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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think that you are referring to the subcategories -> https://i.imgur.com/EzKXRYA.png unfortunately there is no option for this, but you can achieve it using a custom css like this one -> https://i.imgur.com/PaoRUzB.png
.menu-item-1067 .block-mega-child-cats {
order: 1;
border-left: 1px solid rgba(10,0,0,.05)!important;
text-align: left!important;
}
This code can be apply only on this menu from this website -> https://hurunhub.com/
The code need t be set in theme panel> custom code> custom css.
Hope that it will help you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also check to have set a static page not the latest articles -> https://i.imgur.com/ppxzZrb.png
Please make sure that you are using the latest version of Newspaper, v10.3.2 and WordPress v5.4 also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem, please provide me a link to your website where I can check these problems.
Let me know if there are still problems.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
in order to appear the images on mobile, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/XOWRGGj.png ->https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/kl8ojZx.png
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tag Div plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
If the problem persists, deactivate and delete tag Div Composer, tag Div Cloud Library and tag Div Social Counter and install them again from Newspaper> Plugins -> https://i.imgur.com/3yuTFLz.png .
Let me know the results!
Thank you!
Hi,
In Newspaper 10.3.1 our developers inserted an option of theme update, in this way we want to prevent these problems.
https://tagdiv.com/update-newspaper-theme/ -> https://tagdiv.com/update-newspaper-theme/
In order to make the them more flexible and to use less resource, our developers split the theme in standard pack, that contain the classic blocks and templates and tagDiv Cloud library, that is more flexible, load only necessary fonts and is faster then standard pack, also using cloud templates you no longer need a child theme for editing the website layout, you can use tagDiv Composer to adjust the layout, add/remove elements.
Thank you!
Hi,
Form what I can see you your screenshots look that home2 is empty.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please reinstall the demos again using the static page, and this should be fix.
Let me know the results!
Thank you!
Hi,
Please notice that we do not recommend the changes in theme files, these can damage and will be lost when you’ll make a theme update, if you need to use some code inside the them files you can use a child theme.
Also please note that there is no need to make changes in them files for this option, now our theme now has a last modified date for posts, if you use single post templates from tagDiv Cloud Library and edit it with tagDiv Composer – http://prntscr.com/nqygjo
The default publish date element should be removed, and the modified date entered in the post template. Google should pick this up eventually.
Also this option is available on blocks and modules too -> https://i.imgur.com/BE71ldj.png
Thank you for your understanding!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
1. I just checked your website with my mobile and everything seems to be working normal -> https://i.imgur.com/MIkWGjX.png -> https://i.imgur.com/ZsBycYZ.png if the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and check again.
2. I think that you are referring to these -> https://i.imgur.com/oAhhOdT.png you need to edit theme using tagDiv Composer, click to edit the page like this -> https://i.imgur.com/VeqNcSP.jpg click on them and make the adjustment -> https://i.imgur.com/fs8nssQ.jpg
3. The background image from your homepage is set only for the first row -> https://i.imgur.com/g0Rms0p.png this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
5. These can be change from Theme Panel > Footer, in order to access theme, if you are using a cloud footer like this -> https://i.imgur.com/uwZsNL8.png you need to remove it until you make these settings -> https://i.imgur.com/V41sqds.png save the settings -> https://i.imgur.com/V41sqds.png after that set back the cloud footer and save again.
If you are using the last version of Newspaper, v10.3.2 you can make all these directly from mobile theme plugin -> https://i.imgur.com/CTfAVTB.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Hi,
Please update the theme to last version and check the results!
How to update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
AS I can see you are no longer have the author in the posts, -> https://i.imgur.com/pBbEDoM.png -> https://i.imgur.com/ADiejy1.png if you want to remove it from the homepage blocks too, then you need to use these options -> https://i.imgur.com/uS0adrG.png, if you are using cache plugins, clear it and check the results.
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
For me you static homepage is look normal -> https://i.imgur.com/wHLyM3d.png
Please try with other browser, maybe you have an extension in browser or some cache.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
We do not recommend to you a child only if you really need to make change in theme files, but most of the customization can be done using templates from tagDiv cloud library , these can be edited with tagDiv Composer.
-> https://forum.tagdiv.com/the-child-theme-support-tutorial/ -> https://i.imgur.com/bMFkATV.png
Thank you!
Hi,
As I know the Sucuri is not working well with our theme, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I just checked your website that I can not find an amp posts, the amp plugin is still activate ?
We recommend to use the amp plugin with mobile theme plugin with one of these two options -> https://i.imgur.com/kvgo2WV.png
If there is a problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Make sure that you made these settings -> https://forum.tagdiv.com/login-how-to-enable-user-registration/ on mobile the login is set inside the menu -> https://i.imgur.com/4LyDwKl.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots and a link to your website.
Thank you!
Hello !
We have investigated this issue and there seems to be no problem in activating the AMP plugin. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
