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Hi,
As I can see you are using the responsive version for the entire website.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
“the mobile theme still does not work” unfortunately I do not understand, what are the problems, please provide some more details to can figured out the issue, only in this way I will be able to help you!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I just downloaded your theme and I’m not sure if I should create a child theme or not.
Is it necessary?
Hello,
I purchased the newspaper theme and I tried installing but I get the error that the theme is broken and missing style css. This the error I got: Broken Themes
The following themes are installed but incomplete.
Name Description
Newspaper Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
Please help.
Dear support team,
We found that there is no layout on page section. We can not create a new page. However, we use child-theme to fix it. Please release an update for it.
Best,
CL
Hi Vlad,
Hope all is well and thank you for your input. Based on your recommendations, I figured out that the problem was in my child-theme. I had entered the code below in ‘functions.php’ to help me change the translation of the day & months on the top bar and for some reason that was conflicting with my WP menus.
SCREENSHOT: https://ibb.co/MPFcNcS
That being said how do I translate the names of the days & months on that top bar without affecting my menus?
/* ----------------------------------------------------------------------------
translated month + days
*/
function change_data()
{
global $wp_locale;
// Months
$wp_locale->month['01'] = 'Enero';
$wp_locale->month['02'] = 'Febrero';
$wp_locale->month['03'] = 'Marzo';
$wp_locale->month['04'] = 'Abril';
$wp_locale->month['05'] = 'Mayo';
$wp_locale->month['06'] = 'Junio';
$wp_locale->month['07'] = 'Julio';
$wp_locale->month['08'] = 'Agosto';
$wp_locale->month['09'] = 'Septiembre';
$wp_locale->month['10'] = 'Octubre';
$wp_locale->month['11'] = 'Noviembre';
$wp_locale->month['12'] = 'Diciembre';
// Days
$wp_locale->weekday['0'] = 'Domingo';
$wp_locale->weekday['1'] = 'Lunes';
$wp_locale->weekday['2'] = 'Martes';
$wp_locale->weekday['3'] = 'Miercoles';
$wp_locale->weekday['4'] = 'Jueves';
$wp_locale->weekday['5'] = 'Viernes';
$wp_locale->weekday['6'] = 'Sabado';
// Months Abbreviation
$wp_locale->month_abbrev['January'] = 'Ene';
$wp_locale->month_abbrev['February'] = 'Feb';
$wp_locale->month_abbrev['March'] = 'Mar';
$wp_locale->month_abbrev['April'] = 'Abr';
$wp_locale->month_abbrev['May'] = 'May';
$wp_locale->month_abbrev['June'] = 'Jun';
$wp_locale->month_abbrev['Julie'] = 'Jul';
$wp_locale->month_abbrev['August'] = 'Ago';
$wp_locale->month_abbrev['September'] = 'Sep';
$wp_locale->month_abbrev['October'] = 'Oct';
$wp_locale->month_abbrev['November'] = 'Nov';
$wp_locale->month_abbrev['December'] = 'Dic';
}
add_filter('locale','change_data');
Hi,
When you reload the site many times you will see the problem.
I deactivated ALL plugins except tagDiv plugins. (I only have the cache plugin)
No extension that give this problem.
What is a child theme?
Hello !
Please note that the options shown by you are WordPress features, they are not related to the Newspaper Theme.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please provide me a link where I can inspect this problem.
Thank you for your understanding!!
Hi,
I just checked again and for me is working normal -> https://i.imgur.com/Njvhyda.jpg -> https://i.imgur.com/YMRY5bx.jpg make sure that you do not have some extensions in browses that provide this problem, also make sure that your internet connection is good.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please provide me a link where I can inspect this problem.
Thank you for your understanding!!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website to can inspect it.
Thank you!
Hi,
I just make a test with the video ids you provide and for me is working -> https://i.imgur.com/D7VEGD6.png also you can set the channel -> https://i.imgur.com/M8G2Hka.jpg
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I just checked your homepage, category page and few posts, but I didn’t find the code above.
Also if the ads were set in theme panel and you are using standard templates, not cloud, the ads should be displayed on posts, header…
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If I do not understand correctly, please provide some more details.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
We have a background ad skin campaign and are unable to use your build in image and link editor.
We are also trying to use advanced ads and running into the same issues.
We have this code:
or
or
<ins class=’dcmads’ style=’display:inline-block;width:1px;height:1px’
data-dcm-placement=’N30602.3753112BABELTECHREVIEWS/B23770327.270791322′
data-dcm-rendering-mode=’iframe’
data-dcm-https-only
data-dcm-resettable-device-id=”
data-dcm-app-id=”>
<script src=’https://www.googletagservices.com/dcm/dcmads.js’></script>
</ins>
And none of them work. We have downloaded a manual image with the tracking code and not all resolutions show the image correctly. The theme is not being responsive and cropping the image or not showing it at all. At higher resolutions it looks perfect. What should we do?
As mentioned, we tried your built in method but it did not work. Advanced ads then suggested using this code:
add_filter( ‘advanced-ads-pro-background-selector’, ‘my_custom_background_selector’ );
function my_custom_background_selector(){
return ‘.main-container’;
}
in functions.php but this does not work in your theme.
Please help
Hi,
Thank you for your kind words!
1-2. Please check to see if the review option is enable in theme panel -> https://i.imgur.com/sCppMAC.png -> https://forum.tagdiv.com/reviews-2/
Make sure that you have set the star reviews -> https://i.imgur.com/N2seDja.png -> https://i.imgur.com/r2fARwe.jpg -> https://i.imgur.com/tYo4OrH.png
If there is still a problem, please provide me a link to your website.
3-4-5 Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Plugins issue: Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please provide me a link to your website and some more details and screenshots.
Let me know the results!
Thank you!
Hi,
As I can see you are using the Newspaper theme not Newsletter.
1. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you set the code -> https://i.imgur.com/s4TnTYC.pngin .htaccess
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. We recommend to use for multi-lang the WMLP plugin. You can check one of our website that is using WPML -> https://iflow.ro/en# also please make sure that you set the menu in polylang as in this documentation -> https://polylang.pro/doc/create-menus/ this should work.
3.The border can be set only with custom css, but if you want to set a margin, you can do it by editing the homepage with tagDiv Composers and use this option -> https://i.imgur.com/3eMfdO6.jpg
4. I think that you are referring to this background image -> https://i.imgur.com/czmmmMK.jpg unfortunately there is no option, this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
5. Sorry, our theme do not have this option, maybe this can be achieve with some plugins, unfortunately I do no know one to recommend, sorry!
6. Please note that out theme do not have any services for this, these are from WordPress, for more details you can check this article about How to Send A Custom Welcome Email to New Users in WordPress.
7. In order to edit the category page with tagDiv Composer you need to do it like this -> https://i.imgur.com/1SZ5cGj.png or you can edit the header template from here -> https://i.imgur.com/upZ2dH3.png and edit the logo after your needs.
If there is anything else, just let me know!
Hope this will help you!
Thank you!
Hi,
For me, the images are loading normal -> https://i.imgur.com/XSAIjMU.jpg
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think that this is an extra parameter add by some plugin, if you want you can check our demos and you’ll see that this parameter is not added in sharing -> https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
If you want you can make a test, deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
