Hello,
Please provide some screenshots with your settings to be able to help you efficiently.
If you referring you created a page => https://i.imgur.com/MOEjzpM.png, then you can’t edit with tagDiv Composer, because the page comes from another plugin.
If you want you can use a page from Cloud Library for products. https://cloud.tagdiv.com/#/load/Woo%20Shop%20Base
Thank you!
Hello!
We have this feature only on a cloud/PRO template.
Documentation here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you!
Hello Bettina,
Thank you so much! Exactly the solution that I was looking for!!!
It never clicked my mind that I need to change the style to ‘SM1’ because I never found what SM1 and SM2 are different in except the H3-H4 or font change.
The cloud library edit template screen does not has images or image placeholders so when I was working on editing template choosing SM1 or SM2 the only thing visible was just the font size changes hence I could never notice that there is image placement difference as well between SM1 and SM2.
Thanks again! Great Help!
Regards -Tushar
Hello!
Ok, that’s sound great.
I gave you an example to understand what I mean: for example you can not customize grid in the TagDiv Composer, only big grid, big grid full and big grid flex. I’m not talking about featured image. Also, only cloud templates/PRO can be edited with the TagDiv Composer.
Thank you!
Hello Mario!
I recommend you to use cloud templates and not the default ones because they are too old and not customizable at all.
Thank you!
Hello,
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Let me know the results!
Thank you!
I feel that is the problem too! I have noticed that after that same period of time 12-24hours my core web vitals begin to suffer too – so, it’s not just the infinite load that becomes a problem – other scripts stop working too. Do you use Cloudflare APO? I think theres so weird stuff happening where WP-Rocket is not clearing the Cloudflare cache properly…
I couldn’t, yet. I think the problem is the conflict of cache expiry time and cloudflare settings. Plus, It can be a “nounce” expiry problem as mentioned in some articles.
Hi Bettina,
I also have the same issue having followed all the instructions
https://golfquotes.co.uk/wp-content/uploads/2021/10/shadow.png
Is there a fix available, or do I also have to email you separately as above?
I’m using a cloud template header.
Many thanks
Neil
Hello,
Please make sure you have disabled the tagDiv Standard pack plugin, to have the settings from the Mobile theme, (from version 10.4, this plugin is no longer required because the new demos are using cloud templates).
Thank you!
Hello!
Yes, you need to add the code of the ads. Please note that for cloud/PRO templates, you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads code.
Thank you!
Hi – as far as I understand it, I have to be on a product page and choose the ‘Cloud’ button to find a template and import it. My problem is that when I click on the ‘Cloud’ button to choose a template, nothing happens. So I’m not sure how I can import a product template without being on a product page.
Hi There,
a plugin, that i am using required a standard WP function to be called after opening body tag:
wp_body_open();
We are using the Newspaper Theme in combination with tagDiv Cloud Templates. Do these templates remove this function? How do I add it?
I am switching from the mobile plugin to responsive. This because of high load times. So I moved the site behind Cloudflare.
The the problem was that mobile gets desktop and the other way around.
Now the next problem and the one I write about:
It is not possible to load the mobile menu. No matter what I do the desktop menu keeps showing in a mobile view port. No error message returns. See screenshot. ( the menu stay’s the same )
https://myrocknews.com/mobile-not-working.PNG
Please help. It is a live site what is cripple now..
Hi the problem is not with “tagDiv Cloud Library” plugin but with “tagDiv Composer” plugin as i wrote you in my ticket.
When tagDiv Composer plugin is enabled the yoast section “Aspect of research” is empty and I can’t reach any setting.
https://drive.google.com/file/d/1pXuc16GZ12txD7v5_ei6_vej1cgXJx_L/view?usp=sharing
If I disable the plugin Yoast setting are enabled but the site aptect is broken.
If i disable all the plugins except Yoast & tagDiv Composer nothing change
Hi,
My IP address is 78.97.252.231 from Romania.
If you wasn’t to set a different cloud template only for a specific category or posts from a category, then you can do it using the settings from the theme panel -> https://i.imgur.com/PAH1Inn.png from there you can set the cloud category template for that category and a single post template for posts that have that category.
I hope this will help you!
Thank you!
Hello,
Please import a product template from Cloud Library, go in Theme Panel -> Shop and assign the template => https://i.imgur.com/jiE3pUY.png after this you can import another product template if you want and edit it with tagDiv Composer.
Thank you!
Hi ritutiwa, usually the situation that you have (with fixed ads size) it happens when you are using a standard header from tagDiv Standard Pack. If you get a cloud header from tagDiv Cloud Library, then you’ll be able to adjust it after your needs and make it as bigger or smaller that you want using tagDiv Composer and ad box element -> https://i.imgur.com/AAcKQe0.png -> https://forum.tagdiv.com/ads-adsense-overview/
In case that you are using the standard pack we recommend to move your website on cloud template https://i.imgur.com/O5TNHuv.png
Thank you!
Hi,
Sorry for this misunderstanding. The boxed option from the theme panel it is apply automatically but only on content and not on a cloud header and footer, for this you need to edit the header and footer and select the zone, for example on header select a row and click on the “HEADER MENU” from the sidebar, then select the css tab and there you’ll need to set margin left and right “auto” and the width for header, this can be set in px or %. For footer you’ll need to do the same steps.
I hope this will help you!
Hello,
I am facing issue with smart list post type.
I am using cloud template for smart list but its not working due to following problems :
1) The Smart List titles don’t appear, only the image appears
2) The Smart List images are thumbnail size even when I set them to medium or any other size, it still shows thumbnail size
Here are the screenshots:
This is how the post appears – https://snipboard.io/XzF7Sn.jpg
Settings for Post –
https://snipboard.io/VTc3qJ.jpg
https://snipboard.io/3wOhyV.jpg
https://snipboard.io/gArFxW.jpg
Cloud Template – https://snipboard.io/k9NpeP.jpg
URL of the Post – https://www.automationdojos.com/getting-started-jira/
Please help!
Thanks
Tushar
Hi there.
I’m still trying to achieve a different template on a single post with only category ‘issues’. Need all other categories to display the cloud template 17. How do I go about saving a cloud template to a standard post template and only use it for category ‘issues’?
Thanks again.
Hello!
Please note that we have some standard elements, already customized which you can not customize it, the same as default template. And also, some elements which have a lot of settings with what you can customize it, the same as cloud template which can be edited with the TagDiv Composer plugin. So, you can not customize the old ones regarding to NOTE-1.
Please make sure that you have enabled the proper thumbs with these sizes: https://ibb.co/r4ShCJW in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Please regenerate and see the results!
Thank you!
Hello,
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello,
Please provide some screenshots with what settings are displayed when tagDiv Cloud Library is disabled because I made a test, and for me are showing all settings from Yoast Panel with tagDiv Cloud Library activate.
Also, did you do a test using only tagDiv plugins and Yoast plugin?
Thank you!
Hello,
Please check the console when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
