Hello,
Well if the plugin caused the issue, it means that there is most likely a setting in the plugin that causes this issue. WPML is not tested with our theme so i cannot say for sure. It could conflict with another plugin not just the theme. Try this: Disable all plugins except wpml and visual composer, clear cache and reset cdn files. And check if the category filters work properly.
Thanks.
Hi,
Yes, I have tried with the mobile theme. If I did not check the open graph in seo yoast it behaved exactly as you described. But once I enabled the facebook OG image, it worked as expected. I tested on mobile phones with the mobile theme active.
Try to disable all plugins except visual composer and seo yoast, clear cache and reset cdn files. Then test again. maybe there is a plugin conflict somewhere affecting the og image.
If you still have trouble with this please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the problem is still there contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email if it should go into ‘spam’.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi Mark,
You should also check for plugins as this is a very common issue when there is an incompatible plugin with the theme. The theme js is the first to break. The correct steps for debugging such an issue is to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
I hope this helps.
Thanks.
Hello,
Unfortunately speedboioster will not be able to move all of the render blocking js and css. That is why it has the compatibility list in it’s code. It will move the plugins it;s compatible with but if there are others notcompatible like revolution slider for instance, then speedbooster cannot do it’s thing. The plugins compatible with the theme are different than the plugin compatible with the speedbooster plugin. As for the speed drop you should also test with just the 2 plugins active. Disable all other plugins (except speedbooster) and clear all caching and reset cdn files if you use it. Then test again.
Thanks.
Hi,
Plugin conflicts are the number one reason for disappearing images. I have checked your site but only the posts that do not have featured images showed the placeholder. The rest of the images display properly: http://screencast.com/t/Gg50eleR
If you still have trouble with images try to disable all plugins except visual composer clear cache and reset cdn files.
Thank you!
Hi,
This could be a plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thanks
I tested this on our testing site (using the latest theme version and latest seo yoast version) and it works as expected. Simply check this option and it works: http://screencast.com/t/P5vdTumeJ
Please disable all other plugis except visual composer, clear cache and reset cdn files.
Thank you!
Hello Kingsley,
This seems like a caching issue to me. Please use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn server we recommend cludflare and only these settings: https://forum.tagdiv.com/cloudflare-cdn/
There is also a trend now for hosting companies to provide caching for all users from the server side. Please also contact your host and have them disable any caching from the host.
Let us know how it goes.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still cannot get the default sidebar to work, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you.
Thank you!
Hello,
i have problems with redirects, i dont know where are they hooked in theme. I have deleted those plugins, but still they are making redirects, how can i delete this redirects, if they are hooked in theme, thank you.
Remove the following redirect chain if possible:
https://match.prod.bidr.io/cookie-sync/pp
https://match.prod.bidr.io/cookie-sync/pp?_bee_ppp=1
https://cm.g.doubleclick.net/pixel?google_nid=b … r=adx&bee_sync_initiator=pp&bee_sync_hop_count=1
https://match.prod.bidr.io/cookie-sync?bee_sync … r=adx&bee_sync_initiator=pp&bee_sync_hop_count=1
