- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check our video documentation for how to set a logo -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.youtube.com/user/tagdiv
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
It could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!
Let me know the results!
Thank you!
Hello,
we have issues with the footer in custom post template.
We configure a footer template in cloud templates section and set up in theme options. That footer is shown in all sections of site but not in our custom post template. We have added footer.php in child theme and the footer is broken.
Any help?
Thanks
Hello,
How it is possible to modify the thumbnails (td_218x150, td_324x400..etc) cropping function to “array( ‘center’, ‘top’ )”
I use Newspaper-child theme.
Thanks & Regards!
Hi there. Thanks for your answer.
I deactivate all the plugins but the tagdiv ones, as you said.
I don’t use a child theme nor a plugin cache (because I had compatibility issue with Newspaper theme by the way, even with the plugin you give the advice for).
When I try again, still the same issue.
But when I try to modify a footer, it lets me change header things without error.
But I can’t access directly the header. Very strange. With this, I bypassed the problem but I can’t use a new template for the header for example. As it is a feature of the theme, I’d love to fix this issue. Thanks again.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Also for the images please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
If the view count is not working, please check if you are using some cache plugins to have this option enable in them panel -> https://i.imgur.com/LiW2Kde.png if there is still a problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
Please check our Newsletter documentation from here -> https://forum.tagdiv.com/the-newsletter-plugin/ hope this will help you!
This can be set using tagDiv Composer on pages and cloud templates. -> https://i.imgur.com/JcLrUP7.png
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Did you follow our guide for child theme and there still was a problem ?
Make sure that you have the Newspaper theme install and activate fist like this -> https://i.imgur.com/wkjuBew.png after that copy the child from theme package -> https://i.imgur.com/7khPbF8.png in you WordPress install -> https://i.imgur.com/B416MAT.png after that activate the child from here -> https://i.imgur.com/4KhjCqo.png also make sure that you are still having the Newspaper theme on your WordPress, without it the child will not work.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have tried adding your sample child theme via FTP to wp-content/themes/. Afterward, WordPress gives me an error saying I need to add a parent theme when I go to Appearances > Themes. Is there another way to create/add the theme?
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know the results!
Thank you !
Hi,
For me this is working correctly -> https://i.imgur.com/4GkiT1h.png please try with English language -> https://i.imgur.com/0GRtZyv.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/ clear all cache and deactivate the cache plugins, after that check again.
How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/
Hope this will help you!
Let me know the results!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Why not using our child theme from the theme package? please set the child as in our documentation and this should work without problems -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Le me know the results!
Thank you!
