- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
Since Visual Composer came with this theme, where do I go to update it? It doesn’t show as needing and update in the plugins section, but I don’t have a license number to download the new version from Theme Forest without purchasing.
Where should I download, or do I have to buy VC?
Hello stephanem,
1)If you want to receive the automatic update you will have to use the Envato Wp toolkit according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (section B) -> https://forum.tagdiv.com/how-to-automatically-update-newspaper-theme/
2)Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
3)Unfortunately, our theme does not have such an option for sticky ‘Join us’ if you want this but please notice that you will have to do this only if you customize it using some PHP/HTML/CSS (position:fixed). This request involves additional customization and we cannot provide this type of services because it is not covered by our support. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.
Thanks for your understanding!
Hello Catalin
Thanks, it’s work. btw, I have 3 other questions :
1. Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer. -> Did I need to activate it to nor because it’s included in the template.
2. Ok with 4.11.2. but not higher. How can I know when I can upgrade the plugin?
3. Maybe do I need to create a new topic. It seems It’s possible, in the sidebar, to have fixed part. For exemple, the ‘Join us’ block can be always visible (when I scroll down).
Best regards
Hi
I’ve tested the code you provided on my side and didn’t got any issues with it. The page it’s displayed fine and anchor links work well. I am not sure why the page these links do not work as well on your site but you can try to deactivate all plugins except Visual Composer, clear all caches. purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello,
Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hi
Please make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
From our reports the theme requires more resources when on the page are loaded blocks which uses ajax pagination. When one of next/prev or load more buttons are clicked the theme make a request at admin-ajax.php file and the server must handle more requests.
Also there are many factors which can influence how your server handle the site. Try to configure the site in a very simple way so the queries number to be as low as possible. Try deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then check for a period of time how site is running.
We also recommend to use a plugin for cache. The theme is tested and works fine with WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ You could also use a cdn service and mysql query cache for a better optimizations and fewer queries: https://forum.tagdiv.com/cloudflare-cdn/ – http://dev.mysql.com/doc/refman/5.7/en/query-cache.html
I hope this helps!
Thanks!
Hello Prabs_k,
Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello esplota,
We didn’t included V 4.12 in theme’s path yet. This new version is in testing and after all tests are made we will update the theme and will included it in the path. You can ignore that message regarding to update the Visual Composer.
Thanks.
Hello rcameron,
Please update your Visual Composer to the latest version of it ->4.11.2 which is tested with our theme.
Thanks.
Hello all,
Please ensure that you are using the latest version of the theme with the latest version of the required plugins (Visual Composer 4.11.2 and Social Counter 4.1) Update your theme using the FTP method according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Try to clear all your caches, purge CDN file and test it again. If your problem is still there, you can try to make a new clean install from scratch with the latest version of the theme and check how it will work.
Thanks.
Hi,
Your image seems to have a resize propriety on it that is not added by our theme. It could be a tool for images that you use. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check your images again. If you have any image optimization tools on your server, please also disable those.
let us know how it goes.
Thank you!
Hi,
Unfortunately our themes were not designed with a full width in mind. The content width was added fixed and all elements depend on this fixed width. You can have full width content in visual composer though but if you add a background image or color, the site will go into boxed mode. We are aware of the many full width requests but unfortunately if we have to add a full width layout, basically all of the theme elements will have to be re-created from scratch which unfortunately is not so easy to do, but who knows what the future will bring.
Thank you!
Hello aludolf,
If you want to center the carousel element from Visual Composer, please try to use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.
The code is ->
.vc_images_carousel .vc_carousel-inner .vc_carousel-slideline {
text-align:center;
}
The result you should see here -> http://screencast.com/t/ZBRhABtWId
Thanks for the message!
Hi,
Premium themes cannot be updated through the wordpress dashboard. In order to get notifications about updates for your theme you must install the envato plugin. Please follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
And also make sure you update all the plugins that come with the theme : https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also update the social counter plugin.
Thank you!
Hello stephanem,
First of all, please ensure that you have fully downloaded the packet of Newspaper with 7.1.1 version of it. So, all the required plugins come bundled with the theme and you will have to instal them from Premium Plugin area, like this -> http://screencast.com/t/ZXGnhiTCx2b after you have deleted from the Plugin area from the dashboard, like this -> http://screencast.com/t/OyoVprZQ The recommended version of Visual Composer which is tested with the theme is 4.11.2. Try to clear all your caches and test it again.
Thanks for your message!
Hello,
Thank you for your appreciation. We try to update our theme as much as we can.
1) I will add this suggestion to our list for future uopdates and pass this information on to our development team.
2) you can change the top header color from the theme colors section of the theme panel: http://screencast.com/t/C6Xd59Aa
3) I’m not sure what gap you are referring to as you have a trending now element between the slideshow and the header. If you want to remove it, simply delete the trending now element from visual composer
4) Unfortunately setting a background image will make the site go into boxed mode so there cannot be a wide version if you have backgrounds.
Thank you!
Hi,
These plugins are provided free along with our theme updates so you cannot update them from the dashboard nor can you activate them. You will have to wait until we release the new versions for the plugins along with our theme updates. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello Hasan Gunel,
I have done some tests on my side and the Ios Bookmarklet seems to work as propelry. Please try your theme without any untested plugin, just leave Visual Composer and Mobile Theme to active, clear all your caches, purge CDN files if you are using the CDN system and try the theme in this mode and see how it goes.
If your problem is still there after this and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi,
Please make sure you use the latest theme version and the update is done properly. Try to reinstall the theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is still there after the update/reinstall please disable all plugins except visual composer, clear cache and reset cdn files.
Then try your theme panel again.
Let us know how it goes.
Thanks.
Hello tomawebdev,
As you can see, the Visual Composer has an important role in our theme because it is a required plugin. Surely, you can use the theme without this composer but unfortunately, you do not really have many options to customize the theme. Without this plugin, you can add only the text and images, without Blocks/Modules and other feature which makes the theme to be different than others.
Thanks for your understanding!
Hello,
How can update WPBakery Visual Composer 4.11 to 4.12? Auto update does not working for licence problem. By the way, i did add the plugin from newspaper plugin files.
Thanks.
Hi,
The visual composer plugin keeps prompting me to upgrade and update the plugin.
Please provide the next version so that we can update the plugin.
Thanks.
Prabs.
Hi,
i’d like to replace the slider on the home page of my site…
…with an advert (of a similar size). Though it’s easy to do in visual composer for an individual page i want this advert to also appear in this same position across the entire site, on article display pages and post pages.
Is there some code i can insert in the ‘loop’ file (or elsewhere) to make this possible?
Thanks
Hello there!
My wordpress is asking for updates on Visual Composer (I have the 4.11.2) and Slider Revolution (5.2.5.1) which I found in the download folder on themeforest.
Can you help me please?
Thanks!
Flor
For some reason Visual Composer is not letting me edit my home page. When I go to Edit Home Page, it just shows spinning wheel, then eventually stops.
I disabled all 3rd party plugins, but no changes.
Picture of what I’m seeing is here:

What should I do?
My Theme: Newspaper Version: 7.0
Visual Composer: WPBakery Version 4.9.2
Thanks for your assistance!