https://image2.pubmatic.com/AdServer/Pug?vcode= … bee_sync_initiator%3Dpp%26bee_sync_hop_count%3D2
https://match.prod.bidr.io/cookie-sync?bee_sync … er=pm&bee_sync_initiator=pp&bee_sync_hop_count=2
https://bh.contextweb.com/bh/rtset?do=add&pid=558502&ev=ASnFm06w12EAAC-DsaPk9Q
Remove the following redirect chain if possible:
https://x.bidswitch.net/sync?ssp=pulsepoint
https://x.bidswitch.net/ul_cb/sync?ssp=pulsepoint
https://sync-eu.exe.bid/bidswitch/sync?sub1=pulsepoint
https://sync-eu.exe.bid/bidswitch/sync?sub1=pul … UwMDNkMjEzODU5XHUwMDI2cGlkXHUwMDNkNTU3NjcxIl19fQ
https://x.bidswitch.net/sync?dsp_id=140&user_id … 4ceb-82d8-684d9c70d4f8&expires=14&ssp=pulsepoint
https://bh.contextweb.com/bh/rtset?do=add&pid=556010&ev=13c20946-894b-49f0-8d3b-a18568a1be99
Remove the following redirect chain if possible:
https://pixel-a.sitescout.com/dmp/pixelSync?network=PulsePoint
https://bcp.crwdcntrl.net/map/c=1389/tp=STSC/tp … %2526ev%253D758152fc-2856-4157-aefe-29cb86116533
https://bcp.crwdcntrl.net/map/ct=y/c=1389/tp=ST … %2526ev%253D758152fc-2856-4157-aefe-29cb86116533
https://su.addthis.com/red/usync?pid=11185&puid … 3793%26ev%3D758152fc-2856-4157-aefe-29cb86116533
https://bh.contextweb.com/bh/rtset?do=add&pid=543793&ev=758152fc-2856-4157-aefe-29cb86116533
Remove the following redirect chain if possible:
https://sync.1rx.io/usersync2/pulse
https://match.adsrvr.org/track/cmf/generic?ttd_pid=adconductor&ttd_tpi=1
https://sync.1rx.io/usersync/tradedesk/c545495d-68c0-4d9b-afbb-0ee7a9a65a06
https://bh.contextweb.com/bh/rtset?do=add&pid=558189&ev=RX-29f61d70-286f-4cbb-bcd5-35a18e119034
Remove the following redirect chain if possible:
https://bh.contextweb.com/bh/rtset?pid=558356&e … .com/xuid?mid=2636&xuid=DbScvpnoOY3R&dongle=8bee
https://eb2.3lift.com/xuid?mid=2636&xuid=DbScvpnoOY3R&ev=1&dongle=8bee&pid=558356
https://eb2.3lift.com/xuid?ld=1&mid=2636&xuid=DbScvpnoOY3R&dongle=8bee
Remove the following redirect chain if possible:
https://cm.g.doubleclick.net/pixel?google_nid=contextweb&google_cm&google_sc
https://cm.g.doubleclick.net/pixel?google_nid=contextweb&google_cm=&google_sc=&google_tc=
https://bh.contextweb.com/bh/rtset?do=add&pid=547259&ev=CAESEAyjQoV902J0GGZaOtt_79w&google_cver=1
Remove the following redirect chain if possible:
https://match.adsrvr.org/track/cmf/contextweb
https://match.adsrvr.org/track/cmb/contextweb?
https://bh.contextweb.com/bh/rtset?do=add&pid=534301&ev=c545495d-68c0-4d9b-afbb-0ee7a9a65a06
Remove the following redirect chain if possible:
https://p.adsymptotic.com/d/px?_pid=13920&_psig … t%3Fdo%3Dadd%26pid%3D560803%26ev%3D%24%7BUUID%7D
https://p.adsymptotic.com/d/px?_pid=13920&_psig … expected_cookie=265812e567af9c1272399eb4eaa4c912
https://bh.contextweb.com/bh/rtset?do=add&pid=560803&ev=265812e567af9c1272399eb4eaa4c912
Remove the following redirect chain if possible:
https://rtb-px.content.ad/p/cm/pulsepoint
https://rtb-px.content.ad/p/cm/pulsepoint?bounced=1
https://bh.contextweb.com/bh/rtset?do=add&pid=560505&ev=LJX91TndJgS
Remove the following redirect chain if possible:
https://sync.tidaltv.com/GenericUserSync.ashx?dpid=1395
https://bh.contextweb.com/bh/rtset?do=add&pid=5 … 0244%26ev%3D2aaef7d5-d44c-427e-86cb-21f9c77c7a6c
https://bh.contextweb.com/bh/rtset?do=add&pid=560244&ev=2aaef7d5-d44c-427e-86cb-21f9c77c7a6c
Remove the following redirect chain if possible:
https://bh.contextweb.com/bh/rtset?pid=558357&e … 3e0174b12a86f1cbebf4&source_user_id=DbScvpnoOY3R
https://match.sharethrough.com/sync/v1?source_i … ebf4&ev=1&source_user_id=DbScvpnoOY3R&pid=558357
Remove the following redirect chain if possible:
https://bh.contextweb.com/bh/rtset?pid=558530&e … er-sync?dsp=55289&t=image&uid=DbScvpnoOY3R&pid=1
https://rtb.nativeads.com/user-sync?dsp=55289&ev=1&uid=DbScvpnoOY3R&t=image&pid=558530&pid=1
Remove the following redirect chain if possible:
https://bttrack.com/pixel/cookiesync?source=aa42ba57-0761-4097-ad4c-fab1dc20de71&secure=1
