- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hi,
The related articles should post related articles, not the latest from all categories, but posts from the same category as the current post. Please try to revert any modifications you might have to this widget or try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
Thank you
Hello kskpatra,
I have checked your website and I saw that most images are displayed fine, like this -> http://screencast.com/t/hnZo8c2KwWz and with your second problem, it seems to be an issue with your post link which might appear from your untested plugins. I have checked your console and I also saw that you have a lot of js errors and warnings through it. Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please clear all your caches and check again the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello Junior,
The latest version of WordPress ‘broke’ the Visual Composer and have appeared a lot of issues through this plugin which is solved it in the latest version of this (4.11.2). Please ensure that you are using the latest version of Visual Composer, and also, of the theme, clear all your caches and after check the results. For more information about update, please chek our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also, I recommend you to disable all your untested plugins to rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks.
Hi,
Please make sure you have the latest version of the social counter installed. Please update your theme to the latest version (newspaper 7) by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then also update the plugins : visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the same method to install the new version of social counter.
The social counter is not a live count and is affected by cache so please either clear your cache after you set it up or wait a bit for it to update. In @snledo’s case, it now works: http://screencast.com/t/J06krX6WhUsa
Thank you!
Hi,
I see you use the latest version of newspaper 6 (newspaper 7 released today) and the latest version of visual composer, so the plugin should work as expected. Please try to edit a page and access the backend editor like so: http://screencast.com/t/0oFIDEelhDj If the back-end editor still does not work, please try to disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hello mitechnews,
I suspect being a conflicting plugin which causes an error with your saving. Also, until now we have any bad reports with the Wordfence plugin which create some kind of issue in our theme with the latest version of WordPress. I recommend to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because one of our users has given a solution regarding on Wordfence plugin security.
Hope this helps and let us know how it goes!
Thanks.
Hi,
The bullet points display properly in our theme as you can see here: http://demo.tagdiv.com/newspaper/120-er-visits-linked-synthetic-wordpress-nyc-past-week/
Please try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
Let us know how it goes.
Thank you!
Hello nycinsider,
Please ensure that you do not have any additional customizations that affects your main menu. Also, please make sure that this issue does not come from your untested plugins. Try to disable all the untested plugins, clear cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If you problem is still there after these changes, please provide your website URL so I can further inspect it closer your main menu and also, so I will be able to provide a more accurate response.
Thanks.
Hi
Make sure you update the theme following our documentation, also try to deactivate all plugins, clear all caches and remove any custom css/html/php code added in theme’s core files.
As a simple solution you can use this css to hide search button for mobile:
@media (max-width: 767px){
.td-search-wrapper {
display: none;
}
}
All theme’s setting are stored in a filed from database and they can’t be rested to default values from theme panel. These settings can be change/lost only if database it’s affected and any changes are made in the filed which store them.
Thanks!
Hi
Please make sure that you have stup the Social Counter plugin according with our documentation, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello mcgor,
First of all, please ensure that you are using the latest version of this plugin (VC 4.11.2), clear all your caches and check again the results. Also, if your problem is still there, please try to increase your system status parameters to be with the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi
The theme is tested and works fine on sfari. I am not sure why Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
Usually if the filed from theme panel > social networks are empty these icons shouldn’t appear on top menu. I am not sure why this happens on your site but it could be a cache issue so try to clear all caches then test again.
Let me know how it goes and if you still can’t manage to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches then test again. Let me know how it goes and if you still can manage to solve his provide your site url so I can have a closer look at at his issue.
Thanks!
Hello Mystic,
Unfortunately, we do not have any bad reports in this regard, sorry! I have tested on my side without any customizations and robots.txt and the twitter sharing work as properly. Also, I have shared a random post from your website to my twitter and seems to work as properly, as you can see here -> http://screencast.com/t/faG1vGx4
If your problem reappears, please try to disable the robots.txt configuration, clear all caches and disable all the untested plugins if you are using on your side and test it again. For more information about robots.txt, please check the documentation here -> https://dev.twitter.com/cards/getting-started#crawling
Thank you for your understanding!
Hi
I’ve checked your site and didn’t find the youtube video playlist. Also I’ve checked playlist’s functionality on my site with last theme’s version and last wp-version and works fine.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes and if you still can’t manage to solve this please provide a link where I can inspect this issue so I can have a closer look.
Thanks!
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. Usually a plugin conflict creates this type of issues.
Thank you!
I want to use CDNSun for our theme, but custom load failed. CDNSun give some suggest like:
How to enable CORS
Add the HTTP header Access-Control-Allow-Origin: * (allowing all domains to request the content) to all files on your origin with eot, ttf, otf and woff extension.
# Apache
<FilesMatch “.(eot|ttf|otf|woff)$”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>
# Nginx
location ~* \.(eot|ttf|otf|woff)$ {
add_header Access-Control-Allow-Origin “*”;
}
Our CDN honors all HTTP headers set on origin so in particular your custom fonts in the CDN cache will have the Access-Control-Allow-Origin: * HTTP header set and they will work in every browser.
Do Newspaper support this?
Hello onelegend,
Please ensure that you are using the latest version of the theme (6.7.2) and also, the latest version of Social Counter (3.2). Clear all cache and check it again. Also, please make sure that this type of issue does not come from your untested plugins. Please try the theme without any untested plugins and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks.
Hi
Try to deactivate all plugins except Visual Composer, clear all caches than test again. Also make sure that you’re using last theme version available on themforest, V 2.3.6, and also update Visual Composer at v 4.11.2. Here you can find our documentation for more details about update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi @YoungT
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi Bogdan,
Thanks for your guide. I did, a to z, what you said. Then I’d come across to the result that I want. Perhaps wordfence plugin was creating the issue. It has wasted my 3 days. Anyway wordfence is good plugin regarding web security. So, how we can trust that plugins we are installing are compatible with newspaper.
Because inspection takes too much time. There should be an appropriate way to determine the plugins compatibility with newspaper. I’m using w3 total cache but in documentation you’ve recommended wp super cache, which we should use for newspaper?
Regards
Hi Hi !
1) and 3) The thing is, if I don’t customize there is no visual consistency. Ideally all the links should have the same color and the same hover color. Excluding things like the menu. It’s a pity that your theme – which I overall like – doesn’t provide the desirable level of control over these things, leaving the user in the need of customization, which has its problems.
If I take out the line of customized CSS causing this, the home page links will have a hover color with no consistency with the rest of the design. That’s what I am trying to fix here.
As you put it, either I accept a mandatory – not configurable – hover color or I will have to accept unexpected behaviors. None of these options sound very exciting 🙁
2) I disabled Photon and all plugins but Visual Composer, cleared browser cache. Issue remains. Then I checked the name of the file and which file the module is supposed to use. This is module MX8, so the 696 x 385 image is needed. I used FTP and downloaded the image. Inspected its size and it’s correct. The image with 696 x 385 is in the server.
What now?
