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rafpigna
Participant
#0

Hello, I’m having an issue with the theme.
It seems that in certain page the site header is “covering” the page. Please check this example page
https://www.ilcrudoeilcotto.it/corsionline/test-course/quiz/test1/

The page is created by a plugin (Learnpress) and since This issue happens only in the learnpress pages (courses or lessons pages) and other part of the whole site seems ok, I think maybe is a CSS issue with the Newspaper CSS.

Can you help me to identify the problem and fix it?

And please: there is a way to COMPLETELY HIDE THE HEADER in some pages? I would like to hide the header in that pages and use maybe a footer menu.
Thanks

Brain916
Participant
#0

Hello, I have created a new header which you can see here: https://www.sneakerfiles.com/tdb_templates/header-template-city-pro/

However, when it goes live on the homepage, it displays like this:
https://ibb.co/sHN3hSg
https://ibb.co/tx7Mv3n

Bettina
tagDiv Staff

Hello!

In this case, the header should appear. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

EM
tagDiv Member

Hi Bettina,

How do I check if I have the mobile header global for desktop and mobile too ? This what I see : https://www.screencast.com/t/ormBK7xjXqU7.

Anamaria
tagDiv Staff

Hello,

To change the color of the header you need to select the row on the header and in the tab “General” is an option called “Background gradient”=> https://www.screencast.com/t/VxxlLE6r

Hope this helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if you have the mobile header global for desktop and mobile too.
If there still is that problem, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can find that in td-composer/legacy/Newspaper/parts/header/td-login-modal.php
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update.

Thank you!

IndianStartupNews
Participant
#0

Hi, I’m using the Newspaper tech pro theme. I want to change the header color from blue to white or grey.
I have linked the screenshot of the header.

Please guide me on how to do this as I don’t like blue color.

https://imgur.com/undefined

Anamaria
tagDiv Staff

Hello,

I understand you have created a mobile page, please make sure you set it => https://www.screencast.com/t/bYroSq7x8T9, also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages)

Hope this helps you!

Thank you!

EM
Participant
#0

Hello,

This is how I see the mobile header when using TagDivcomposer settings : https://www.screencast.com/t/ljNYZhXS.

However, this is how it really looks like on mobile, as you see there is a black banner : https://www.screencast.com/t/bdB1MC5bdd.

I have to begin scrolling to see the logo and menu : https://www.screencast.com/t/i9gojSld7r.

How do I do to display logo and menu instead of the black banner ?

Thanks in advanced.

SvijetS
tagDiv Member

Nope I have this error

[11-May-2021 19:54:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined function mysql_connect() in /home2/svijetsi/public_html/wp-includes/wp-db.php:1688
Stack trace:
#0 /home2/svijetsi/public_html/wp-includes/wp-db.php(632): wpdb->db_connect()
#1 /home2/svijetsi/public_html/wp-includes/load.php(545): wpdb->__construct(‘svijetsi_user_s…’, ‘W}FFG#]aQO7l’, ‘svijetsi_siguno…’, ‘localhost’)
#2 /home2/svijetsi/public_html/wp-settings.php(124): require_wp_db()
#3 /home2/svijetsi/public_html/wp-config.php(85): require_once(‘/home2/svijetsi…’)
#4 /home2/svijetsi/public_html/wp-load.php(37): require_once(‘/home2/svijetsi…’)
#5 /home2/svijetsi/public_html/wp-blog-header.php(13): require_once(‘/home2/svijetsi…’)
#6 /home2/svijetsi/public_html/index.php(17): require(‘/home2/svijetsi…’)
#7 {main}
thrown in /home2/svijetsi/public_html/wp-includes/wp-db.php on line 1688

I must switch to 7.4

Oldmagio
tagDiv Member

Hello. I delete and re-install the WP Bakery but nothing change.
I see the same problem in the header cloud template: when I tried to modify the template in backend, in the front end nothing change.

