Search Results for 'composer'

Hello,

The pages on the mobile theme have to be created in the new mobile editor found in page edit. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
If you cannot create a new page that menas there is most likely a plugin conflict that is preventing the page creation. Please disable all plugins except visual composer and the mobile theme. clear cache and reset cdn files if you use it.

Thank you!

Hello,

The issue you are seeing is the sidebar getting pulled on top of the content. It is usually a plugin issue so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, it probably means you have an open HTML tag somewhere on the post itself. Check your post html structure in text mode

Thank you!

Hello,

The sidebars will have to be set on the primary category of the post. If the category has a sidebar set to it, the post should also grab it. If this does not happen on your end, please disable all plugins except visual composer, clear cache and reset cdn files. Then test again,
If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Please disable all other caching server, cdn plugin and test without any caching at all. Also disable all plugins except visual composer. Plugin conflicts can also provide such errors.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello fitore,

We have tested the theme security rigorously before releasing and also it was tested and analyzed by Envato reviewers and if would have any security issues would not pass their reviews.
Checking our demo too can be seen that is no thread there so can’t be a theme’s issue: http://screencast.com/t/hfBXLFGJSqzD
Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also, I found here some resources that may help you fixing this issues: http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/ – http://vivavivugeek.blogspot.ro/2014/03/detect-and-remove-spam-seo-blackhat-seo.html
If the problem is still there, try to make a new clean install from scratch via FTP, use only the required plugins, clear all your caches, purge CDN files and check the results.

Hope this help.
Thanks!

Hello ruslangr,

First of all, you should remove all your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello

You can try to use this css:

.vc_gitem-zone-mini .vc_grid-filter-item{
float:left;
clear:both!important;
}

But they will not position as our grids category tags. The top element you use is a theme element and the bottom is a visual composer element. They do not share the same style.

Thank you!

Hello pedroreis,

Please keep in mind that is not the normal theme behavior, sorry! If you are using some untested plugins, please try to disable all of these, leave just Visual Composer to active, clear all your caches, purge CDN and check the results. Also, if you have some additional customizations through the theme code, please get rid of them and try to use the theme on the default state and check the results. Our demo preview works as properly in this way, without any issues, which means that the theme does not have any problems.

Thanks for your understanding!

Hello Anna,

If I do not have your website for a closer look, notice that I cannot provide a more accurate response. Please try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that all of these to interact with the theme core file and break the responsiveness of the theme. After this, if the problem is still there, please make a new clean install from scratch via FTP way because this is the surest method in this regard, clear all your, purge CDN files and check the results. For more information about FTP way, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
Please only use the visual composer version that comes with the theme. Please disable the plugin and delete it from the plugins section and then install it again from here: http://screencast.com/t/PtNqOuhl
If the error is still there, then access your files via ftp and delete visual composer (js composer) from your plugins folder and then try to install again.
Let us know how it goes.
Thanks.

Hello cfolks,

If you want to achieve this layout of your website, you should use 1/4+3/4 layout from the Visual Composer, like this -> https://www.screencast.com/t/kilLxieD7 Also, as page template you can use Pagebuilder+Page Title.
The result is here -> https://www.screencast.com/t/RRsBskn7f

Thanks for your understanding!

Hello bluespectra,

Most likely, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. You should try to delete all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please keep in mind that the Ajax View Count is fully tested and compatible with our theme and it seems to work as expected. Until now, we do not have any bad reports in this regard, sorry!

Thanks for your understanding!

Hi,

You can remove those by opening and editing your page in Visual composer – https://www.screencast.com/t/RaARQjyd8J and delete the blocks you don’t want from the sidebar or if you are using a Widgetised sidebar https://www.screencast.com/t/n3gtmTMutms – https://www.screencast.com/t/PzRHxhi7ka – you can remove them from Appearance->Widgets – https://www.screencast.com/t/Sn9Asm63

Thanks