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Sorry, missed this one. we were on PHP version is 8.0.3, we tried to go back to PHP 7.4 and 7.3 and still the issue was there.
We just came to PHP version 8.2.13 and then tried to turn on the TagDiv Cloud Library plugin.
Site went down, resources went to 100%. Found these errors in log file:
AH01067: Failed to read FastCGI header, referer: https://www.gadgetbridge.com/wp-admin/admin.php?page=td_theme_plugins
(104)Connection reset by peer: AH01075: Error dispatching request to : , referer: https://www.gadgetbridge.com/wp-admin/admin.php?page=td_theme_plugins
Hi,
The Posts Loop automatically filters the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).
Thank you!
Hello,
Please make sure that you have installed the tagdiv plugins, like composer, cloud, and standard pack.
Thank you!
Issue: I am having an issue with content changes in cloud template elements blocks, they are not updating when edited.
Some of my cloud templates are not updating the element assigned content after editing they remain stuck displaying the old content or no content. The same cloud template will work fine with some categories but not others.
I have tried uninstalling, deleting , and reinstalling the tag div composer, but the issue persists.
Here are screenshots:
In this screenshot not content is being displayed but you can see it is defined in the text with title element.
https://1drv.ms/i/s!AjIh8z7bMhvnhbRceHMEaGWDjnGO9A?e=UJ8qNO
In this screenshot it displays the old image and not the one defined inthe Category Background Image element.
https://1drv.ms/i/s!AjIh8z7bMhvnhbReGwPfO7W3cOdXsQ?e=ohEWGT
In this screenshot it displays no image and event though one is clearly defined inthe Category Background Image element.
https://1drv.ms/i/s!AjIh8z7bMhvnhbRgGRETO5tI3xsr5A?e=6nY6qf
In this screenshot a duplicate cloud template works fine for a differente category.
https://1drv.ms/i/s!AjIh8z7bMhvnhbRfHJMaUtYlkaY_mw?e=jG5eaf
In this screenshot it displays a image event though no image has been defined for the Category background element.
https://1drv.ms/i/s!AjIh8z7bMhvnhbRdn2B13ftG-oG5CQ?e=U68qNz
Please advise how to resolve this issue as it would seem to be a bug in the Tag Div software.
Thank you,
We tried rolling back to version 12.5.1 as well and same problem.
Further investigation we found this error in the log as soon as we turn on the TagDiv Coud Library plugin:
AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Class “td_resources_load” not found in /var/www/vhosts/gadgetbridge.com/httpdocs/wp-content/plugins/td-cloud-library/includes/tdb_functions.php:222\nStack trace:\n#0 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/class-wp-hook.php(324): {closure}()\n#1 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#2 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#3 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-content/plugins/td-composer/td-composer.php(178): do_action()\n#4 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/class-wp-hook.php(324): tdc_plugin_init()\n#5 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#6 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#7 /var/www/vhosts/gadgetbridge.com/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_b…’
This error we got was when we rolled back the theme to 12.5.1
Hello Team Tagdiv,
Hope you have had a good holidays.
We are facing a problem since today.
We have the latest NewsPaper theme 12.6.2 on http://www.GadgetBridge.com and today morning when were editing the front page by clicking on edit with TD composer green button on top a problem has started to occur.
We wanted to add a link in the footer menu.
However as soon as we clicked save. Every resource in our (RAM, DISK iO and CPU) dedicated server went to 100%. We have lot of RAM and CPU cores, yet this happened. The site would just not open or respond because of that.
Upon looking the error logs we found this error – AH01067: Failed to read FastCGI header, referer: https://www.gadgetbridge.com/
Upon searching, found out it has to do with a plugin problem.
So, we carefully 1 by 1 from the server end renamed each plugin to deactivate.
As soon as we deactivated the tagDiv Cloud Library plugin, this website came back.
We rebooted the server and all resources went back to normal below 20%.
We thought it could be a plugin mismatch, so –
1) We deactivated all plugins and then just activated TagDiv ones like mobile, composer and all resources were fine. As soon as we activated tagDiv Cloud Library, the website went down again and resources went to 100%. We deactivated and rebooted, the website came back.
2) We have tried uninstalling and reinstalling tagDiv Cloud Library, that does not work. (all other plugins were deactivated)
3) We have tried going back to Newspaper 12.6.1 and activated that tagDiv Cloud Library plugin again same problem. (all other plugins were deactivated).
