Search Results for 'composer'

Hello orlando,

We will release as soon as possible an update for Newsmag with the latest version of Visual Composer (v.5.1).

Thanks for your understnading!

Hello,

If you use wordfence, please set the firewall on learning mode first.
Then increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
If this still does not fix it, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but still no go. The site cannot be reached. I have tried from my mobile device using the mobile data so the ISP was different but the site still cannot be reached. You maybe have a country block maybe. We are located in Romania.
Regarding your issue with comments, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

@zetacomunicacion Please make sure you have the latest version of the social counter plugin provided with theme package and also Visual composer. After you update these plugins, try deactivating all other plugins, clear any installed cache (very important) and check to see if the problem is resolved. Here is a guide to help you update Visual composer
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

You could try to follow the suggestion Bogdan provided in a similar topic – https://forum.tagdiv.com/topic/random-related-posts-from-other-categorys/ and use Visual composer on posts to create a block with the desired filters.
Or you can make modifications to the theme files as suggested in this topic – https://forum.tagdiv.com/topic/related-articles-3/ to display posts only from specific categories.

Thanks

Hello lucas72,

Unfortunately, our theme has not been designed to use 5 columns, sorry! Please check here -> https://www.screencast.com/t/Xbe8EehxFj and there you will see our restrictions. For more information about how you can use Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks for your understanding!

Hi,

Please make sure you have the latest version of the social counter plugin, provided in the theme package. Enter just the Instagram user ID as shown in the previous reply – https://www.screencast.com/t/C1k7axsis2 disable all your plugins except Visual composer and the social counter, switch to the main theme if you are using a child theme, clear your cache again then check to see if it works properly. After you have done all these things, there should not be a reason for the social counter to not work properly, because it seems to work as intended on my end – https://www.screencast.com/t/gvmBGYzz

Thanks

Hi,

I can not think of a possible cause for this if all those settings are enabled in WordPress and in the post settings page – https://www.screencast.com/t/4OS2oxxUM and it is still not removed. Maybe this is caused by a plugin, you could try disabling all your plugins except Visual composer and clear any caching installed to see if this has any effect in this matter. This is unusual because I see that there is the possibility to post comments even though this issue is present.

Thanks

Hi,

This could be caused by a plugin maybe, or custom code entered in theme panel or added to the theme files. You could try as a test to disable all your plugins except Visual composer, clear any caching installed and check to see if the problem is fixed. Also go over any custom code you may have used. If you can not find the source of this issue you could try this code for a quick fix – https://www.screencast.com/t/OVgSvguWra9k – https://www.screencast.com/t/enik2Hil8wfs

.td_block_template_9
.td-block-title {
margin-top: 0;
}

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

You can update Visual composer using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the latest version provided within the theme package.
I can see that the problem you were having has been resolved – https://www.screencast.com/t/HHB14peM7

Thanks

Hi,

From what I can see when inspecting your website – https://www.screencast.com/t/RWxF5Tgg you have an older version of Visual composer. Try updating the plugin to the latest version from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please note that you should update all the plugins provided with the theme along with the theme update for better functionality.
If you still have this issue please send us an email at contact@tagdiv.com and provide admin login information and FTP access. Also paste a link to this topic for identification purposes.

Thanks

Hello Web_Piri,

First of all, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule any conflicting plugins.
If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hi,

The default theme mega menu implementation without any modifications works properly. In your case I can see that the mega menu is not working as intended at the moment. I suggest you try disabling all your plugins except Visual composer and clear any caching installed, maybe some plugins are causing this issue. If the problem is still there and you ruled out the plugins, it means that modifications to the theme files are the cause. You could try to go over them and check for any mistakes or oversights if you have made any changes to the files.
The last step is to reinstall the theme, use only the plugins bundled with the theme and then everything should be displaying properly.

Thanks