommended plugin for caching is WP Super Cache.

Thanks for your understanding!

Hi,

Please follow the documentation, it specifies the configuration for the Cloudflare and WP super cache. With that configuration you can use both and there should be no problems.
Be sure to check the topics provided, there are very useful solutions and guides there.

Thanks

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

There is no documentation for setting Total cache, because we only tested Super cache. Try configuring it with similar settings if possible and check the results.
However based on previous user feedback, this caching plugin could cause potential issues with the theme. But you can make some tests and see how it goes if it is absolutely necessary to use it.
Here are some useful page speed guides that you can follow as well
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks

Hello omattelin,

Make sure that you have installed the latest theme version of the theme via FTP way, clear all the caches and check the results. Remove all of the untested plugins if you are using something like this, purge all CDN files, clear all the caches and check the results.

Thanks for your understanding!

Hello all,

The Theme was fully tested and all of the plugins from this packet should works as expected. Try to make a new clean install from scratch via FTP way with the latest theme version, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Notice that the Child theme should work as expected and until now, we do not have any bad reports in this case. Try again to use it according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello creamundo,

Unfortunately, we do not have any bad reports in this case with our theme. You should remove all of the untested plugins which can interfere with the theme core files and causes a lot of unknown issues. Clear all the caches and check the results. Please keep in mind that our theme comes without any kind of malware or virus if it was downloaded from the official platform – Envato Market – Theme Forest. Most likely, you have encountered such a malware or virus from another software or untested plugins which do not come with our theme and that’s why you bring these errors. Try to make a new clean install from scratch to another subdomain and check the results.

Hope this helps!

Thanks for the message!

Hello philfaccenda,

Try to disable all of the untested plugins, leave just to active only the bundled plugins of the theme, clear all the caches and check the results. Also, make sure that you are using the latest theme version installed via FTP way. If the problem is still there, try to make a new clean install from scratch and check again the results.

Hope this helps!

Thanks for your understanding!

Hello LITBeL,

I have inspected your website and all of these seems to be placed only in the footer. Add them again to your sidebar, clear all the caches and check the results.

Thanks.

Hello,

I have just tested the slider gallery on pages and it works as expected. You might have a plugin conflict that affects galleries and images. please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
1. The editor style has usually a pretty hard cache but clear all caching and clear the browser cache and it will work.
2. I’m not sure what you are looking for. on pages you can use full width rows and place content in full width. Please check the row settings: https://www.screencast.com/t/vvT2aRYyWxr
Please provide more details if this is not what you mean

Thank you!

Hello,
1. The editor style has usually a pretty hard cache but clear all caching and clear the browser cache and it will work.
2. I’m not sure what you are looking for. on pages you can use full width rows and place content in full width. Please check the row settings: https://www.screencast.com/t/vvT2aRYyWxr
Please provide more details if this is not what you mean

Thank you!

Hello PoempelPinguin,

First of all, make sure that you are using the latest theme version via FTP way, clear all the caches and check the results. Also, check your plugins list and if you are using some untested plugins, try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder and seo yoast, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello print024,

Please make sure that you have installed the latest theme version from Theme Forest via FTP way because this is the surest theme method in this case. We do not have any bad reports regarding on API YouTube and weather widget. All of these should work as expected in the latest version. Clear all the caches and check the results. You can provide your website URL for more investigations if the problem will be there after this advice.

Thanks for the message!

Hello tonitarres,

First of all, please make sure that you have read all of the needed settings which have to be made in order to achieve a Sidebar. Please check here -> https://forum.tagdiv.com/smart-sidebar-2/ -> https://forum.tagdiv.com/sidebars-tutorial/ If the problem is still there, you should make a new clean install from scratch via FTP way, clear all the caches and check the results. Also, if you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!