Hello,
Sorry for the delay. Please note the support hours on the top right of this screen.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello virgboggie,
Please ensure that you are using the latest theme version and also if you are using the CDN system, try to purge all CDN files clear all the caches and check the results.
Thanks for your understanding!
When i try to enter video from Youtube and Vimeo with cyrillic title, the title in right side doesn’t show correctly.
Look here: http://www.novinidobrich.com/
Im not using a CDN system. The result is the samo after clearin all the caches.
Hello fgmotta,
Unfortunately, notice that until now, we do not have any bad reports in this case, sorry! Our theme is built in standards and you should not encounter this problem regarding on indexed pages. Try to disable all of your untested plugins, if you are using something like this, purge all CDN files and check the results. Also, if the problem is still there, you should make a new clean setup at your theme via FTP way because this is the surest method in this case and check the results.
Hope this helps!
Thanks for your understanding!
Hello tagdiv team 🙂
I need some help…. I want to change the 2 block view.
1- I want use must read block style in my homepage. ( https://cdn.pbrd.co/images/GORYWvZ.png ) how i add this block style? And i want 2 change this style. I want to take the news photos to the right and i want add clock icon next to history. For example: https://cdn.pbrd.co/images/GOS16we.png
2- I want some change block 1 style. (https://cdn.pbrd.co/images/GOS1ZRR.png) I want to take the news photos to the right and i want add clock icon next to history. For example: https://cdn.pbrd.co/images/GOS2gZG.png
Can you help me 🙁 ?
Theme has nothing to do with your content on instagram — perhaps optimize the images you upload to instagram before you upload them?
Theme can’t change images on other sites; if it’s loading from the cdn, that’s where the images are. See the instagram website for developers, to learn more. 🙂
There might be some ‘preview’ plugin you can use which loads preview images locally of your instagram feed, and saves those images locally .. which might be faster, although would load up your local storage, and might actually be slower … but don’t have recommendation on that.
(I don’t work here; just veteran/dinosaur in this industry)
Hi,
There seemed to be a problem coming from instagram widget. Since it’s loading all the images through instagram CDN google insights tells me that I need to compress al the images coming from instagram. I was wondering if there’s anyway to fix this. I’m probably not the only one with this problem…
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…10576802949231_7548173158910525440_n.jpg could save 66.7KiB (92% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…954009071540691_376413386247766016_n.jpg could save 64KiB (92% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…56144484592537_1921952381256335360_n.jpg could save 52.8KiB (94% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…71950162989495_4712765544003010560_n.jpg could save 49.6KiB (92% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…54717554951437_3302436461684457472_n.jpg could save 46.4KiB (94% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…02864733326976_4594453376980221952_n.jpg could save 44.9KiB (91% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…60078134285127_8076912705681752064_n.jpg could save 20.9KiB (88% reduction).
Compressing and resizing https://scontent-ort2-1.cdninstagram.com/…34858966972753_7468215045546049536_n.jpg could save 18.2KiB (88% reduction).
And i want edit our slide area for mobile. Our mobile it looks like this: https://cdn.pbrd.co/images/GOI2329.png and I want you to look this https://cdn.pbrd.co/images/GOI3D6Q.png . Because I do not want our other slides to shift to the left, I want you to go down.
Hi,
When it comes to page speed, this is a widely debated subject. it is influenced by many factors, but there are ways to make improvements. There are many topics, tutorials and guides here on the forum. Some of them here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
You can search the forum for more tips and tricks about website optimization, and maybe try the mentioned solutions.
Thanks
Hi,
I have checked your website and it seems your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.
Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
Thank you!
Hi,
As usual the cause could be plugins. You could try to deactivate all plugins except theme plugins, and clear all caches and CDN files if you use it. Then verify if the warning is still being generated.
Thanks
TagDiv can’t ‘take down your site …’ — TD theme is only a theme, it’s not your site manager, hosting company, or admin. Your site can break for various reasons:
a) using hacked theme found online, not legal copy
b) site hacked
c) automatic plugin update breaks site due to bug (Yoast, etc.)
d) hosting company updates system, breaks permissions for php or other such as removing content for legal infringement — nothing to do with theme
e) caching or CDN issue, which must be addressed from those platforms
f) third party element such as ad system or similar breaks, causing pages not to load — nothing to do with theme
Good first step;
a) check your error logs
b) check with your hosting company
c) check for console errors, or similar issues
d) scan site with Securi and other tools for possible hacking, etc.
Only you can manage and update, and keep your site online.
A theme cannot manage your website for you.
( I don’t work here; just some feedback. )
Hi,
Those look like shortcodes of some kind, in that page structure. If you would like the same layout like the magazine demo, you simply have to install it
– https://forum.tagdiv.com/installing-demos/
Make sure the tagDiv composer plugin is active, although it should be automatically activated when the theme is installed
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Then install the demo you want. Let us know if there are further issue installing the demo.
When it comes to page speed, this is a widely debated subject. There are many topics, tutorials and guides here on the forum. Some of them here
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Thanks
I have found the problem. It was related with my caching plugin (WP Super Cache). After reseting the CDN files, the Gadgets demo worked properly.
Best regards,
Elvis.
Hi,
This is highly unusual. That should not happen since the mobile theme plugin is deactivated. Try clearing all caching installed, and purge CDN files if you use it.
Thanks
Might be major caching or CDN issue — weird to see two versions of same resources at end of query string.
Might need to do clean install of theme — which means DELETE old folder and install new one; never ‘over write’ old folder.
Sorry if that didn’t help – just passing by and thought about that.
All images default to: http://xxxxxxxx.xxxxxx.maxcdn-edge.com/wp-content/themes/Newspaper/images/no-thumb/td_534x462.png
When you click on the post… the featured image is there. The thumb doesnt show on any of them…
We turned off all plugins except VC. Same issue. We followed your directions to the point.
please help!
Most properly executed review plugins will “append” the ratings to the normal end up post meta hook. I use a related posts plugin (more efficient than the one in theme since it does micro caching of queries and is text-only). Also, some may need to load a custom font to work for stars, and might duplicate the slim font-awesome already loaded. Further, some may need to load custom CSS on the page, and might break due to any plugin or CDN being used.
Still, lots to test — https://wordpress.org/plugins/tags/rating/
Some also allow use of shortcodes to drop the content in middle of post, but obviously you need to test that.
Hi,
There are many useful tutorials and guides in this matter, here on the forum. Here are just some of them
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I try all these four methods to remove Query Strings From static Resources,
https://www.keycdn.com/support/remove-query-strings-from-static-resources/
but no luck, can you please let me know how to fix this ?
Here’s Screenshot
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Plugin conflicts and improper optimization usually leads to a js error that breaks the images. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the problem is still there, try to reinstall the theme as your file structure could be damaged. Please create a back-up beforehand though.
Thank you!