Here: https://nuovaincognitacostantino.online/gioco-delleroe/ I found also some problem in the column, the last four colored rectangles are not centered. I found a problem in the Revolution Slider too: in the mobile mode doesn’t appear. It could be because of the same conflict?

How can I do?

And

#0

Dears,
i need help with the submenuof header section, before it was working fine and displaying the text of each category inline, suddenly I found the submenu width shrank and not displaying the category name inline, when I try to access submenu and modify the width, it’s not responsive at all.
what is the reason? how can I solve such a problem?
website is http://www.healthcarebusinessclub.com
Thanks

Bettina
tagDiv Staff

Hello!

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Unfortunately, there is no button to hit and your score is high or your page speed is very high. You need to try to optimize your website.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

JeffHi
Participant
#0

My site is bcworldview.org. In the top right is the spyglass for a global search. If the search string returns no results the page blows up. How can I correct this? Thanks. Jeff

Anamaria
tagDiv Staff

Hello,

If I understood correctly, you want to change only the color on each side like here => https://www.screencast.com/t/sC1pBvB8ggd, right?
For this, you need to delete the width on the header/footer zone and set the background color on the zone, but you need to set a background on the row to don’t have the same color => https://www.screencast.com/t/SiyClCEy6q -> https://www.screencast.com/t/5s6rjZFEOcH you need to do the same for footer.

Hope this helps you!

Thank you!

Gatso
tagDiv Member

Hi there,

I did what you taught to me. Unfortunately category color did not change of lower part posts. It seems only header part color changed.
https://imgur.com/fHzc1Bt

Thank you

itgrcapitallink
Participant
#0

I use Custom Template for the Header ( Header Template 13 ) and one category page is created with the Custom Template ( C-Suite Market – Layout ).
When the category page was created I would like to add
1. Title of the page and
2. Breadcrumb
This 2 block is not displayed when the ( Header Template 13 ) is activated.
This 2 black is displayed when the ( Header Template Main ) is activate.

How can I display the title and the breadcrumb with Header Template 13?

Bettina
tagDiv Staff

Hello!

Edit the homepage with TagDiv Composer, click on the header logo and you will have this setting: https://www.screencast.com/t/t61OOLjA5H63 ; where you can write a value for example: 100. You can adjust the image width how it fits you the best.

Thank you!

Anamaria
tagDiv Staff

Hello,

To remove the space, you need to use a custom code CSS => https://www.screencast.com/t/Hqo28jXFxM

.td-a-rec-id-header_mob
{
margin: auto;
}

Set the code in Theme Panel -> Mobile Theme -> Custom Code => https://www.screencast.com/t/St204VtFl3NU
You can inspect the mobile theme as you did for the PC, select the Toggle device toolbar https://www.screencast.com/t/uRjvUM0No57e and refresh the page and you will see the mobile theme version.

Thank you!

Neil264846
tagDiv Member

Thank you very much for your answer !

No, I don’t want to stretch the header and footer elements (I have got a logo and a main menu which are well positioned) : I just want to change the background colors on each side of the header and footer (the parts that appear in grey on my screenshot).

Thank you in advance !

MG Dev
Participant
#0

Hi there

We have the standard header search running on our site, but it is not returning results when we search by author name.

Is this expected behaviour or something we can fix?

Best

Adam

Anamaria
tagDiv Staff

Hello,

I just reply to you in this topic, please check it https://forum.tagdiv.com/topic/background-color-full-width-header-and-footer-2/#post-400644

Thank you!

Anamaria
tagDiv Staff

Hello,

If I understood correctly, you want to make the header and footer full width, so you need to edit with tagDiv Composer, select the header/footer zone and in the tab called “CSS” delete the width =>https://www.screencast.com/t/lvcU0Ru1Df after you can stretch the row => https://www.screencast.com/t/bCE7GHgkZf9L

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have a code for Nginx fast CGI to recognize which theme to serve.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

By the way, we have such a great result with this new update and with our new tool: https://www.youtube.com/watch?v=tnkVapqhIHc
Our tool is running only on normal pages and not for posts or categories for example.
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.

Thank you!

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