https://bh.contextweb.com/bh/rtset?do=add&pid=558225&ev=6252103e-25d8-4511-8572-55616c595570
Remove the following redirect chain if possible:
https://cmi.netseer.com/pixelmatch?ex=53&buyerid=DbScvpnoOY3R
https://cmi.netseer.com/pixelmatch?ex=53&buyerid=DbScvpnoOY3R&cookie=2&cr=1
Remove the following redirect chain if possible:
https://cookiesync.vertamedia.com/csync/?ep=0&extuid=DbScvpnoOY3R
https://vast-rtb2.vertamedia.com/csync/?ep=0&extuid=DbScvpnoOY3R
Remove the following redirect chain if possible:
https://dpm.demdex.net/ibs:dpid=96678&dpuuid=DbScvpnoOY3R
https://dpm.demdex.net/demconf.jpg?et:ibs%7cdata:dpid=96678&dpuuid=DbScvpnoOY3R
Remove the following redirect chain if possible:
https://dsp.videostat.com/pulsepoint/user_sync? … do%3Dadd%26pid%3D560009%26ev%3D%24%7BBUYER_ID%7D
https://bh.contextweb.com/bh/rtset?do=add&pid=560009&ev=815421e44d2ff84fee11b139ad0b9105
Remove the following redirect chain if possible:
https://i.w55c.net/ping_match.gif?rurl=https%3A … et%3Fdo%3Dadd%26pid%3D535039%26ev%3D_wfivefivec_
https://bh.contextweb.com/bh/rtset?do=add&pid=535039&ev=a8mTllFy1CopLa5
Remove the following redirect chain if possible:
https://idsync.rlcdn.com/400066.gif?partner_uid=DbScvpnoOY3R
https://idsync.rlcdn.com/400066.gif?partner_uid=DbScvpnoOY3R&redirect=1
Remove the following redirect chain if possible:
https://sync.1rx.io/usersync/pulsepoint/DbScvpnoOY3R
https://sync.1rx.io/usersync/pulsepoint/DbScvpnoOY3R?zcc=1&dspret=0
Remove the following redirect chain if possible:
https://ums.adtechus.com/mapuser?providerid=1062;userid=DbScvpnoOY3R
https://ums.adtechus.com/mapuser?providerid=1062;cfp=1;rndc=1483452497;userid=DbScvpnoOY3R
Remove the following redirect chain if possible:
https://ups.virool.com/pulsepoint_user_sync
https://bh.contextweb.com/bh/rtset?do=add&pid=560741&ev=8C9F00AD53B06B5883371C1A02DB7F63
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Well these are references for the header and footer logos. Please remove or replace the header and footer logos with other images that are present in the media library and then clear all caching and purge cdn files.
Thank you!
Hello,
This is a strange issue. We have no such reports of any error that breaks a site at specific hours.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
The mobile theme will be translated along with the main theme. Simply load a translation from the main theme panel and it will affect the mobile theme as well. You will have top clear all caching though and purge cdn files if you use it.
Thank you!
Please make sure you use seo yoast and remove this part of the code: http://screencast.com/t/5EoaK07kYjB7 It still works in the current version of the theme. You probably have caching or a cdn server that is still feeding the unmodified file through.
Thank you!
Hi,
I suggest to disable all your plugins except Visual Composer, disable any css/js minifications, clear all your caches and purge your files if you use CDN and see how it goes.
Also if you use child theme please switch to the main theme.
Thanks!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have trouble with the mobile theme please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thanks.
Thank you!
Hi, Team
How to change media sosial sharing button to this
if not possible, hoa to add text on the top of the button
Thank you
is possible to make it like this
Thank you
Hello nico,
Thank you for your report. We will make some further investigation in this regard and if we will find some errors we will consider to fix it in future updates. You can try to change that link with the minified version, like this -> https://cdnjs.com/libraries/html5shiv/#
Hope this helps!
Thanks for the message!
Thank you for your explanation of problems. I will start as a test of stopping WPFC, CDN and Redis. Is there an explanation of how I view errors in a browser console? And what should I do to get the default theme?
Thank you.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!