- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
In case that your thumbnails are not properly generated, please make sure GD Library is installed and enabled on your server – http://php.net/manual/en/book.image.php
If you use CDN please disable it and also the other plugins except Visual Composer and regenerate your thumbs again.
Also provide a link to your site so we can take a look.
Thanks!
I tried all that, including downloading and installing the version posted here, disabling all plugins, disabling CDN, clearing cache, etc…
Just can’t get the token.
Anny suggestions?
Hi there,
Good Day!
I am using your theme and i am really satisfied. right now i need to place an ads in sidebar but unfortunately it does not work. i have tried to do so by using Theme panel>Ads section.
Please have a look the code and let me know how can i use this code in my Ads section.
ads Tracking Code: <iframe scrolling=’no’ frameBorder=’0′ style=’padding:0px; margin:0px; border:0px;border-style:none;border-style:none;’ width=’728′ height=’90’ src=”http://wlneteller.adsrv.eacdn.com/I.ashx?btag=a_54727b_68c_&affid=51659&siteid=54727&adid=68&c=” ></iframe>
Java script Code: <script type=’text/javascript’ src=”http://wlneteller.adsrv.eacdn.com/S.ashx?btag=a_54727b_68c_&affid=51659&siteid=54727&adid=68&c=” ></script>
my website: http://www.fxbangladesh.com
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please make sure gd library is properly installed on your server. Also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello!
How can I remove the block of latest articles below the home page? I donot see this block in visual composer of this page?
Here is the pic: http://cdn1.savepice.ru/uploads/2017/4/18/661d10e34b2a508e4dc50e4fb78bd516-full.jpg
Thank you!
Hello,
Our theme does not use that font anywhere so it is probably a plugin that forces the font through http. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test fonts again.
Thanks.
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your memory allocation according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello gordonbe,
Please keep in mind that error does not come from our theme, sorry! The source of it most likely come from your modifications which you have made on your website, like -> CDN, multisite, etc or any other custom changes. Please contact your CDN provider and hosting provider because they should be able to provide a more accurate response.
Note: This topic will be closed!
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also make sure you increase your memory allocation like so: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
I created a subfolder that I named ‘2’ in my public html where I installed and my new wordpress website. I went to Setting/General and changed the web address removing the ‘/2’ and saved. Then I went to the Cpanel to move the WordPress website to the root directory then I can’t get into the admin anymore and the homepage display with errors. Please find the errors included below:
Warning: include(/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/wp-cache-base.php): failed to open stream: No such file or directory in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 65
Warning: include(): Failed opening ‘/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/wp-cache-base.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 65
Warning: include_once(/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/ossdl-cdn.php): failed to open stream: No such file or directory in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 82
Warning: include_once(): Failed opening ‘/home/africanq/public_html/2/wp-content/plugins/wp-super-cache/ossdl-cdn.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/africanq/public_html/wp-content/plugins/wp-super-cache/wp-cache.php on line 82
All done but CDN (I don’t know what it is, so I never installed it… or how can I check it?)
The website is http://www.mallorcaglam.com
It only happens in posts, and the strange symbol button is working fine bringin me to the up side of the post.
Thank you very much Catalin!
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
OK,
Please update to the latest version by using this guide: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and then please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. You will need top leave the error visible so we can debug it if needed.
Thank you!
Hello,
If the sorting is the same, then the same results should be visible on both the homepage and the category page.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi. Same thing again. I wanted to change the FB App to another one, created it, entered ID and Secret key, The token does not pick up again.
I have newest Newspaper Installed (7.8.1) with newest Social Counter plugin provided.
I tried to use the other one: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip – but this time not even this one helped.
Any ideas?
Hello
I have tested the tabs again but as expected, found no issues.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello michaelaulia,
You should regenerate your thumbnails by using the Force Regenerate or Force Regenerate plugin. After this, clear all your caches, purge CDN files if you are using the CDN system and check the results.
Thanks for your understanding!
Hello utzgurx,
Try to clear all your caches, purge all CDN files if you are using the CDN system and check the results. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active. Notice that all of untested plugins might interact with the theme core files and cause a lot of unknown issues. Also, if the problem is still there, please provide your website URL so I will be able to provide a more accurate response.
Thanks for your understanding!
Hello,
Please increase your memory allocation like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/
If the translation still will not load, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. The test again.
Let us know how it goes.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!