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I’ve emailed you guys again earlier with admin/FTP access and access to Flywheel. Could you please look at this issue im having with Composer today?
Thank you.
I’ve been having a number of issues with Composer not working and breaking my site. If Composer is on it breaks the site. I’ve tried this guide: https://forum.tagdiv.com/tagdiv-composer-not-working/
I’ve contacted you guys at contact@tagdiv.com a number of times with my license code and issues. It takes days for you to get bac to me. I supplied my WP admin login details and FTP. Getting frustrated and about to ask for a refund.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello,
Please you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello,
First is look that the theme was not installed correctly, this is not a good path for theme -> http://prntscr.com/pdolol it need to be something like this https://darkstar.cshl.edu/wp-content/themes/Newspaper/plugins/td-composer.zip
What you can do for theme plugins is to copy theme from wp-content/themes/Newspaper/plugins/td-composer.zip in wp-content/plugins/td-composer.zip and unzip them there, after that activate theme from Newspaper > plugins.
Installing the plugins by FTP – https://forum.tagdiv.com/topic/installation-failed-for-newspaper-tagdiv-composer-plugin/
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Dear Calin
Thanks for your response! As I mentioned I cannot allow a third party to upload files to my server. I have to upload files and place them into directories myself. I would like to know what files to place into which directories. The documentation you mention leads to the menu in which I have to provide my ftp credentials, which I cannot do. Please advice.
Hello,
Indeed there seems to be a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also provide us your ad code in order to inspect it.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
how can i install/update plugins? I cannot allow a third party to ftp into my server. TY
I confirmed that I am trying to import the correct archive. I unzipped the files and copied them to my themes folder and the theme can now be activated.
Now, I see the same dialog box, asking for FTP connection details, when I try to install the required plugins. I do not get an option to enter my licence code.
Just a reminder that the theme is already up and running on my cloud based instance of WordPress and now I am setting up a local development instance.
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
