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Bogdan B.
tagDiv Staff

Hello,

Usually it is a WordPress file (admin-ajax.php) that gets blocked by your firewall (wordfence or host security) or by your file permissions. This can be seen in the browser inspector. Please try to deactivate all firewalls on your host, cdn or WP install.

Thank you!

Arlink
tagDiv Member

In this form I load well, but the side of a single event (the map is then a bit wider) does not load correctly. It is interesting that on another page in the same configuration (the same version of the theme, WordPress and plugins) everything works well. I have cleared cache (wp-super cache) and cache in CDN (cloudflare). I do not have an idea anymore. If you come up with some solution, please enter it, meanwhile, Merry Christmas!

Bogdan B.
tagDiv Staff

Hello,

We can confirm this is not a theme bug and is a known issue regarding cache and cdn.
Please try to disable the cache and cdn on your site and test again.
We only recommend using wp super cache:
https://forum.tagdiv.com/cache-plugin-install-and-configure/

and cloudflare as a cdn:

https://forum.tagdiv.com/cloudflare-cdn/

Please disable any other form of cache including hosting side cache.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Your live search seems to not work at all now. I suspect it is a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please make sure you also chec kyour cdn server if you use one as this seems to be a caching issue. Please also contact your host and ask to disable any hosting side cache. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Then try to use another Instagram account as a test to see if the latest posts are being grabbed. Then switch back to your account. This will also reset the instagram widget.
Let us know if this worked.
Thanks

reatlat
tagDiv Member

Hi @simion
TY for Wiki link,
TheITCrowd
It was very helpful 😉

Take a link from me

As you can see from my post I already know why my server return 503 error!

Error happened in file d_util.php line of code 1382

So looks like error happened in foreach loop

Merry XMas, and happy New YEar!

Arlink
Participant
#0

I have the EventOn plugin. On the single event page the google map is not loaded (if I shake the browser then it works). The problem occurs when LazyLoad is on. I created a test page where this problem does not occur.

I tried to clear the cache (wp-super cache, cdn) and unfortunately it does not give anything

https://ibb.co/JtK0tKc

Calin
tagDiv Staff

Hi,

You have set an inline width and height with 1px
https://www.screencast.com/t/jUIa2GZTZU6
Please deactivate all plugins, clear all cache and try again.
Also please purge CDN.

Please use this css to force the width
.sf-menu img {
width: 100%;
}

Thank you.

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme, installed via FTP way, clear all the caches, purge CDN files and check the results. Also, ensure that you have correctly added the Instagram ID in the correct place. Check our documentation from here -> https://forum.tagdiv.com/instagram-widget/

Thanks.

Calin
tagDiv Staff

Hi,

Please deactivate all non theme plugins, clear all cache and try again.

Also you can try Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Could be caused by the Cloudflare rocket loader
https://forum.tagdiv.com/cloudflare-cdn/

Thank you.

rakeshbarwar
Participant
#0

I am on WordPress 5.0.2 & Newspaper V 9.2.2
Site lastdna.com can not display feature images on mega menu and author images in single post.
Please give a solution to this problem.
P.S.: I have disabled lazyload animations.
I have purged and reset all the caches from plugin and CDN.

Calin
tagDiv Staff

Hi,

Could be caused by the Cloudflare rocket loader, same as in this topic
https://forum.tagdiv.com/topic/mobile-search-appearing-on-desktop/

That is usually the case, disabling it should solve the sliding issue
https://forum.tagdiv.com/cloudflare-cdn/
It can be a plugin conflict, please deactivate the cache plugin you have and clear all cache.
If there is still a problem, please provide a link were I can inspect the problem.

Thank you.

Calin
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

Could be caused by the Cloudflare rocket loader, same as in this topic
https://forum.tagdiv.com/topic/mobile-search-appearing-on-desktop/

That is usually the case, disabling it should solve the sliding issue
https://forum.tagdiv.com/cloudflare-cdn/

Thanks

Calin
tagDiv Staff

Hi,

There is a plugin conflict, or a cache problem
here is how look your image https://www.screencast.com/t/eiHiv0Nw9 and how is look a normal image https://www.screencast.com/t/6Qz9hocVr
Also if you have rocket loader, Please deactivate the rocket loader, in order to do that please follow carefully this tutorial about Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you for your understanding.

Calin
tagDiv Staff

Hello,

You can add the rel nofollow a single time and it will affect all social networks where the function I pointed out is used. Simply add
rel=”nofollow”

like so: https://www.screencast.com/t/ukMdKD57L
For speed up AMP page, you can try to optimize your website

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Bogdan B.
tagDiv Staff

Sorry but we can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel access for more further investigations.

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

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