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Hi there,
My mobile menu is transparent and I cannot get it to show correctly + once I click the menu button in the top left, I cannot unselect it, I must select an item. See here:
https://ibb.co/Rj14YJp
In addition, my Logo scales for my header as I check the various sizes but once I get to Minimum (phone) it no longer shows anything. I have chrome open and then slowly drag the window to get smaller, this scales the Logo as I have it set under Cloud Templates > Header > select logo > Image width. I used the 4 icons at the top (desktop, ipad, ipad landscape and Mobile) to set the scale sizes but at mobile it is just blank.
See here:
https://ibb.co/Sxnhz5K (Also does not work when not set to auto)
https://ibb.co/0DMYpnd
Thank you!
Further investigation for you – I can load cloud library single post templates from a live post using the green Cloud button in the admin bar (about 10 seconds). But if I import, it immediately applies the template to the live post. I don’t want that – invariably cloud templates need editing and refinement. I want to import and then apply once customised. It seems this can only be done through Dashboard / Cloud Templates / Add New.
That is what is broken: if I go to Dashboard / Cloud Templates / Add New I mostly get a hang and after about 50 seconds “Invalid reply from server endpoint”. Can you fix this?
I just noticed also that while cloud library is trying to load, everything else in admin, and site loading, slows. Looks like as it struggles it sucks up energy from elsewhere.
I comply with requirements, as above. I just deactivated all plugins again. Still no load. That sign “Loading templates…” is clearly a matter of hope rather than fact…
It was obviously a matter of coincidence that cloud library loaded after I disabled https://wordpress.org/plugins/hide-admin-bar-based-on-user-roles/. Disabled now, along with everything else, it makes no difference.
I can load through “Cloud” option from a page like you have – but it’s slow (about 40 seconds) and of course only offers Blocks, Homepages, Pages, Sections. No single posts etc. The option through Dashboard has everything – when it occasionally loads.
Why can’t I install Woo tags Template?
Cloud Templates can’t install Woo Tags?
Why can’t I install Woo tags Template?
Cloud Templates can’t install Woo Tags?
Is there any other way in to the cloud library other than “Add new”? Maybe that’s the broken link. I see, for example that some cloud material is loading ok through the “Prebuilt Websites” link under Newspaper in the Dashboard.
Now it’s started again – Dashboard / Cloud Templates / Add New – hangs on blank, black page for a minute then gives “Invalid reply from server endpoint.”
I have changed nothing from last week when it loaded after 50 seconds or so.
You have my installation settings above.
Are you sure nothing is wrong your end? Many other comments suggest something is flaky here.
Regards
MG
Hello, please I need assistance. I observed that the Theme appears to be crashing my website (intelregion.com) due to the heavy traffic and requests.
I have a cloud hosting, it did not come from the server. Please what are the available solutions for this, my website crashes over and over again.
Hello!
Please check this video: https://www.screencast.com/t/fGV2uwNO2I
You can assign and import from Website Manager which footer template you need.
If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.(see the video)
Hope that helps you!
Thank you!
Hello,
Please use Single Post Template from Cloud Library, you have more control to design the layout.
Also, go in Settings -> Reading and set a static page=> https://i.imgur.com/ToVk6fy.png to can design it with tagDiv Composer.
On our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you.
Also, I saw you don’t have a sidebar on post => https://i.imgur.com/SKblucS.png
Thank you!
Hello!
Edit your page the Single Cloud Template – Animals PRO(1st screenshot) with the inner row, Layout tab, and choose the third option: https://www.screencast.com/t/0Ic5oD4PDk
Single Cloud Template – Animals PRO(2nd screenshot) is appearing like that because you edit the template from Cloud Templates.
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Our website is https://infomeddnews.com – Google keeps telling us that our images are not sized correct, but they are sized correct to their standards of 1200 pixels wide.
