Search Results for 'cache'

Hello balazsb,

Please ensure that you are using the latest version of the Social Counter ->4.1 in order to achieve best results. Try to clear all your caches and test it again.

Thanks for your understanding!

Hello stephanwhelan,

I have tested on my side this type of smart list and everything seems to are counting as properly. Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Try to clear all your caches and test it again.

Hope this helps!

Thanks for your understanding!

Hello bodygeek,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also if your problem is still there after this, please provide your website URL so I can inspect it closer so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello webowner001,

Please ensure that you are using the latest version of the theme -> Newspaper 7.2 and also, the latest version of Visual Composer ->4.12 and Social Counter 4.1 in order to achieve best results. Try to clear all your caches and test it again.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello eduardo,

I have checked your website and I saw that you website does not use the latest version of the theme 7.2 Your actual version is 6.3.2 -> http://screencast.com/t/5J3LzMZNDxo. Please try to update your theme only through FTP because this is the surest method in this regard. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ After this, please try to clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for the message!

Hello MoschatoTavros.gr,

1)However, I suppose that this type of problem is cache or CDN related. Please try to clear all of them, purge CDN files if you are using the CDN system and also, please try to clear the server cache. If you do not have any access to do it, please request this thing to do from your hosting provider. Also, if your problem will still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.
2)I suppose that you want to display the ads after the main menu bar, for every post,page and category page, right? Please notice that our theme does not have such an option to add this but only with a bit of coding. The only way to add a banner ad above the menu is using the do_shortcode method which you will have to add in the corresponding file for page/post/category template. For example, to display the add to the category pages, can simply use a do_shortcode function in the category template like so: http://screencast.com/t/3AhOEXNl9lPl

<div class="mycustomclass">
    <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>
</div> 

It will need a few css adjustments to remove the bottom margin and add a top margin for it to position properly so you can use the custom class assigned to the div element.
To affect the posts pages you will have to add the core file corresponding to post template used by you and then add the do_shortcode there, like this -> http://screencast.com/t/nbArnFDgR9yc
In order to achieve best results, please check your custom Ad 1 to have added a valid ad code in it, like this -> http://screencast.com/t/ZwBAoy3zAKo

If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello Achimzwo,

Do you use the background color feature? I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results.
Also, please make sure every time you cleared caches.

Hope this helps!

Thanks.

Hi,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files. Then test the search option again. Also if you use a child theme please switch to the main theme and if you have any customization done to the main theme, please try to restore the theme to it’s default code to see if the custom code does not affect the search option.
Let us know how it goes.
Thank you!

Hello,

1) This issue is cache related if the cache settings are not set properly, then the mobile theme can even show up on desktop. We have seen this also in some cases. There are another 2 caches you may have besides the plugin. There is a cdn server if you use it and some hosting providers have cache from the server side that some users are not aware of. Pleas also check these and set them properly and then test the site again.

2) You can use the theme ad spots to do it to soem extent. a header and footer ad will show up on every post/page/category but content ads are handled for posts by the article ads: https://forum.tagdiv.com/article-ads/ and the pagebuilder adbox element on pages. CAtegories do not have content ad possibilities except for sidebar ads.
As a note, you cannot have article ads or content ads of 728 px width because the main content width when using a sidebar is 696 pixels. you can only have 728px ads inside the content if you do not use sidebars.

3)The sibling categories can be removed with css if you use this code in the theme panel->custom css box:
@media(max-width:767px){
.td-category-siblings{
display:none!important;
}}

Thank you!

Hello Socialfeed,

Please ensure that you are using the latest version of the theme -> Newspaper 7.1 and also, the latest version of the required plugins ->Social Counter 4.1 and Visual Composer 4.12. Try to clear all your plugins, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If your problem is still there, please try to make a new clean install from scratch and install only the theme with the required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Jesus,

Please ensure that you are using the latest version of the theme (Newspaper 7.2) and also, the latest version of Visual Composer 4.12 in order to achieve the best result with the theme. Try to clear all your caches, purge CDN files if you are using the CDN system and try it again.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Danny Froberg,

I have tested on my side the News Ticker block and everything seems to work as properly. Please ensure that your issue does not come from your conflicting plugins. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the eventual conflict.

Hope this helps!

Thanks for your understanding!

Hello MTmediagroep,

I have tested on my side and everything seems to work as properly, as you can see here -> http://screencast.com/t/g3ayOGZFSe So, if you are using the Seo Yost plugin, you will have more settings for category description editor, like this -> http://screencast.com/t/8KjNSpuK Also, please try to disable all the active plugins, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello viniciusc,

Please ensure that you are using the latest version of the theme (Newspaper 7.2) with the latest version of Visual Composer 4.12 and Social Counter 4.1. Try to clear all your caches, purge CDN file if you are using the CDN system and try again.

Hope this helps and let us know how it goes!

Thanks for your message!

Hi,

W3 total cache was our recommended cache plugin for a long time but from a few updates back they changed their code completely and that caused issues with our theme and we could not keep hacking our theme code to keep up with their changes so we decided to switch recommended plugins.

Thank you!