Search Results for 'cache'

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

You could give it a try and see how it goes with that configuration. We have only tested the theme with these cloudflare and cache settings
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
But you can make tests with different configurations and check the results.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi

It seems to be in order. Please also clear your cache and test afterwards. If it still does not work, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.

Thank you!

Hello,
Sorry but the only tested and recommended plugins to use with our theme are as follows:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Try out the plugins you want if they are free of charge and find the one that works best.

Thanks.

Hello,

When the mobile theme is displayed on desktop or tablets, it means a caching issue in most cases. Please remove any at all caching solutions you might have and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn, please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/

Please note there are hosting side provided caching solutions as well so you should check with your host and disable any hosting side cache.

Thank you!

Hello fovoss,

Ensure that you have increased your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks for the message!

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

So in conclusion, the reason is using untested plugins. Please onyl use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello ozanbaskaya,

MAke sure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has been exhausted and that’s why you cannot save anything. Also, after all of your changes, you should clear all the caches and check the results.
Regarding on your second request, if you want to change the images which appear in your blocks, you should change the post featured images for each post which are filtrated on that block.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Sorry but we have not tested any google maps plugin.
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello,

Sorry but we have not tested any google maps plugin.
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello,

you most likely have a plugin conflict affecting the images.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This comes from the divi builder. Please note it is not a tested plugin to use with ur theme.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

We can only recommend viusual composer or our own tagdiv composer.

Thank you!

Hello itduck2020,

I have inspected your website and I saw that your sidebar on post pages does not work. If you are using some untested plugins try to disable all of these, purge all CDN files if you are using the CDN system, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results. If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello fontkey,

Unfortunately, these types of scrips do not come from our theme, sorry! Most likely, it comes from your such a plugins used by you. If you will check the source page of our demo preview you will do not find these scripts. Try to disable all of your untested plugins, purge all CDEN files if you are using the CDN system, clear all the caches and check the results.

Thanks for the message!

Hello culturezvous,

Unfortunately, please keep in mind that we do not have any bad reports in this case until now! Regarding on outbound connection, notice that is not a problem regarding our theme, sorry! Check again your theme version to be the latest one, remove all of the untested plugins, clear all the caches, purge all CDN files if you are using the Cloudflare and check the results. Also, make a new clean install to a new sub-domain for testing and check the results.

Thanks.

Hello Serd,

I have inspected your source page and I saw that you are using some untested plugins which can interact with the theme core files and which might cause a lot of unknown issues. Also, you should update the theme to the latest version of it which is Newspaper 8.2 because I saw that you are using an old theme version, like 7.8. Try to switch the theme to the main theme because now you are using the child theme and it’s possible to affect some theme’s functionality. Please follow all of these useful steps, clear all the memory caches and check the results. If the problem is still there, you should try making a new fresh install from scratch via FTP way in another sub-domain and see the results. If you cannot resolve this, please send us an email at contact@tagdiv.com with your wp-admin so we can take a closer look at it. Also, provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

It could be your cache plugin or browser cache. (tst drom a different browser or a different machine)
It could be a cdn server or a hosting side cache.
Please also test without plugins. Disable all of them except the page builder, clear cache and reset cdn files if you use it.
Then test again. If you still have this issue, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello virgboggie

I have inspected your source page and I saw that you are using some untested plugins which can interact with the theme core files (header section) and causes a lot of unknown issues. Try to disable all of these, leave just to active only the bundled plugins and tested with the theme, clear all the caches and check the results. If the problem is still there, you should try making a new fresh install on a sub-domain with the latest theme’s version and check the results. Also, if you need more assistance in this case, please send us an email at contact@tagdiv.com with your wp-admin so we can further inspect it closer your setup page. Also, before sending us an email, you should disable all of the untested plugins because this is the first step for debugging in WordPress.

Thanks for the message!

Hello alpaq53,

Make sure that you have the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there regarding on Facebook, send us an email at contact@tagdiv.com with your wp-admin so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Gus,

This limit can be changed from WordPress Setting from here -> https://www.screencast.com/t/vlJk1TeUq Clear all the caches and check the results.

Thanks.