First, we place the Featured Image in the Word Press post – view at https://infomeddnews.com/wp-content/uploads/2021/09/Featured-Image.png
We use two of your post cloud templates – so … you can view at https://infomeddnews.com/book-review-why-medicare-advantage-plans-are-bad
Or we use this template at https://infomeddnews.com/osso-vr-broadens-access-to-optimized-surgical-care/
Again, Google keeps telling us that the images are not sized to their 1200 pixels wide dimensions. And they are sized correctly.
Please, do not tell us to go back into the actual Word Press Setting to set the images to their dimensions because we have done this already. Please. help. Greatly appreciated. : )
Hi @ernestorocco,
Unfortunately, we don’t have tested a plugin for classified, but for this error wp booster please make sure you have the tagDiv Standard Pack activate, tagDiv composer, tagDiv cloud library.
Thank you!
Hello!
Unfortunately, there is no cloud template for normal pages. You need to create each normal page as you mentioned above.
What could make the process easier is to open 2 pages in 2 tabs and copy-paste the elements between them.
Thank you for understanding!
Hi Bettina, looking at the mobile view of the template that problem appears, but I have created the mobile version which instead looks good. It seems that sometimes, looking at the site from the smartphone, it does not make the switch to the mobile template. What can it be caused by? Sorry for my english.
Ciao Bettina, guardando la visualizzazione mobile del template compare quel problema, ma io ho creato la versione mobile che invece si vede bene. Sembra che a volte, guardando il sito dallo smartphone, non faccia lo switch al template mobile. Da cosa può essere causato?
Single Cloud Template – Animals PRO

Single Cloud Template – Animals PRO – mobile

Hi there! We have a problem with content on main page: https://radioklinika.pl On desktop we can see all fresh content on top module we called “Zdrowie | najnowsze wpisy”, but on mobile newest post aren’t shown. We use “amp+ mobile” and do not have mobile theme on main page. We use cloudflare. If it is cache problem why the same page display different content depend on device? Any idea?
Hello Jean!
Follow this video: https://www.youtube.com/watch?v=aHdiOTxBZzE
You can copy-paste the code into a “Column text” or “Text with title” element. Those elements you should add with TagDiv Composer. Please make sure you have a cloud template and not a default one for your homepage.
Please try and let me know the results!
Thank you!
Hi,
It looks that for the moment the website it is in maintenance mode https://i.imgur.com/WbU8rWm.png and it can not be accessed to see the video.
Also I understand that you have the pulse pro pre-build website installed -> https://i.imgur.com/tZmyn4c.jpg -> https://i.imgur.com/dEd3xfR.png here is a video that can help you https://www.youtube.com/watch?v=HXQQygkCCJo
Also since the pre-build website that you have it is a Pro it is full editable with tagDiv Composer -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
Thank you!
Hello!
Please make sure you selected “No template” in order to have those settings: https://www.screencast.com/t/uKmdHSaBtRt
The settings from theme panel are referring to the default templates and not for the pro ones which can be edited with TagDiv Composer. If you use a cloud template for your categories, then you can add the sidebar widget with TagDiv Composer.
Thank you!
Hi,
Sorry for the late answerer, for the moment we do not work in weekends!
Now about the flex blocks, the image on those are set on default, but in case that you install a pre-builder website, then the image size can be changed.
Also if you have a Pro pre-build website, this is made using tagDiv Composer and cloud templates. Also in this case the logo need to be changed using the theme builder https://www.youtube.com/watch?v=HXQQygkCCJo
Thank you!
Hello!
This is a category page. Please assign a cloud template and then you can edit it with the TagDiv Composer plugin. If you have some errors while you try to edit this page, then there is a plugin conflict (a plugin which is not tested with our theme).
Check an example here: https://www.youtube.com/watch?v=I1R3j1QYod0
Let me know the results!
Thank you!
Hello!
Sometimes, the cloud ones from the demos are set up like that. That’s why you can customize it or set it after your needs.
I’m glad that you could solve the issue.
Thank you!