- NewsmagInstall via FTP
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
Hi @messtoo2,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Hi @vichung2018,
Please notice that this documentation is address only to the advance users that have the proper skills to make customization in the theme -> https://forum.tagdiv.com/api-modules-introduction/ -> http://prntscr.com/ps5gfz
Thank you for your understanding!
Hello,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Thank you!
You can check my demo :
http://yp4.36a.myftpupload.com/category/xxx/
https://imgur.com/a/BvaRNoT
Hi,
You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi JoseManuel_70 and femkefataal,
If there is still a problem after you checked the plugin conflict, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Quite unusual, if the mobile theme is disabled for that page, it should not be displayed anymore. Looks like the settings has no effect.
Please send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel may be needed. We will investigate the issue. Include a link to this topic in the email. Let us know.
Thanks
Hi
I use WP 5.2.4, Newspaper 9.6.1 and WPBakery Visual Composer 4.12.1
For updating Newspaper to 9.8, I use plugin Envato Market 2.0.3
After updating NP, I use page newspaper/plugins.
Push install button tagdiv composer
Download failed. cURL error 7: Failed connect to giftpic.ru:80; Connection refused
Than I try Manual Update from the WP-Admin
Did not work same
Then I use ftp for manual extract file zip to directory of plugins
THEN I use page newspaper/welcome and push button
https://monosnap.com/file/hf42Y8eIXQdesZ32auW5lZqIWVVqRt
I have ajax error
https://monosnap.com/file/LLlH18YoHmyA83pIVkHamU6HOeQMEu
AND site don’t work at all. I cant to connect to it.
I used backups.
What can I do for install tag div visual composer?
Thank you!
When I edit a page or post, the visual editor is very narrow (see image below). It almost looks like it’s trying to default to show me what my post will look like on a mobile phone. Is there a way to widen this?
http://13w.e3a.myftpupload.com/wp-content/uploads/2019/10/Screen-Shot-2019-10-30-at-3.59.07-PM.png
I either changed a setting or something broke on my header main menu. My sticky menu looks fine, but when I first load any post/page, the header no longer has a transparent divider. Instead of having a nice transition over the featured image, it has a divider sitting over white space, then the image starts abrubtly after it. It looks bad and I have tried everything in the TAGDIV composer to fix it.
Here is what the menu looks like on the theme’s demo page: https://demo.tagdiv.com/newspaper_life_news/2019/02/15/this-a55-bag-is-fast-becoming-part-of-the-it-girl-uniform/
Here is what the menu looks like at the top of my page: http://13w.e3a.myftpupload.com/2019/10/offset-shares-a-video-of-cardi-b-giving-birth-to-baby-kulture-2/
You can see that my menu has a block gray box above the image, whereas the top menu on the demo looks transparent below the menu and has a much nicer transition.
Thanks,
Dan
Hello,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi there i am having the same issue on my site https://bestbudget.com/ – can i let you in via ftp also?
Just wanted to post here before i make an email to you so you know its me and what issue i am having.
Thank you
Hi,
The CDN can help you if it set correctly.
So what you mean that is taking a lot of time until you connect to backend, make sure that you are using a good host and if there are still some problems, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I install the folder Newspaper under themes in my WordPress server (FTP installation) but the theme is not displayed.
Thanks for your help.
Hello,
Please reference https://community.cloudflare.com/t/website-caches-weird-to-where-i-cant-navigate/123292
My website https://www.digitalnomadsage.com has a weird issue with the menu items (Not the main menu). I guess there’s some kind of AJAX posting that’s being blocked when I try to navigate?
I am using Cloudflare and when I purge the cache it temporarily fixes the problem then it comes back. Even when I disable Cloudflare the problem still occurs so I’m totally stumped… Basically the menus for each section have a loading animation that gets stuck in a loop… and I can’t navigate at all. When I clear cache it temporarily works again.
I don’t know if it’s an AJAX thing or maybe my website is cached twice? Once in WP Super fast Cache and then again with Cloudflare?
Plugins:
Akismet Anti-Spam
AMP
Contact Form 7
FMTC Affiliate Disclosure
Google Analytics for WordPress by MonsterInsights
Image optimization service by Optimole
Leverage Browser Caching
reSmush.it Image Optimizer
SiteLock
Slider Revolution
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
UpdraftPlus – Backup/Restore
WP Super Cache (Disabled and issue still occured)
Yoast SEO
Hi,
If you checked the plugin conflicts and there was no results, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
That is not an official documentation for our theme, also that is for Newspaper v7 and you are using Newspaper v9.8 please check our documentation carefully ->https://forum.tagdiv.com/footer-templates/ also make sure that you do not gave a plugin conflict, please deactivate all non theme plugins and try again and if there is still a problem and you can not manage it, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please check if you add in our ads account you new website, if yes, and this is still not working, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Maybe because i edit the header.php via FTP file in /public_html/wp-content/themes/Newspaper, and i need to edit trhe file in /public_html/wp-content/plugins/td-composer/legacy/Newspaper?
Dear Support,
after updating from v9.7.2 to v9.8 my site is broken. I tried the update of two ways: First direct copy via SFTP and second with Envato Plugin. Both don’t work. After restoring my backup i have v9.7.2. Is there any trick to update without broken my website?
regards
Simon
Hi,
Please make a test, please deactivate all non theme plugins, clear all cache and try again, in this way you’ll notice if it is a plugin conflict or not.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
