Search Results for 'child theme'

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and credentials. We will take a look to this problem and we’ll try to fix it. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi customize footer,

Please provide some more details and some screenshots.
If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Is look that the source of image can not be found -> https://i.imgur.com/OVaIHPj.png that is way the featured images are not display. Now this problem is in most cases caused by untested plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and credentials. We will take a look to this problem and we’ll try to fix it. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi chicky365,

Our theme has more functions.php file please make sue that you set the code in these files:
-> wp-content/plugins/td-standard-pack/Newspaper/functions.php
-> wp-content/plugins/td-composer/legacy/Newspaper/functions.php

Also you can set this file in a child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this will help you!
Thank you!

Hi,

Please try with a different browser like Chrome or Firefox, for me on chrome is working -> https://i.imgur.com/u4qLIhz.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Usually most of these kind of problems are from untested plugins, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Most of these kind of problems are made by untested plugin, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
If there is still a problem, please provide me a link where I can inspect it.

Let me know the results!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

If are using the main theme and not the child theme and you are able to edit the page with tagDiv Composer, then the problem is with some files that are set in child theme, make sure that you are using the child theme as in our guide from her -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Let me know if tagDiv Composer is working or not without child theme.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

As I can see the image is resize from a smaller size -> https://i.imgur.com/AM5Tdlf.png and not from original size. This can be cause by some plugins (please deactivate ALL plugins except tagDiv plugins and revolution slider (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.) or sometimes the image that is set is ti small and need to be resize.

Let us know the results!

Hi,

To set a child theme you can use our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ please note that this will work only for standard templates and is not apply for cloud templates.

If I can ask, for what do you need a child theme? what do you want to set in it?
If you are using a PRO demo then you can achieve almost everything and you can edit entire website using tagDiv Composer.

Thank you for understanding!

Hi,

I think that there is something that is blocking the cloud element to be import.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

In order to have and use the “WEBSITE MANAGER TOOL” you need to use last version of Newspaper (v10.3.5) not only of WordPress.
Please make a full backup to your website before you make the theme update.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi sportvisionlab,

As I know tbd-view-category is from cloud templates and it can not be set a child theme, will not work.
So if is a cloud template you can edit it with tagDiv Composer, also if you want you can choose a different header per cloud category and you can set a different cloud category per each category you have -> https://i.imgur.com/V2gtadX.png

Hope this will help you!

Hi,

I just make some test on my install and for me the delete option is working without problems, also I do not get any errors in console -> https://i.imgur.com/IqJcCgc.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !