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Simion C.
tagDiv Staff

Hi,


@Animesh_007
The composer is tested with the new update and works accordingly. The new update simply improves the theme social part, and provides various fixes. There is no general issue with the composer.
If you tried the suggestions mentioned above related to the theme system status, please give it a try while having all plugins deactivated (except theme plugins)
In case the problem is still happening send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Paste a link to this topic in the email.

Thanks

drcocci@gmail.com
tagDiv Member

…modify with “TagDiv Composer”, right!

Simion C.
tagDiv Staff

Hi,

These issue could be caused by browser extensions, the composer is tested with both these browsers but certain extensions can cause issues like that. Try disabling the extensions in the browser settings and test again.

Thanks

Simion C.
tagDiv Staff

Hi,

That text in the ajax filter can be translated in the composer directly
https://www.screencast.com/t/dOhqwaUi

Thanks

Simion C.
tagDiv Staff

Hi,


@blichbaum
If you plan to use Visual composer please make sure the tagDiv composer is deactivated. Settings in Visual composer and certain elements are affected by it.
Also make sure there is no background color or image set in the theme panel, this will make the website boxed
https://forum.tagdiv.com/background-introduction/

Thanks

depakranjan
Participant
#0

actually, i am not getting any visual composer editor panel for the mobile site.
https://prnt.sc/hxj6dn
but the visual composer is enabled for the desktop editor panel.
help me guys

regio-online
Participant
#0

Hi there,

Before you start advising to up my parameters in wp_config, that’s set to 512MB on advise of my hosting provider months ago, Debug is false.

I updated to Newspaper 8.5 with Multipurpose plugin. I needed to ad a Raw HTML element to a page with TD Composer. This worked fine the first time, but I couldn’t edit the HTML-code. I get a screen (left side screen) with Save Shortcode. I can click on the element to replace the standard text with raw HTML, but nothing happens. Trying ‘Save Shortcode’ I need to enter a name and save it. Don’t have a clue what that means, but I can not enter any raw HTML code in the element.

Returned to Dashboard and tried TagDiv Composer on a page that already has a correct Raw HTML element in place (and working in frontend), but TD Composer doesn’t load anymore. It hangs and does nothing. Then I disabled the Multi Purpose plugin, but there was no improvement. I realy need to be able to edit my pages, but now I’m stuck. This is bad for business, so please help!

VoZz
Participant
#0

Hi there,

I want to update VC, but I cant seem to find the file. I can only find td_composer.zip. Not js_composer. Im looking in \Newspaper\includes\plugins. How do I update now?

Thanks!

Simion C.
tagDiv Staff

Hi,

In most cases this is caused by insufficient resources. Please check the theme system status and ask your hosting provider to increase the values to the WordPress and server parameters mentioned in this guide
https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the composer works as it should. Let us know if there still is a problem.

Thanks

Catalin
tagDiv Staff

Hello macmandk,

You should use any element you want which contains the image from TD Composer because the images are optimized to be responsive to any devices as you can see here -> https://www.screencast.com/t/GHtCopgNLsa
If is not what you mean, please provide more details about what exactly you want to achieve and also, it will be more useful to provide some screenshot to show me what you want.

Thanks for the message!

Catalin
tagDiv Staff

Hello blichbaum,

1)Unfortunately, the Stretch with Content does not exist for Newsmag, sorry! You should try using the Visual Composer. Try to clear all the caches, purge CDN files and check the results.
2)Unfortunately, the theme has not been designed to use dynamic width, sorry! Please refer to the following topic here for more information -> https://forum.tagdiv.com/topic/how-to-make-website-full-width-on-desktop/

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

That would be the live CSS feature from the composer. It should not cause any errors. There might be an option added to disable it, but for the moment it cannot be deactivated except through modifications in the code.
You could leave it like that, or try to reinstall the composer plugin. Deactivate as well all other plugins except theme plugins. Check if the issues are still present. Ultimately you could try to reinstall the theme by FTP
https://forum.tagdiv.com/install-via-ftp/

Thanks

Simion C.
tagDiv Staff

Hi,

Sorry for the delayed response, there is no intention whatsoever to ignore any topic. But if you keep replying in your own post this will only refresh the topic, we answer from oldest to newest.
The composer issue could be related to insufficient resources, please check the theme system status and ask your hosting provider to make modifications to these server and WordPress parameters
https://forum.tagdiv.com/system-status-parameters-guide/
After this try the composer again and let us know the results. The backup should completely restore the website to a previous state, but it would depend on the configuration of the backup made (manual, plugin, server provided). Some useful information here
https://codex.wordpress.org/WordPress_Backups
http://www.wpbeginner.com/plugins/7-best-wordpress-backup-plugins-compared-pros-and-cons/

Thanks

Ankush Das
Participant
#0

I did update my theme to the newest version by deleting the old copies of the theme (as usual) and uploaded the new one via WordPress.

Everything seems to be working except the TD Composer – which is the heart of it.

