- NewsmagInstall via FTP
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
Hello,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello @jürgen_bruhns,
Indeed there is a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
I am trying to install the theme using the ZIP file by uploading it in WordPress admin.
Instead of installing the theme from the ZIP file, it appears to be attempting to make an FTP connection.
The theme is already running on my website but I need to use a local development version also with the http://localhost URL.
So I migrated my site from namecheap to Flywheel using Migrate Guru…the site migrated fine but I cant update Composer, When I click the button to install the premium theme I get the error “Sorry, you are not allowed to access this page.”
I deactivated the theme, deleted it, uploaded a new version via FTP and now the site is broken and still cant update Composer.
I’m not sure if its a cache or permissions issue….
I emailed your support with admin access..hope you can help! Thank you.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi, I am having a major problem with my website http://www.championsgolf.co.
Initially it worked well.
Then since yesterday, all the images that I try to upload cannot be seen, although it clearly was shown in the folders when I accessed the FTP.
Today, one by one, the images disappeared.
I have tried regenerating thumbnails – didn’t work.
Changed .htaccess file – didn’t work.
Removed all the posts that contains Visual Composer shortcodes – didn’t work.
Did not install Visual Composer at all.
Deactivated plugins – didn’t work.
Switched to a different theme – same problem.
I am kinda at my wits’ end. Not a very technical person.
Can you help?
I had asked for help earlier https://forum.tagdiv.com/topic/visual-composer-code-on-my-page/ , gave one of your support staff admin access and he did something like disable plugins etc and now I cannot login anymore, it’s stuck in a redirect loop. Gave him FTP and phpmyadmin access and I’m still waiting to hear back so I can get back into my site.
Vlad I emailed you with access to SFTP/phpMyAdmin, did you get it? Could you please take a look today so I can get back into Admin login?
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello,
Did you try with a fresh theme without any changes, only the theme and theme plugins, maybe is something that you add in theme core.
If you tried this and it’s still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I followed the tagdiv tutorial for ftp update of the newspaper theme from 9.2 to 9.8 (latest). I successfully updated the theme and any relevant plugins that needed updating afterwards.
I am using a child theme.
After the update, the layout fully broke across the entire site. All css was still being applied for styles but the layout broke. Anything that was multiple columns broke to just one column. This included header, footer and all content.
I reverted and tried again by rebuilding the child theme using the included child theme in the update but no change, still broken. I disabled all plugins except tagdiv’s. I also used the parent theme and layout was fixed. Changed back to child theme and the layout broke again. Any ideas on what could be happening?
Is the admin login is hosting username & PW or Just FTP info ?
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
