- TutorialstagDiv Social Counter Tutorial
Actually, my issue is related to the “time ago” date format that you said was working for you, that doesn’t work for me even after I uninstalled all the plugins except tagdiv ones(cloud library, composer, mobile theme). And, I don’t use mobile theme for mobile devices, I only use it for AMP. To display my content on mobile, I just use the reponsive version(common).
Good morning,
as reported in the title of the object I have problems displaying the menu of this template that does not even appear in the cloud. Once the complete template is installed, this: https://demo.tagdiv.com/newspaper_momentum_pro/
The template is loaded correctly except the header. I also tried looking for it in the cloud but the header is not present. I would like to understand what is happening with this new template.
Thank you
Since updating to Newspaper 12.4, I update all the plugins and WordPress etc, however, sporadically my site loads with the header error code, and when I check the tagDiv Cloud Library plugin is deactivated. What is making it deactivate, this has happened many times, and I just reactivate the plugin, and then it works fine, but then the same thing happens a few days later. So I want to know how to resolve it thanks.
Please help as to why it’s happening.
This is a new issue.
Thanks, Tanya
Hi Bettina,
thank you for your reply. I don’t want to assign a Single Template (which is in the WordPress Templates section in Cloud Templates) to a page. I want to add a template in Page Templates (which is under the Page Templates section in Cloud Templates), modify it and assign it to the pages of my website (not posts). How can I do that?
I hope this makes more sense.
Looking forward to hearing from you,
Best
That is weird. I disabled all the plugins using Health Check plugin and only left Cloud Library, Composer, and Mobile Theme enabled. Tested again, but nothing changed. I currently don’t need to display the “time ago” option on single posts and for modules I am using flex builder(it works for this(curious!)). So the issue doesn’t really bother me much. But I don’t know why it doesn’t work for me.
Can it be due to some server misconfiguration on the backend? Like some missing apache module, php extension, etc?
Hello @amit-2. I am getting some serious help from your tutorial. I am running newspaper theme on my site.
I am using WPRocket, Cloudflare.
I am facing LCP issues in GooglePageSpeedInsight:mobile with my site.
Here is one of my link: https://bit.ly/41XJMKM
Here is the pagespeed result: https://imgur.com/K6sdDXx
Do you have any suggestion to improve the LCP?
Hi,
Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
Thank you!
Hi team,
Can you tell us what is going wrong on this page?
https://cloudzeeland.nl/2023/05/21/repair-cafe-zierikzee-poortambacht/
We try to edit a posting page that has an extra block at the bottom displayed and get this error:
https://imgur.com/wMN9S9j
Thanks.
Hi!
The search problem is solved. The posts appear properly now.
BUT! The search form + text is still a problem. I highlighted the problem here: https://imgur.com/a/ssVkvtA
It’s only on mobile. Checked it on 3 different mobiles and it’s visible on all three. I’m using Video News Pro.
“If you_re not happy with the results, please do another search”. I want to change or delete this text + the search form. Is it possible? I tried to delete it in both the theme panel and cloud editor. No results so far.
Thanks again!
Hi I don’t use cache plugin I use only Autoptimize Plugin. I have clear cache but Search form are not ok.
What’is plugin tagDiv ones ? I don’t have this … Only
tagDiv Cloud Library, tagDiv Composer, tagDiv Standard Pack, tagDiv Social Counter activate.
Thanks
Hello Christian!
Edit the single cloud template with the TagDiv Composer, and add the element called Custom Field. Fill the settings and it will work.
Thank you!
Hi, thanks for the quick reply!
Translation is not the issue. If tagdiv mobile is turned on and you search for anything on your site on mobile, a search form + text appear that cannot be accessed/edited anywhere in the theme panel or cloud template editor. In the last hour or two, I tried the code itself, but no luck. I’m talking about this: https://imgur.com/a/ssVkvtA
Is there any chance that form was left there by mistake after an update? Because it’s not there on desktop.
Unfortunately, search exclude did not work. BUT! It is solved now. If anyone has a similar problem, the first thing that seems to work is Ajax Search Lite by replacing the themes search forms.
Hello Mike,
The options from the Theme Panel are for the standard template, but you have a Pro Prebuilt website and this uses cloud templates, which can be edited with tagDiv Composer ->https://www.screencast.com/t/UeBGkaYuundl, go to the footer and select the element you want to edit => https://www.screencast.com/t/3vhZ5v4k and change the description.
The same steps are for all templates -> https://forum.tagdiv.com/footer-templates/
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, this is a video on how to change the logo -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
The theme accent color it only applies to certain elements, for example, to back to top button.You can copy and paste the style from one block to another.
You can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png
Thank you!
Hello,
Usually every time a new prebuilt site template is launched, we can import single templates from it (for pages / posts / footer, etc). The Liberty Case Single Post template doesn’t seem to show up in Cloud Templates. it. Is there a way to import the single post template only?
PS: I see an option to install the demo site, but I don’t want that.
Hi,
The time format can be changed when you select the custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH.
