I bought this lovely template and for the most part, I simply love it for my project!
However, I did not realize that I would be spending an entire weekend trying to get the mobile cloud templates to work well on my device– I strongly hate this about it and none of the instructions provided is addressing this issue, bug, or whatever it is! It also seems like many users are in my shoe therefore I need very clear instructions on how to fix these.
Here’s the Problem
Our desktop page is perfect, but our Mobile page often shows the NEWSPAPER default template.
How are we setup?
I have followed instructions from the documentation and created Mobile pages for the project. Initially we could see the correct mobile page on home page, but when we navigate to Categories page, it displays the NEWSPAPER default templates.
I have now created a Mobile Cloud Templates for every Template Settings and Categories with the hope it stabilizes. However, now the homepage is displaying the NEWSPAPER default templates. I keep going back and forth with this and it simply is not STABLE.
I CANNOT IMAGINE PUTTING THIS IN PRODUCTION ENVIRONMENT
I need step-by-step instructions (not theoretical) on how to fix this issue. If it is a bug, let me know this so I can look for another template to use in the meantime rather that waste my time on this.
This is strange
When I stage my site using a something different that is not www such as
staging.mysite.com I dont have the issue
I have some kind of www rewrite issue in my code or my database. Its not in my DNS, cloudflare or DNS settings
Hello
I have a problem I have been trying to work out for ever 1 week
In my site you will see I have a blue menu bar. This is works fine. No issue. But please take note of my menu and you will see some have drop down items marked with the down arrow.
Now with these items in the menu bar with the down arrows. If I turn on cloudflare automatic platform optimisation or try to cache cc and js you can no longer click on these. The drop down wont work. BUT. This is the very strange part. They will work on ALL other pages of the site. Just wont work on the front page only
What is this?
We would like to see if the Co-Author Plus plugin is working with cloud templates. We are using the Newspaper v11.5.1 theme and using your themes cloud templates. Is there any way to get this plugin to work with your cloud templates?
I want to import Pre-designed Templates but The cloud library isn’t working . It is always showing ‘Loading templates’.My website is new.So,I don’t have any extra plugins.My system status requirements is okay ..Please help me to solve this problem.
Website:
https://rockdalewoman.com/
My system status
Theme version 11.5.1
Theme database version 11.5.1
HTTP channel test wordpress
Installed demo Gossip PRO – demo ID: gossip_pro | install type: full
Server software LiteSpeed
PHP Version 7.4.30
post_max_size 1024M
max_execution_time 1500
max_input_vars 2000
SUHOSIN installed false
PHP extensions mbstring available
GD library available
WP version 6.0
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No detected
I understand. In this can I beleve that you have installed a demo that has set background color on cloud template and pages.
Can you please let me know the pre-build website (demo) you have installed?
In this way I can check it and let you know how to make the changes.
Thanks
Hi,
When you try to edit the header element you have the page open in tagDiv Composer, but since that is a standard header can not be change with the theme builder, what you need to do is to add a cloud header. You can do this using our guide from here -> https://forum.tagdiv.com/header-manager/
I hope this will help you!
Hello,
You need to set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8
Please try to set the code in the Ad box in the tab for Custom code and see if the problem persists.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it
Thank you!
Hi there
When I select a block from the cloud library, and click “IMPORT SECTION” – the box doesn’t disappear, hiding the “Are you sure you want to import this template” box.
I am not a tech person and thought this theme would be drag and drop but it seems tougher.
I applied the theme and on header I have this ugly menu block which I am unable to remove. I try to edit it and it says, “this type of header is not editable with tagdiv composer, please use cloud header template”
Now i wanna do just that, but i cant seem to find an option to remove this from my homepage.
Website Link – secondlastsupper.com
Hi. I am unable to change Page’s content color (For Post, I somehow did via Cloud Templates). I tried changing it through theme panel but it didn’t work. I want my entire site in black (background) and white (font color). Kindly guide.
Thanks,
Team Sanjeev
The “tagDiv Cloud Library” doesn´t work. It is always showing “Loading templates…”.
I am using Version: 11.5.1
Hi,
What you can do is to use a plugin for migrate.
Another solution is to copy past the theme panel settings using the import export method -> https://forum.tagdiv.com/import-export-theme-settings/ and the pages and cloud template (you can copy manual from the staging on other website, this solution is usably used when you do not have many changes).
In case that you have major updates/edits on the staging, then the best solution will be to use a plugin to migrate the site. (there is also a manual method to migrate the website, you need to install the theme files on the new website and copy the database from staging).
Here is an article that can help you -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
Thank you!
Hello shubhamsharma7979,
The last time when we check the CDN settings, those from our guide https://forum.tagdiv.com/cloudflare-cdn/ were working with the tagDiv CSS Analyzer.
Hi nockeeee, in case that one of those settings has been the case of the problem you had, please let us know too, so we can check it out.
Thank you!
Hello,
I’m afraid I didn’t understand exactly what you need. Do you want pages similar with the categories, but to also display posts for other categories? or the problem is only with the menu, where you want to access the category, but you can do it only by setting the category on menu and not using a page?
If is the first one then I see 2 possibilities.
1. Use cloud categories templates for your categories, those can be edited with tagDiv Composer and you can set blocks or edit the existent block to display certain categories or posts. In this way you’ll also display posts from current category but you can also have sections with different posts from other categories.
2. You need to create pages and set in theme blocks that are filtered after the posts you want to display (something like a homepage).
Thank you!
Hey. I have the same problem today. I am after installing the latest version of the template. When entering Cloud Library, it also cannot import things (header, authors; posts, footer and others)
can u please tell me which cloudflare setting you disabled for soluition
i am facing same problem
Hi,
I bought the template in 2019 and it hasn’t been updated since then. After the update, unfortunately, I had to restore the site’s backup. I am forced to test the template on a local server – here I do not know if I can activate Newspaper on another server for the second time? Nothing will be damaged on the current active site?
In the new version there is something like “Cloud Library” and it does not work without activating the template. I can’t test and modify the template like I used to.
Additionally, pagebuilder doesn’t work after updating – shortcode is displayed like:
[td_block_big_grid_3 td_grid_style = ”td-grid-style-6 ″ category_id =” 2 ″]
[td_block_4 custom_title = "NEWS" limit = "20 ″ td_ajax_filter_type =" td_category_ids_filter "td_ajax_filter_ids =" 7, 12, 8, 26, 494 ″ td_filter_default_txt = "Ajax" = "ALL"] “load_pagination”
Does it work on the current version?
Hello,
I’ve read every thread about this topic but there is no answer that solves my issue.
My site is very well optimized, it fully loads in 2.2 seconds: https://imgur.com/lobFPdt
As soon as I add the 5 most popular posts, the site is ruined completely: https://imgur.com/lUIgn9b
The settings are OK, I’ve selected “last 24 hours” as suggested in another thread: https://imgur.com/MVDpfXL
As soon as I get rid of that single module of popular news, the site ranks perfect again.
The site gets just 30 or 40 news a day, so it shouldn’t be a query that consumes that amount of resources. We use a dedicated server and Cloudflare and no, it’s not a resources issue.
How can I solve this?
Thanks
For those who encounter this bug despite of a well configured theme and server, you can circumvent it by increasing the timeout of the get_all request sent by your server to the cloud API.
It does the trick for me to increase it from 12 seconds to 90 seconds. It seems that my hosting provider’s servers maybe busy some times and need more time to get responses from the API.
To increase this timeout, edit those files :
//file path 'www/wp-content/plugins/td-cloud-library/tdb_ajax.php'
//line 557
$api_response = wp_remote_post($api_url . '/' . $cloud_end_point, array (
'method' => 'POST',
'body' => $cloud_post,
'timeout' => 12 //INCREASE THIS
));
// file path 'www/wp-content/td-composer/tdb_ajax.php'
//line 210
$api_response = wp_remote_post($api_url . '/' . $cloud_end_point, array (
'method' => 'POST',
'body' => $cloud_post,
'timeout' => 12 //INCREASE THIS
));
For me, 90s is enough to make it works properly, even when my hosting provider’s connectivity is overloaded.
hello.
I am Japanese.
I have a question about tag composer and mobile theme.
I ran the following process.
Install one theme from the cloud template.
↓
Then modify the content and save.
↓
Change template name
↓
Add a mobile template to that template.
↓
Select a mobile template from the pull-down.
Modify and save mobile content.
* However, it is not reflected even if you check it on your smartphone.
But the original cloud template.
If you make corrections from here, the changes will be reflected normally (smartphone screen).
－－
Is it the cause of changing the template name?
I’m Facing this error and unable to edit the home page and align the post categorize
Hmmm… can’t reach this pageIt looks like the webpage at https://www.premiumnewz.com/wp-admin/post.php?post_id=2765&td_action=tdc&tdbTemplateType=page&prev_url=https%3A%2F%2Fwww.premiumnewz.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dtdb_cloud_templates might be having issues, or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
