Search Results for 'ftp'

I need some guidance on what is/is not affected by updating. The help documentation and videos are ambiguous, imo good examples of information being provided by people who already know the answers and find it difficult to put themselves in the mindset of people who don’t. My points may seems obvious to tech people, but are not to me, and judging by the number of post-update-panic-posts in the forums, they are not to many other users too.
For me, upgrading to 8.0 went from the quick and easily hour set aside indicated by the video, to a weekend of my life I will never see again. I want to avoid the same again. By example in your docs it says “Once you activate a different theme, delete the Newspaper theme. Don’t worry, your content will not be lost.” The documentation also mentions code. But nowhere does it mention the effect on the hugely important and time consuming settings?

So i would appreciate it if you could clarify which of these headings will be affected by updating (and ideally any steps to be taken post update). I’ve started with the two I think I am clear on …

EFFECT OF UPDATING
Bespoke Code (including, but not necessarily limited to, anything entered into theme panel/custom code and theme panel/mobile theme/custom code): All will be overwritten. Must be copied out and re-applied.
Content (posts and pages): No effect, all will be retained.
Theme Panel Settings (all under header, footer, ads, layout and misc): ??? (if they are affected can the export/import settings tool be used – it states ‘to copy to another server’, and does not specify whether it would work between different theme versions. Is there anything not included in that settings export?
Mobile Theme: ???
Visual and TagDiv Pagebuilder elements used on posts & pages: ???
Demo Theme: ???
Licence key/activation: ???

METHOD OF UPDATING
in the documentation it gives alternative methods of updating, without any indication any are better than others. However i have noticed that in the forum when problems occur it is often stated that people should re-upgrade using the ftp method. does this indicate that the ftp method is more stable/reliable way of updating? I expect many of us will go for what appears the easiest method (wordpress) but if we knew ftp was a better way would jump through the extra hoops to do it that way.

I hope you can see that armed with that information I can see whether the benefits of an upgrade are worth the potential hassle, and also get a better idea of the realistic time it will take.

Thank you.

Hello! I am using Homepage Post on the homepage of my website. It looks great on a laptop screen, but on phone screens, the featured image jumps. When it loads, it is too small and there is a grey space at the bottom. But as soon as you scroll the page, the featured image zooms to the correct place. You can see that on a phone here: http://e50.4da.myftpupload.com/. I have tried using many different background images…high resolution, lower resolution, and different dimensions. They all look great on a laptop screen, but have this jumping zoom on a phone. How can this be fixed? Thanks so much!

Hello! I’ve been trouble-shooting this, and can’t find out why the link for this button in the widget won’t work. Is there a reason that the button code works in a page or a blog post, but not in a widget? Could you help, and provide the code that will work? Thanks so much. Here is the code I have, and the link: http://e50.4da.myftpupload.com/tim-carr-captures-breathtaking-views-in-the-appenzell-region-of-the-swiss-alps/

The button is in the block on the top of the right column. It reads “Learn More” with a light bulb. Here is the code in the widget:

<div style=”border: 1px solid Lightgray; padding: 20px;”>
<h6></h6>
<h6 style=”text-align: center;”><span style=”font-size: 16pt; font-family: avenir-light;”>A Thousand Different Colors</span>
<span style=”font-family: avenir-light;”> is the creative community for everyone.</span></h6>
<p style=”text-align: center;”><span style=”font-family: avenir-light;”>This is the place to show your creative work, get connected, and discover ways to make a lasting difference in the world.
</span></p>
[vc_btn title="Learn more" style="custom" custom_background="rgba(64,110,135,0.9)" custom_text="#ffffff" shape="square" size="xs" align="center" i_icon_fontawesome="fa fa-lightbulb-o" add_icon="true" btn_link="http://audreywoodhams.com/"]

</div>

Hello! My website has a Header Menu (main) and also a Top Header Menu…http://e50.4da.myftpupload.com/. However, only my Header Menu (main) is displayed on mobile devices. I would like for BOTH the Top Header Menu and the Header Menu (main) to display on mobile devices. Is this possible?

Can you please tell me how to fix the bug where the mobile menu is unresponsive for 20-30 seconds when every page loads? This issue makes the theme essentially useless.
Note:
* I have already disabled all plugins and cleared the cache and this did NOT fix the issue.
* I have re-downloaded V8.1 of the theme from Envato and re-installed it via FTP and this did NOT fix the issue.
* I have not made any code or functionality changes to the theme.

The site with the issue is: http://skunkology.com/
Many thanks.