Search Results for 'cache'

Hello enterpr1se,

Please notice that our theme is fully compatible with TD Composer and the Smart Sidebar should work as expected if it was correctly set in the theme. If you are using some untested plugins, you should remove all of them and leave just only the plugins that come bundled with the theme core files, clear all the caches and check the results.

Thanks for your understanding!

Hello geolz,

Try to re-create and embed again your Facebook where you want. Also, you can provide your FB code so I try to add it on my website so I can check the results with it. If you are using some untested plugins, you should remove all of the untested plugins, leave just only of our required plugins to be active, clear all the caches and check the results.

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

It is imperative that the theme system status is according to the documentation. Those WordPress and server parameters will ensure that the theme and the plugins will work properly.
If everything is set and the composer is not working as intended, a second step would be to deactivate all other plugins except this editor and clear any installed cache. Then test again.
If the problem is still present, please send us an email at contact@tagdiv.com and provide admin login information, so we can investigate.
Also paste a link to this topic in your email.

Thanks

Hello harmario,

These strange symbols it seems to come from your language used on your website or it is possible to be caused by your CDN system if you are using something like this. Try to purge all of CDN files, clear all the caches and check the results. Also, you can turn off the support language from here -> https://www.screencast.com/t/HbNBrSJm for better results.

Hope this helps!

Thanks for your understanding!

Hello vasik,

Try to disable all of the untested plugins, leave just to active only of our required plugins and which comes bundled with the theme, clear all the caches, purge all CDN files and check the results. Notice that our theme has been fully tested with using other ads and should work as expected.

Thanks for your understanding!

Hello adam21s,

Try to enable the following setting from here -> https://www.screencast.com/t/QbVpNKHCPzi4 Clear all the caches and check the results.

Thanks.

Hello yui.ng,

It seems to be a strange issue. I saw that you are using some untested plugins which can interact with the theme core files and causes some unknown issues, sorry! Try to disable all of them, leave just to active only the required plugins, clear all the caches, purge CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello barnisayz,

Check your system status to be according to our documentation here -> Most likely, you PHP memory is exhausted and that’s why you cannot save anything. Clear all the caches and check the results.

Thanks for your understanding!

Hello barnisayz,

Sorry for this inconvenience but please notice that question is not a good one! What do you think about OUR page builder plugin? Is it trusted or not? Of course, it is trusted since we are the authors of the theme and this plugin is made especially for our theme, right? Most likely, the other plugins used by you are not trusted and might interact with our trusted plugins and cause a lot of unknown issues. Try to remove all of them, leave just only our required plugins to be active, clear all the caches and check the results.

Thanks for your understanding!!!

Hello ohnestern,

I have inspected your website and I have that you are using a lot of untested plugins which most likely interact with the theme core files and cause a lot of unknown issues. Try to disable all of them and leave just only our required plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello Rfournier,

Please notice that our theme has a lot of header styles which use the logo in more positions as you can see in our documentation here -> https://forum.tagdiv.com/header-styles/ Try to switch your header style with another one, clear all the caches and check the results.

Thanks for your understanding!

Hello Techmodar,

I suppose that you are not correctly installed the theme and that’s why you bring these errors, sorry! I suggest you making a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ clear all the caches and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello mmirandacr,

Inspect your system status parameters check it and make sure if these are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ After this, you should clear all the caches and check the results.

Thanks for your understanding!

Hi,

Maybe something else is interfering with the theme and causing thus issue, since the theme is compatible with that PHP version and we had no other negative user feedback in this matter.
Try testing while having only the plugins included in the theme package active. Deactivate all other plugins and clear your cache.

Thanks

Hi,

It should display for the elements you select from the theme panel, once it is uploaded. I have downloaded the same font you mention and uploaded it
– https://www.screencast.com/t/3OlxZSH1ht8
Then is have set it for the post content for example
– https://www.screencast.com/t/42DqAw6ic
The result is that the post content is now using that font
– https://www.screencast.com/t/39edhk9oHSjd
And the font is loaded by the theme
– https://www.screencast.com/t/Cltze1qS
Maybe you are not setting the font for the elements you want it to appear. It could be as well that you have caching, try clearing any installed cache.

Thanks

Sorry but we have not tested Lightspeed cache so I cannot offer any solution in this regard.

Hello Muhammetok,

Try to use the theme only with this active plugin and also, the required plugins which come bundled with the theme core files. Remove all of the untested plugins, because it is possible to interact with the theme core files and any other untested plugins and cause a lot of unknown issues. Clear all the caches and check the results.

Hope this helps!

Also, if the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!