When I launch TD composer I get an error – which I don’t understand. Here’s the image for it: https://i.imgur.com/lZof9qg.jpg

Let me know how it can be fixed. I’m able to edit the shortcodes using vc row and column but it isn’t convenient.

ds.ellis
Participant
#0

Since the 8.6 update, it’s very hard (sometimes impossible) to select elements in the TD Composer. It often doesn’t load the element correctly in the sidebar. This issue occurs in Chrome and Firefox.

TD Composer Element Issue

sabarisns
Participant
#0

After activating the mobile theme, my page contents are not showing. Pages like contact us, privacy policy retrieves the blank page. Also didn’t use Visual Composer to create these pages.
Please check this page via mobile: https://techlog360.com/contact-us/
All other page links in footer show similar error.

blichbaum
tagDiv Member

Unfortunately it does not work for me 🙁

I added a new row and set it to stretch to full-width with no paddings: https://snag.gy/Ss9L5r.jpg

I added single images to it, but it is still limited to the site width: https://snag.gy/aWeCcL.jpg

Also, the Full height row option does not work either. This is VERY frustrating as we bought your theme to make use of Visual Composer’s flexibility.

Please advice asap.

davidS83
Participant
#0

when i click on ‘Edit with TD composer”
= always infinite load
with loading circle in the middle of the screen
impossible to access to the display of the menu,
the screen stay always blank and loading.

but when i move the mouse on screen,
like if i saw the menu, all the buttons are there,
but i can’t see them,
i know it because i only see the popups of the menu
when i move the mouse on this zone

and when i click on :
“Close the composer and switch to backend”
the screen change to dark gray color
now the circle is inside a turning blank cube
when i examine the component, it’s in fact the question :
“Are you sure you want to close tagDiv Composer?”
I choose “Yes” on the left zone side
and there i return to the normal windows of my WP Page,
without any bug
If i choose “No”, i return to the infinite loading blank screen of TD Composer

So, when i look at the source code of this infinite loading blank screen of TD Composer,
i see a unique red line :
</head>
<body class="wp-admin wp-core-ui no-js tdc td-theme-Newspaper post-php auto-fold admin-bar post-type-post branch-4-9 version-4-9-1 admin-color-fresh locale-fr-fr no-customize-support no-svg">

does it mean something for you ?

cancerawakens
tagDiv Member

I can’t see breadcrumbs when using TD Composer.

This page uses TD Composerhttps://cancerawakens.com/approach-to-cancer/holistic/

This is my breadcrumbs settings – http://prntscr.com/hwt55y

invernessgigs
Participant
#0

I recently updated the theme and after trying some of the new features I have been unable to edit using Tag Div Composer (It just constantly tries to load).

It’s a great theme, but I would appreciate any help in allowing me to correct the error.

macmandk
Participant
#0

How can I make an image responsive in the TagDiv Composer? I want it to fit all devices not to be cropped in the mobile version.

Any suggestions?

simchris
tagDiv Member

You can keep using visual composer for posts and pages. Just deactivate tagdiv composer. See the theme docs.

jpete
tagDiv Member

Hello,

So if I can’t use visual composer for posts and tagDiv can’t be used for post, what can I use for posts if I want to continue using tagDiv for my pages?

Thanks

blichbaum
Participant
#0

Dear Tag Div team,

I am just starting with your theme, so sorry if this is naive. I am a bit confused with two Visual Compisers (js and yours) working together and I am struggling with setting up site width as well as row background colors.

Please look at the screenshot: https://snag.gy/E3KpkH.jpg

1) I would like to have the black background applied to the header and main grid only. Therefore, I want 1) to be white. In order to do this, I changed the background colour in Theme Options. But now 2) is also white. Normally, I would use WP Bakery Visual Composer to stretch rows and content and apply black background to it. But sadly it does not work. Can you advice?

2) Where do I change the global width of the website?

Thank you!

angelogiovi
Participant
#0

Hello.
I have a problem with my home page.

Suddenly WP in “modify the home homepage” shows me only half of my widgets.

It had already happened last week. Suddenly it stopped working correctly. Believing it was a bug of the WP Bakery Visual Composer PRO plugin, I tried to install another Composer but half of my home page was still invisible during editing.

I then updated the theme by switching to 8.6.
I also changed the subject by choosing a new default demo.
Then I created a new homepage from scratch.

Everything worked perfectly and properly, even though with the 8.6 version, the Tag Div Composer plugin arrived with it.
Although I had 2 layout plugins, everything worked fine.

I customized the homepage by placing the widgets, but without changing the titles that were based in English (even if from the template I selected the “Italian” language in the translation).

Today I opened my wall, I selected “edit the homepage” to be able to manually translate all the titles of the widgets but, again, suddenly, the template displays me only half of my homepage so I can’t edit or even delete all the widgets that are positioned under the Social buttons (there is a central area with the latest articles, a sidebar and under, the instagram widget, below the footer).

I no longer see either the content area, nor the sidebar nor the instagram widget or the footer bar so, I can’t modify them in any way.

I tried to uninstall the TD Composer plugin but nothing changed. I also uninstalled WP Bakery Page Builder and then installed it again. I emptied the chache, but nothing.

I no longer have access to the final area of ​​my homepage.
Where have it been placed?
What can I do to view it again?

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