Search Results for 'ftp'

Hello kobsev,

First of all, please ensure if you are using the latest theme version installed via FTP way because this is the surest theme’s method in this case. Also, make sure that you are using a valid PHP version on your server if you want to bring best theme results. Please notice that you can use the 7.1 PHP version without the problem but not a newer version than this. Also, if you are using some untested plugins, try to disable all of them, leave just only the plugins that come bundled with the theme core files and check the results. Clear all the caches and check the results.

Thanks for your understanding!

Hello PAPPACLART,

Yes, try to make a new clean install from scratch via FTP way, clear all the caches and check the results. Also, ensure that you are using the latest theme version in order to achieve best theme results. If you want to achieve good results with the images, you should use HD as quality.

Thanks for your understanding!

Hi,

Please try to re-save permalinks or if you have aback-up try to reinstall the theme. See if the error is still there. If it is, please contact us via email at contact@tagdiv.com and provide a link to your site, wp-admin and ftp access so we can login and investigate.

Thank you!

Hello crocodils,

I have checked on my page and it seems to work as expected this option. The featured image can be added for pages…try to disable all of your untested plugins, leave just only the theme’s plugins which come bundled with the theme core files and check the results. Also, if the problem is still there, you should try making a new clean install from scratch via FTP way and check the results. Should work.

Thanks for your understanding!

Hi,

Please note that Newspaper 8 doesn’t contain any woocommerce.php file like referring to in the error path. If you updated from an older version make sure the theme is updated properly. Update the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Also if you had custom modifications in code for the older version, you will probably need to modify the code and make it work also for Newspaper 8, or test without them. Do not use older codes or modifications as they might need adjustments.
The latest theme version 8.1 works properly with the Woocommerce plugin, there have not been other reports in this matter.

Thanks

Hello piotrekkruk,

First of all, please ensure that you have installed the latest theme version, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, try using only the plugins that come bundled with the theme core files and remove all of the untested. All of these can interact with the theme core files and cause a lot of unknown issues. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Thanks for your understanding!

Hello PAPPACLART,

It seems to be a strange issue. The only background click add can be set up from here -> https://forum.tagdiv.com/background-introduction/ I have tested on my side and everything seems to work as expected. Try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

Hello,

That is not a page. It is a file. A php file. You access it via ftp on your server

Thank you!

Hello Marcus_S,

Please keep in mind that I have made some tests and the view post count seems to work as expected for admin, sorry! The counter work as properly, as you can see here -> https://www.screencast.com/t/omLuk5FoCAm If the problem is still there, you should make a new clean install from scratch via FTP way because this is the surest method in this case and check the results. Should work as expected because on my end everything works as properly.

Hope this helps!

Thanks for your understanding!

Hello,

No, the theme should not reset activation in that process. The activation should be a 1 time deal. Please also disable all plugins before switching demos and then test to see if the activation is still reset. If it is, please contact us via email at contact@tagdiv.com and provide wp-admin, a link to your site and ftp access so we can investigate

Thank you!

Hi,

Yes the latest version is 8.1, there is a changelog here
– https://themeforest.net/item/newspaper/5489609
There is also a list of required and optional plugins here for example
– https://forum.tagdiv.com/install-via-ftp/
I have tested the background gradient of the mobile menu background, it seems to work fine
– https://www.screencast.com/t/f3Ot76Man4
– https://www.screencast.com/t/c656l5iJ0J
Please note that of the mobile theme plugin is active, this has it’s own background settings
– https://www.screencast.com/t/zglgS1ULYs
Other than that, most likely it is caching if the changes are not applying.

Thanks

Hi,

The tagDiv composer is fully tested and compatible with the theme. It is created specifically for the theme and it should work properly in all cases. But other factors may interfere with the functionality.
Basically these are the theme requiremenets
– https://forum.tagdiv.com/requirements-for-newspaper/
Along with these server and WordPress parameter configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
A recommendation would be to reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Use only theme plugins, deactivate and delete them and reinstall them from the theme package. Do not make any modifications to the theme files, check any custom code you might be using. If you use a child theme switch to the main theme.
Then check if everything works properly, let us know the results.

Thanks

Hi,

1. You can use a redirect plugin for simple redirects, through code this may not be easy to do. Redirect that link to the the one you want
– http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
The Load more pagination is available only for blocks. The article lists loop like the one on the author page use numeric pagination only. This cannot be changed.

2/4 You can use any text editor to edit the file. This modification can be made directly to the theme file, or through a child theme if you use one. You will have to probably access the theme folder an files by FTP, in order to modify the file
– http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/
– https://codex.wordpress.org/Using_FileZilla

Thanks

Hi,

The theme works properly also using php 7.0. Like my colleague stated above only newer versions than php 7.1 may not work.
Please send an email at contact@tagdiv.com and provide wp-admin and ftp access for one of your sites so we can take a closer look.

Thanks!

Hi J,

Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.

Thanks!

Hi,

Something is not functioning properly regarding the pagination. All pagination links seems to return this page
– https://www.screencast.com/t/qFJRfOl2x3Qn
A first step would be to deactivate all plugins except theme plugins, and clear any caching installed if you have any. Then check if the issue is still present. If you use a child theme switch to the main theme, to test if this has any effect. Remove custom code or modifications made top the theme or WordPress files.
As a last step, you could try a theme reinstall by FTP, and use only theme plugins
– https://forum.tagdiv.com/install-via-ftp/
Please let us know the results.

Thanks

Hello andrecarbajal,

First of all, to be safe, you should make a full backup to your database, and then, download the latest theme version from Theme Forest and install the theme via FTP way because this is the surest theme method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for the message!