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so i updated to v 3, I have problems in social media icon, already I am setting but still, there are no results, I attach a picture, please solution, thanks
I have done clear cache and tests but still same
I have an email into contact@tagdiv.com but until now not in response, to support me still six months
Note that Chrome browser “caches” web pages on their CDN to load faster for web users, and depending on the time to live on your cache on your website you need to clear history in Chrome to see most updated page, especially if using mobile version on iPad, Windows desktop, etc. You can also use the developer mode in Chrome to force reload page.
Some CDN settings can be set too long for indexes which are updated daily/hourly, vs posts/pages updated weekly. This is unrelated to theme and impacts all sites regardless of theme or technology. Tricky!
W3 browser cache is on
Siteground Supercacher cache is on
Cron is on, wp cron is of..
Site is on cloud server, so there should not be any memory problems…
Hello!
I have no idea why my blog on the computer is appearing as the mobile version.
I have deactivate the plugin Mobile Theme but it’s the same.
My web is https://viajeydescubra.com
Can you help me please?
Maybe is the cache? I’m using WP3 Total Cache.
Thanks!
Flor
Hi
I am not sure why this happens as we didn’t got a similar report before. Could you please provide a link where we can inspect this issue? Meanwhile try to deactivate all plugins, clear the cache again, purge cdn if you’re using then test again.
Thanks!
Hi,
Please make sure you do not use visual composer on posts as the mobile theme will not work if visual composer is detected on posts.
If you do not use VC on posts, please deactivate ll plugins except visual composer, clear cache and reset cdn files if you use it.
If you still have problems with this, please provide a link to your site so we can inspect it.
Thank you!
Hi there,
I am trying to add some social widgets to our Newspaper 7 site, but once I do the site crashes with the following errors:
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Warning: Illegal string offset ‘td_social_api’ in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php on line 102
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php:102
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: Stack trace:
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #0 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/td_social_api.php(62): td_remote_cache::set(‘td_social_api’, ‘facebook_hobbyh…’, 7235, 10800)
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #1 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(87): td_social_api->get_social_counter(‘facebook’, ‘hobbyhandig’, ‘148719414158312…’)
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #2 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(59): td_block_social_counter->get_social_network_meta(‘facebook’, ‘hobbyhandig’, Object(td_social_api), ‘148719414158312…’)
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #3 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_block_widget.php(217): td_block_social_counter->render(Array)
[Fri Jul 01 12:47:05 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #4 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-includes/class- in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php on line 102
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Warning: Illegal string offset ‘td_social_api’ in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php on line 102
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php:102
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: Stack trace:
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #0 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/td_social_api.php(62): td_remote_cache::set(‘td_social_api’, ‘facebook_hobbyh…’, 7235, 10800)
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #1 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(87): td_social_api->get_social_counter(‘facebook’, ‘hobbyhandig’, ‘148719414158312…’)
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #2 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php(59): td_block_social_counter->get_social_network_meta(‘facebook’, ‘hobbyhandig’, Object(td_social_api), ‘148719414158312…’)
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #3 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_block_widget.php(217): td_block_social_counter->render(Array)
[Fri Jul 01 12:52:14 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: #4 /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-includes/class- in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php on line 102
[Fri Jul 01 12:56:24 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Warning: Illegal string offset ‘td_instagram’ in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php on line 102, referer: https://www.hobbyhandig.nl/wp-admin/admin.php?page=td_theme_plugins
[Fri Jul 01 12:56:24 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /var/www/vhosts/hobbyhandig.nl/httpdocs/wp-content/themes/Newspaper/includes/wp_booster/td_remote_cache.php:102, referer: https://www.hobbyhandig.nl/wp-admin/admin.php?page=td_theme_plugins
[Fri Jul 01 12:56:24 2016] [warn] [client 37.74.200.65] mod_fcgid: stderr: Stack trace:, referer: https://www.hobbyhandig.nl/wp-admin/admin.php?page=td_theme_plugins
On our development environment it was all working fine. Can you help me?
Hello!
Can you tell me what is going on – in Chrome (http://prnt.sc/bng6wg) at the bottom Latest News shows latest post from 28.06.2016, but in Firefox (http://prntscr.com/bng8tm) the same shows latest post from 30.06.2016 ?