Also, the theme has the elements Single Post Date and Single Post Modified Date. To add it in the Single Post Template https://forum.tagdiv.com/single-post-shortcodes/
You need to add the Single Featured Image, or import a Single Pist template -> https://cloud.tagdiv.com/#/load/Single
Thank you!
Hello @africanresearcher !
It means that you use a default template and not a cloud one.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Check TD Cloud Library plugin. After I updated to 12.4 it showed as latest version, but it wasn’t. Try to force it to update.
Hi,
Please provide a video with your steps when you import a cloud template.
Thank you!
This morning I’ve updated one of my sites to 12.4. After the update, header and some page elements were gone (that is, showing TD Composer shortcodes), others were fine. The Cloud Templates menu item was nowhere to be seen. I wanted to try resaving the header for example, but couldn’t find it anymore.
What happened was this: TD Composer updated itself right after the theme update, as usual. But TD Cloud Library did not, and it was showing as up-to-date. On the next update run, I specifically forced it to update. Now all is well.
If you’re having problems after updating to 12.4, check to see if tagDiv Cloud Library is up-to-date. Try forcing it to update.
Hi lactufr,
There is a misunderstanding.
The Newsmag theme does not have the tagDiv Cloud Library. The Newsmag theme is a simple theme that uses the tagDiv Composer for pages only. And all the templates can be edited only with the theme panel settings.
Now about the footer section. The correct footer template that you have is a pre-build footer and it is made in code. The Newsmag footer templates can be founded in the theme panel – https://i.imgur.com/OB9YWFe.png and each style has a different icon. The style footer that does not have empty columns has the elements pre-set in the code of that footer style. Therefore, if you like style 1 but you want to change the settings in column 2 and try just using style 2 and from Appearance > Widget section set in footers 2 and 3 the elements you’ll like to have.
I hope this will help you!
I would add that I have read the documentation carefully.
Some say to install “cloud library”
Is that right?
If so, where is the plugin?

In the videos, the plugin is already installed, we do not see the installation process.
There is a search form that I can’t modify anywhere. I searched for it in the cloud template editor and the mobile theme settings in the theme panel. It’s nowhere but still appears only on mobile & the results come based on that form. Even the text is odd: “If you_re not happy with the results, please do another search”. I removed like 4 similar texts from various search forms but I can’t find this specific text either. This text doesn’t exist in any panel or editor. Disabling the tagdiv mobile is not an option because from that point 99.9% of the site needs to be revamped to fix everything else.
You can check the bug here, only appears on mobile devices: https://bigfreakingaming(dot)com/?s=a
Pages should not be there either because they are excluded everywhere, yet that new search form + text appear + the pages too with it. Is there a workaround to fix this?
Thank you in advance!
my problem is in the “cloud templates” page, there not apear anything, the only msg of all the itens is: “No cloud templates. Please import one or more templates from Cloud Library.”. whatevet I tey install news templates or actually I have 8 header installed. but its not apear in the cloud template to set.
My server representative who investigated the issue sent me this statement: “Thank you for waiting. As I checked, the issue on your website should be caused by the “tagDiv Composer” and the “tagDiv Cloud Library.” They should be working incorrectly. The ways to resolve the issue are:
-reinstall these two tagDiv plugins
-add an additional tagDiv plugin (if available)
-contact the plugin support”
Which in my case is the last option!
[tds_menu_login inline=”yes” guest_tdicon=”td-icon-profile” toggle_txt=”My account” logout_tdicon=”td-icon-log-out” menu_gh_txt=”Get into your account.” tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjAiLCJkaXNwbGF5IjoiIn19″ f_uh_font_family=”653″ f_links_font_family=”653″ f_uf_font_family=”653″ f_uh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_links_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uf_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_uh_font_weight=”500″ f_links_font_weight=”500″ f_uf_font_weight=”500″ f_toggle_font_family=”653″ f_toggle_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_toggle_font_weight=”500″ ia_space=”8″ menu_offset_top=”15″ show_version=”” f_gh_font_family=”653″ f_btn1_font_family=”653″ f_btn2_font_family=”653″ f_gh_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn1_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_btn2_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_gh_font_weight=”500″ f_btn1_font_weight=”500″ f_btn2_font_weight=”500″ menu_gc_btn1_bg_color=”#ec3535″ menu_gc_btn1_bg_color_h=”#000000″ menu_gc_btn2_color=”#000000″ menu_gc_btn2_color_h=”#ec3535″ menu_gc_btn1_radius=”4″ menu_ul_link_color=”#000000″ menu_ul_link_color_h=”#ec3535″ menu_uf_txt_color=”#000000″ menu_uf_txt_color_h=”#ec3535″ show_menu=”yes”]
That is the message that openly appear at the home screen near the “subscribe” button which is not supposed to be there!
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This reply was modified 3 years by
pol_rubio.
Hi,
We are using the Newspaper theme with the tagDiv Cloud library. Today we have noticed some issues with visitors’ frontend view not for the logged-in users. The AJAX search shows results but without background and image. How did this happen? How to solve this issue?
PFA:- https://imgur.com/a/m9fHXef
Please check and let us know your feedback.
Thank you