- NewsmagChild theme support
- NewsmagWhat’s included in Newsmag theme package
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If it is still is a problem please, let me know.
Thank you!
Hi,
Please check if you use the last version of WordPress 5.6 with the last theme version Newspaper 10.3.9.1, also make sure that the theme update was done correctly =>https://forum.tagdiv.com/how-to-update-the-theme-2/ (delete the files of the theme, not override).
Is possible to be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this, as an object cache on the host.
If you use a plugin like Wordfence please set it in learning mode.
Also, check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hi gkprokay, first please make sure that you do not have a plugin conflict, please disable all plugins except tagDiv plugins and if you are using a child theme, set the main theme and see if the problem persist.
Let me know the results!
Hi
Please make a test and try only with main theme (without child theme) and tagDiv plugins and see if the changes will apply. If the problem is still there, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access to investigate this problem. Also include the link of this topic in email.
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.3.9.1 (if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hi, i’ve deactivated the “SHOW SIGN IN / JOIN” option in my theme panel, removed all “Header login” elements from my cloud templates with TD Composer, but the modal code still shows up in my frontend and i can still use it to login, register and request a new password.
This modal is really unsafe as it has no captcha nor any other check.
In 2021 it is optimistic at the very least.
How can i prevent the modal’s code from showing up in my source code and in comments?
I can’t find any template to overwrite in my child theme to remove it .
If anyone’s interested, i’ve at least disabled the unsafe ajax calls, adding this code to my child theme’s functions.php :
add_action('wp_ajax_nopriv_td_mod_login','my_theme_disable_ajax', 0);
add_action('wp_ajax_td_mod_login', 'my_theme_disable_ajax', 0);
add_action('wp_ajax_nopriv_td_mod_register', 'my_theme_disable_ajax', 0);
add_action('wp_ajax_td_mod_register', 'my_theme_disable_ajax', 0);
add_action('wp_ajax_nopriv_td_mod_remember_pass', 'my_theme_disable_ajax', 0);
add_action('wp_ajax_td_mod_remember_pass', 'my_theme_disable_ajax', 0);
function my_theme_disable_ajax(){
die(json_encode(array('login', 0, __td('Ooops... Error 404', TD_THEME_NAME))));
}
Thanks
Hello @oondeo!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
The child theme doesn’t work for the mobile theme and unfortunately, I don’t know another method. Maybe this can be done by a developer as custom work.
We are sorry for the inconvenience!
Thank you for your understanding!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hy,
How can I change the background color of the content area properly,
I can achieve this with custom css with something like:
.td-pb-row, .td-pb-border-top, .page-template-page-title-sidebar-php .td-page-content>.wpb_row:first-child, .td-post-sharing, .td-post-content, .td-post-next-prev, .author-box-wrap, .td-comments-title-wrap, .comment-list, .comment-respond, .td-post-template-5 header, .td-container, .wpb_content_element, .wpb_column, .wpb_row, .white-menu .td-header-container .td-header-main-menu, .td-post-template-1 .td-post-content, .td-post-template-4 .td-post-sharing-top, .td-header-style-6 .td-header-header .td-make-full, #disqus_thread, .page-template-page-pagebuilder-title-php .td-page-content>.wpb_row:first-child, .td-footer-container::before
{
border-color: #d1e1f5!important;
background-color: #d1e1f5!important;
}
But how do I configure this properly via the Settings of Newsmag-Theme. I could not figure this out with the help of your documentation.
Thank you for your work and help!
Hello !
Please make sure that your update has been done according to our procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Hello,
Usually, can be from firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hello,
I checked your website and it seems to be the last posts => https://www.screencast.com/t/3d0dzRmwpyQW or where do you say they don’t appear?
Also, start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
I think of that solution Anamaria but in the next update, the code will be erased. Is there another solution? Maybe a mobile hook so i can put the code in the child theme?
Thanks, Katerina
Hi Anamaria,
Thanks for the reply. I tried: https://imgur.com/a/Swg2EoE
Also, sometimes this issue can be caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
What do you mean by this…? Do I have to deactivate and stop using cache plugins that could help improve the speed/performance of site…?
Cache plugins I’m using: Redis. WP Super Cache. CloudFlare. Autoptimize.
Please advise. My site: https://www.emakayah.com/
Best,
Adi
Hello!
Yes, these are the latest versions: https://i.imgur.com/i56RU3f.png
You can test it with that plugin, but please note we can not provide support for untested plugins.
Also, start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
For this wasn’t necessary to use a child theme, usually the AdSense code need to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq
Also, our theme already has set the general code for Adsense.
Thank you!
Hello!
1. This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
2. Your child theme needs to contain in the style.css file the following code:
/*!
Theme Name: Newspaper Child theme
Theme URI: http://themeforest.net/user/tagDiv/portfolio
Description: Child theme made by tagDiv
Author: tagDiv
Author URI: http://themeforest.net/user/tagDiv/portfolio
Template: Newspaper
Version: 9.0c
*/
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please check if you have this option enable from Single Post Author and in tab General => https://www.screencast.com/t/2LqJDjUNnY
Also, sometimes this issue can be caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, make sure you have the Newsletter plugin installed and active.
Let us know about your results!
Thank you!
Problem 1:
I developed my homepage in my local environment like the following image:
But when I deploy my database on the server, the homepage looks like this:
Problem 2:
After debugging for multiple hours, I’ve found that my child theme is broken. I’ve developed the child theme properly & it is working fine in my local environment. But after deploying on the server it is showing the following message:
How to solve those problems?
My Site URL: https://regfollower.kazsystems.com/
Hello,
Please check if you have set on the row the sticky option => https://prnt.sc/10iv7ja
Also, this issue can be caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Normally it should reflect the changes on your website if you set this option.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can try and remove and re-install the tagDiv Composer plugin.
Let us know the results!
Thank you!
