Hello!
This may be caused by a plugin or unused files.
You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you for your understanding!
Hello!
You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello again,
I don’t know if you are reading what im writing but I’m going to write again. I’ve done that and it does not work! Your theme does not read changes in header.php in the child theme directory.
Thanks
Hello,
The parameter “wp_body_open” can be found in free WordPress Themes.
The file /wp-content/themes/Newspaper/header.php is used when the tagDiv plugins are disabled, then Newspaper theme will be similar like a free WordPress theme.
If you want you can add the code https://pastebin.com/FzCkLbQh in the header file set in the child theme under <body> element => https://i.imgur.com/7qha3Pk.png
Thank you!
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/ (point 2)
Let me know about your results!
Thank you!
Hello !
We have tested this on our side and everything seems to be working fine. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please make sure that your update procedure has been fully completed properly and that there is no plugin conflict. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
It is written in this documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also, check this screenshot: https://www.screencast.com/t/cMBNcL96t ; In this screenshot you can see the left side (root theme folder) where you will find these files and you need to paste in the child theme folder.
Please try to do this and let me know about your results!
Thank you!
Hi Bettina,
thanks for the fast reply. Well, I just put it into the “custom css” section of the newspaper theme panel.
First, the code editor there throws an error and marks the ” p” (with the empty space) in red. If I just save it and load a page, not dropcaps do appear.
See here (copied CSS is in place):
https://www.childhood-business.de/2021/01/19/petrol-mit-neuer-linie-custom-charged/
Hello,
Tried this, does not work.
If you want to override the header from ” “/wp-content/plugins/td-standard-pack/Newspaper/header.php” you need to copy the header.php file from there and set it in child theme.
I want to add this action: “wp_body_open”, you have it in the main header.php on the theme, but not in the th-standard-pack
Hello,
If you want to override the header from ” “/wp-content/plugins/td-standard-pack/Newspaper/header.php” you need to copy the header.php file from there and set it in child theme
Also, what do you want to edit to the header file? maybe it can be done with Cloud Header.
Thank you!
Hello!
1. When you edit the page with TagDiv Composer, please write your full link in the “Social icons” element. After that it should be working.
2. You can not modify Mobile Theme plugin to show the same you created your desktop version because the plugin has its own template. But you can improve your pagespeed, check this article: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts
3. Check about a plugin conflict. Deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope that helps you!
Regarding to Mobile Theme plugin, I explained you above why you can not modify it, also, for more information, check our documentation from here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Thanks for your answer. I am using a childtheme but I can’t find a single_template.php as suggested on: https://forum.tagdiv.com/adding-multiple-authors-articles/
Hope you can help.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello @dessy1991!
First, you need to look for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, check these links documentation: https://forum.tagdiv.com/enabledisable-comments/ ; https://wordpress.com/support/comments/
Hope that helps you!
Thank you!
Hello!
For this you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hello !
After setting up the Child theme in the first step simply create the folder and add your files into it as shown.
/Newspaper is (td-standard-pack/Newspaper) it is the same folder only written shorter.
Thank you !
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Usually, when the right click doesn’t appear you will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
For removing the row you can select the element and with drag & drop place into the deleting red zone from the bottom right of the page.
Hope this helps you!
Thank you!
Hello!
Please try to duplicate by copy-paste the element or CTRL + D.
Also, please try to solve this issue by deactivating ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again because it could be a plugin conflict.
Let me know about your results!
Thank you!
Hello!
For this you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Hope that helps you!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