Both browsers cache have been cleared. WP-Super-Cache plugin is deactivated. Kind of magic happens – different result on different devices. Some people see post, other – do not.
Hi Bogdan B.,
you are a miracle, honestly. Emptied my cache several times during the past 24 hours, never helped. Just did it again – and the counter works. Absolutely no clue what happened, maybe some Bodgan magic.
Anyways – THANKS! 😀
Hi,
I have tested your facebook id on my end but it works as expected: http://screencast.com/t/ZRtWxhrQ
I also checked your g+ account: http://screencast.com/t/HGWjm9cz02
Please follow this guide and make sure you set everything up properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also make sure you clear all caches afterwards as the counter is affected by cache.
if you still have trouble with the counter afterwards, please try to disable all plugins except visual composer, clear cache and reset cdn files. This should rule out any plugin conflicts that might affect the counter.
If all else fails, please email us at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Please also include a link to this topic so we can identify you.
Thank you!
Hi
I’ve checked your site and didn’t found any ad-sense ad on it. Also the theme doers not display any ad until you don’t add a code in its ad-spots from theme panel.
If you still have this issue please provide more details about it, also a screen would help, so we can inspect it closer and get back to you with a more accurate answer. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches than test again.
Thanks!
Yes, i use Adsense and there is something weird but thats the fact.
I was using wp rocket for about 2 full years and recently i changed the system cache just to try (and because I have a commet cache license jeje).
At first I thought that only change was the download speed, but in a few days I noticed a dramatic increase in CTR. And God’s sake, I have 3 months with 40% more ctr daily compared to previous months (taking similar number of visits and similar number of ad impressions). Thats insane!
The only reason … was the Cache 😛
Hello,
i see that when we use caching plugin, the view is not getting update, this is due to the calculation is happen on pageview basis..
i’m thinking to use WP-Ajax to send the page ID to a page (which not cached) in order to grab the pageview..
can you give me a clue of which script that handles the view calculation which field did it use to store ?
Thanks
Hello Ing Geek, do you monatize with Adsense ? its javascript based client right ? which supposed to be not related with cache mechanism.. well i could be wrong
Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. I see the image gets re-sized but not from our theme. It must be an image optimization tool like maybe photon from jetpack.
Let us know how it goes.
Thank you!
Hi,
Please disable all plugins except visual composer clear cache and reset cdn files. This should rule out a plugin conflict. If the problem is still there afterwards, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Also include a link to this topic so we can identify you.
Thank you!
Wp rocket is one of the most perfect cache plugin in the world, but isnt perfect. Something happend whit the code when you minify, etc and if you monetize your site you can has earnings drops 🙁 . instead if you use comet cache Pro, your site can be blazing fast as wp rocket, whitout break anything.
Hi Catalin,
Well, I tried to :
-clean CDN on OVH
-clean all sever caches with a “Header set Cache-Control “no-cache”” in the htaccess (answer given by OVH to clean server caches ; I suppose it is a good way for that, like it is what they asked me to do)
And the problem is still here. Do you have other idea please ?
Hi, sorry my english. I’m using WP-Rocket for a few months with other themes without problems (and yes, it’s the best cache plugin) but with Newspaper we encountered problems. Now we are using WP Super Cache as suggested by TagDiv.
Hello,
If you guys searching for wordpress cache plugin comparison, you will find that most reviewer agree that wprocket is currently one of that available on market.. i tested it and find no problem… can you verify it ?
*i have extra license if tagdiv team like to use for testing purpose
Hello all,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) with the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) in order to achieve best results. Clear all your caches and test it again.
Thanks for your understanding!
Hello Eric_Vie,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
I have checked your website in the mobile mode and I saw that you have the Chinese symbols instead of social icons and mobile menu. Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps.
Thanks for your understanding!
Hello emalgumlugardomundo,
Please try to update your social counter to the latest version of it (and the latest version is 4.1). So, if you are using the latest version of the theme Newspaper 7.1.1, your will have to deactivate/delete your old version of Social Counter and then just install it from Premium plugin area, like this -> http://screencast.com/t/6Tf7rcQkO Try to clear all your caches and check the results.
Hope this helps!
Thanks for your understanding!
Hi,
If you also use wordfence, please change the firewall to learning mode as suggested by this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If the problem is not solved by this, please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