4) We have deactivated the tagDiv Cloud Library, and reactivated all others so some part of the website is working, however because tagDiv Cloud Library is not active, menu and other systems are not working and there is a naked code on every desktop page in header and footer.
We cannot figure out what the issue is and how to make it work.
Please help, how to solve this problem.
Best Regards
SP
Hi @ncalex,
I think I figured it out.
wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_search.php
Change aria-label=”Search” to aria-label=”Job Search”
Hello @jubau!
You can use a caching plugin. But please make a test and check if there is a conflict because of the caching plugin. Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello ,
i am using cloudflare, and lightspeed
so if i understand, i cant use a cache plugin ?
Sorry but I don’t understand you, what do you mean to use a version of the template?
I didn’t set any mega menu there.
You asked me to import the cali footer from cloud library and I did, then it shows an error.
So can you please clarify what I have to do?
Hello!
Try to use our cloud shop templates.
Thank you!
Hi,
I checked the website https://wealthside.de/ and you are using a cloud template, so you can edit the cloud templates and select the author element and use the right click to remove it also on blocks there is an option to display/remove the author using the composer – https://i.imgur.com/VzPS52s.png
Thank you!
Hi Anamaria,
I did numerous tests and couldn’t solve it definitively, the problem always comes back.
I have Super Cache active with cloudflare, ngnix cache plesk, I didn’t have this problem before the last updates.
I’ll try to downgrade the version of the super cache plugin and see if it works, but one thing is for sure, there were updates with the latest version of wordpress and even on your part in the mobile plugin, and something may be wrong and forcing this.
Thank you,
Hi,
Please disable the tagdiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello @Frydenborg !
If you use cloud templates, then you can copy-paste the code of the template (edit it with Gutenberg) into the second site in a blank template.
Check out this guide for the theme panel settings as well: https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello @vallartamirror !
Please make sure you set the cloud templates for every page by clicking on the cloud template you want from that list of templates. If you used default templates for your page, then you should choose the cloud template manually. It is not enough to set a cloud template globally.
Thank you!
Hi,
I understand, that is related to the fact that there should be some results but are not making part from the custom post type for results, maybe you can set the default search – https://i.imgur.com/VtTMKVA.png and this should resolve the results. I think the problem is related to cloud template, this is a custom post type too.
Thank you for your understanding!
Hello,
Unfortunately, there is no option because the amp works with mobile theme and has a different structure.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hi,
Yes, you can try to use the option from the theme panel. But depends; if you have cloud templates, it is possible not to change them, only with tagdiv composer.
Thank you!
Hi,
You can import the cali footer from cloud library -> https://i.imgur.com/m7yFcLm.png
There is set the layout in four columns https://i.imgur.com/8r41Q9d.png You can set the width as you said.
Thank you!
Hello,
Firstly, I read some very positive feedback about the Newspaper theme and decided to acquire it.
We installed a new WordPress instance, migrated 4,000 posts to it on a VPN server with 32GB RAM and 8 cores, but we haven’t opened it to the public yet.
We also installed the wp-rocket plugin and set up Cloudflare.
My team, consisting of 6 people, is testing simultaneous navigation on the demo reels, which includes the mega menu in homepage. However, we noticed in our SSH terminal that HTOP is indicating 100% CPU usage.
We made some adjustments, such as caching some blocks, but the CPU usage remains too high. I’ve noticed that some major portals using the Newspaper theme are also experiencing this issue.
Is there any solution to work around this while keeping the mega menu?
Do you have any tips for us, given that we have a large portal? When we open it to the public, the expected monthly traffic is one million accesses per month.
To change typography for page title and page content (paragraph text, H1, H2, H3, etc.) without cloud template, should I set it in theme panel?
Hi, I added recent posts tagdiv bloc in Sidebar Widgets https://prnt.sc/PPXPjFPFYG2A
and it shows like that with SQUARED IMAGEs https://prnt.sc/gI8ibIDwwZl1
but I would it like in cloud template with CIRCLE IMAGE and NOT SQUARED IMAGE: https://prnt.sc/2KU9mwyXjJyo
How can I do that?
Hi,
Yes, you need to install another template and overwrite it if you really want to have the template in the cloud templates-> homepage or page template; if you don’t want to have them there, then you can create a new page and after edit it with tagdiv Composer. -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!
Hello,
The problem is caused by the fact that you have a standard template for the category and not a cloud template. If you already have a category template, please set it globally to apply to all categories-> https://forum.tagdiv.com/cloud-library-category-templates/.
Thank you!
