- TutorialstagDiv Social Counter Tutorial
Hello,
What type of prebuilt website did you install, pro or standard?
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJ
Hope this helps you!
Thank you!
Hi, problem solved!
I disabled all plugins (except Tagdiv plugins) because support thought it was a conflict with a plugin. It wasn’t, but when I tried to open the WP Editor again with few plugins I could see what the error was in the Chrome console. So it was an access problem (error 403). This put me on the track of the problem!
On Cloudways, you have several security options, including one that disables access to PHP files and their execution. So you have to allow this (I put a screenshot): http://image.noelshack.com/fichiers/2021/29/3/1626852888-capture-d-ecran-2021-07-21-a-09-34-38.jpg
Translated with http://www.DeepL.com/Translator (free version)
wordpress 5.8 issues: Desktops posts become look like mobile version
Already cleared wp super cache, cloudflare and siteground cache, cant help.
Cant use cloud library.. please fixed.
Already sent email to contact@tagdiv.com but no response
I’m having the same problem, and I think it happened when updating to 11.
Here is my site: https://www.thecountygin.com/
The header and footer cloud templates have completely disappeared. Also notice on the homepage the coding block that’s displaying:
[td_block_4 m2_el=”20″ m2_tl=”50″ limit=”2″ block_template_id=”td_block_template_1″ m2f_title_font_weight=”700″ offset=”1″]
Hello, I’ve deactivated all plugins, except tagdiv and of course AMP. The cache has been deleted inside the plugin, inside redis and inside cloudfare. I’ve also tried to reinstall version 11 of the theme using the panel.
But after all, still no effect
Hello!
It seems that the problem is because of some conflicts with Cloudways and blocks the WP Editor to load. Please check the settings and also our requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Unfortunately, I do not know the WP Rocket plugin how need to be set because we didn’t test it, but I found this guide about it https://docs.wp-rocket.me/article/106-my-site-is-broken -> https://docs.wp-rocket.me/article/915-find-the-right-js-files-to-exclude-from-minification.
Also those are all the js file that contain code for mobile menu:
-> wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
-> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
-> wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.js
If you are using a the responsive version of standard pack is use a file, for cloud, a different one, for mobile theme another one and so on.
I hope this will help you!
Hello!
If your settings are missing, then please make sure you have Standard pack plugin installed and active.
Note: You need to select a default template and not a cloud/PRO template in order to have those settings.
Thank you!
Hi!
I update theme on V11, I migrate my website on Cloudways (Vultr server). Today, when I try to update a page with Tagdiv composer, I can’t edit my “column text”, the WP Editor load and load and load … I’m on Chrome. I’ve some errors on Chrome dev console : http://image.noelshack.com/fichiers/2021/29/2/1626769890-capture-d-ecran-2021-07-20-a-10-30-51.jpg
Can you help me ? I try to delete my browser cache.
I didn’t install mobile theme, I did everything else. I can’t even install mobile theme from cloud template
Hello!
For default templates, the settings are here: https://www.screencast.com/t/UbJfGnXERMEv
and for cloud templates, you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads.
Hope that helps you!
Thank you!
Hi
I have assigned the template from the cloud templates to one of my posts.
Under edit>page I have added in images within a guttenberg block. These images aren’t displayed like the template.
Headings are paragraphs also aren’t displayed like the template. The only thing that is displayed the same is the feature image.
Hello,
Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!
Hello!
Only for one post, you can disable the previous/next section just if you use a cloud post template and not a default one.
The workaround there is to duplicate the post template for the post you want that section to be disabled. Delete the element from TagDiv Composer and assign that template to the post you want to have this section off.
Thank you!
Hi,
It was our pleasure to set on the new badge!
For cloud templates the post view element is on this path wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_post_views.php and for standard templates is on this path wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/Ol41hk5.png also in wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php is set the ajax function for post view count -> https://i.imgur.com/xN6MaV1.png
I hope this will help you!
Hi SocietyN, our theme has a responsive version, and the mobile plugin and page are only suggestion to have better performance or a different content, so using our theme you can choose between three options for mobile:
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Hi,
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
Also if you deleted the mobile page, please make sure that you first un-unsigned from your homepage, if you didn’t do it, make a new mobile page, then just select no mobile page, after that you can delete the new mobile page.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you!
Hi,
If you want to add that element in post loop element, then you need to do it in them files, those files are on this path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php I think that you need to add the code in this zone -> https://i.imgur.com/bKSCyZA.png in $buffy.
I hope this will help you!
Hello!
Please note that Newspaper Theme and Cloud library templates have been built using tagDiv Composer. Using any other page builder on this templates will create conflicts. Unfortunately elementor is an untested plugin therefore this issue cannot be covered by the support team.
Thank you!
Well neverminded. We figured it out. From the WordPress top navigational bar when viewing the page. We assigned the cloud template to the shop page.
Thank you!
Hi:
When you click on the author name in my posts, it does not display and says “There has been a critical error on this website”. With the help of my support team, we were able to trap the error which indicates that td-cloud-library is not able to get the query to load the post content causing a fatal error. Please see the full system error below:
[17-Jul-2021 20:52:01 UTC] PHP Fatal error: Uncaught Error: Call to a member function the_post() on null in /var/web/site/public_html/wp-includes/query.php:975
PHP Stacktrace:
/var/web/site/public_html/wp-content/plugins/td-cloud-library/wp_templates/tdb_view_author.php(17): the_post()
/var/web/site/public_html/wp-includes/template-loader.php(106): include(‘/var/web/site/p…’)
/var/web/site/public_html/wp-blog-header.php(19): require_once(‘/var/web/site/p…’)
/var/web/site/public_html/index.php(17): require(‘/var/web/site/p…’)
{main} thrown in /var/web/site/public_html/wp-includes/query.php on line 975
Can you please help?
Thanks in advance!
After creating it I don’t see this template available from the woo commerce shop settings, wordpress menu options or the newspaper theme options.
Thanks Vlad. We are not using the cloud library template though for single posts. We are using the style 3 template in theme panel > post settings > default post template.
The blockquote color is also set to #e7343f in theme panel > theme colors > content > posts.
We also tried to add custom css in theme panel > custom code to enforce text color of all blockquotes but were unable to get the result.
Hi,
After I have updated Newspaper 10.3.9.1 to 11 on my staging site, I have noticed malfunction of megamenu from page.
I have 2 megamenu from page on the header. One on homepage, the other for the rest of the site. Both are under DIACRITICS.
https://wordpress-566336-1836053.cloudwaysapps.com
https://wordpress-566336-1836053.cloudwaysapps.com/mission/
As you can see, when you mouseover DIACRITICS header menu, the megamenu will appear, but shifted to the right, and half of the menu is cutoff. It should look like these:
https://dvan.org/
https://dvan.org/mission/
Please advise how to fix this.