Search Results for 'cache'

Hi,

It seems that the mobile theme is not working on the website. I have tested the latest version of WP Super Cache with the configuration as in the guide, and the latest theme version and plugins. The mobile theme works properly under these circumstances, logged in or not
– https://www.screencast.com/t/mOJh7Sjyb
It works every time, the problem is not happening. Please deactivate all plugins except the theme plugins and the caching plugin (clear the cache) then check if this has any effect. Additionally try deactivating an deleting the mobile plugin and installing it again from the latest theme package. Let us know the results.

Thanks

Hello appiccicati,

I suppose that your Blocks pagination does not work, right? First of all, ensure that your theme is updated and also, check your plugin’s list to be enabled only tested plugins. Otherwise, if you are using some untested plugins, each of them can interact with the theme core files and causes a lot of unknown issues. Clear all of them with the memory caches and check the results.

Thanks for your understanding!

Hello hugocosta,

Please make sure that you are using the latest theme version, installed via FTP way, clear all the caches and check the results. Also, it seems to be a Chrome browser error. You should check the following useful manual here -> https://www.deskdecode.com/err_connection_timed_out/

Hope this helps!

Thanks for your understanding!

Hello Sanjo Simon,

Maybe this will help resolve the errors: http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/ Also, try to re-save your permalinks, clear all the caches and check the results.

Thank you!

Hello PAPPACLART,

The setting which has to be turned off is here -> https://www.screencast.com/t/Dx5ef77ghxt Clear all the caches and check the results.

Thanks for your understanding!

Hello globalweb,

It seems to be a strange problem with your website! First of all, please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results. Also, you should re-save your permalinks and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Escobar,

Please try to update the theme to the latest version of it from Theme Forest and installed it via FTP way because this is the surest method in this case. Clear all the caches and check the results.

Thanks for the message!

Hello ablascob,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello Thalisson,

It seems to happen due to your caching plugin, sorry! Try to clear all of your caches and check the results.

Thanks for your understanding!

Hello paologalli,

Sorry for this but it seems to be an issue to your backend. To be sure, try to make a new clean install from scratch via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Clear all the caches, switch the theme from the child to the main theme and check the results. Should work because if the theme is correclty installed and used, according to our documentation, sohuld not return these kinds of errors, sorry!

Hope this helps!

Thanks for your undersitading!

Hello barronlau,

Please keep in mind that the Woocommerce was been tested with the theme and it seems to work as expected, without a problem. I have inspected your website and I saw that the layout of your shop page is not right. It seems to be spoiled. Also, I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues, sorry! Try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all the caches and check the results.

Thanks for your understanding!

Hello wallstreetphysician,

I have inspected your website and the featured images on your posts seem to work as expected, without any problems, as you can see here -> https://www.screencast.com/t/C1eapxXno Where is the problem? Try to clear all the caches and check the results again.

Thanks for your understanding!

Hi,

That can be caused by caching plugins. The mobile theme is sensitive when it comes to caching. You could try to use the WP Super Cache plugin if possible
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hello stephadel77,

Usually, it used a caching plugin for this and if you want to clear the memory cache you should do it from plugin’s settings. Also, it’s possible to have some caches on your server and to remove these you should request to the hosting provider to purge all of them.

Thanks for your understanding!

Hello,

Try to enable the Google Font language support from here -> https://www.screencast.com/t/TWC8O9yT1sg1 clear all the caches and check the results.

Thanks.

Hi,

First of all, try to disable all of the untested plugins, leave just only plugins which are tested with the theme, clear all the caches and check the results. If you have server cache, request to your hosting provider to clear all of this and check the results.

Hope this helps!

Thanks for the message!