Thank you very much!
It was a problem with the plug-ins that were not installed correctly yesterday after the update.
Thank you so much for the timely support.
Hi,
Please check if the tagdiv plugins are installed and activated, like the cloud library, and standard pack .
Thank you!
Hi dear users,
If you are experience problems with the theme update and you agree to let us investigate the problem, then please contact us via email at contact@tagdiv.com and provide a temporary wp-admin and cPanel access to the website, also make sure that you have a full backup for the website. We’ll check it as soon as possible.
Hello globalonehr, I checked your website and this look’s that the theme plugins are not installed. Please go to Newspaper > plugins and install from there the theme plugins that were before the theme update (this process can also be made manually by updating the them plugin using the versions downloaded from the themeforest package of 12.6.4).
Hi Ned Donev, according to this:
tagDiv Composer
Ajax error
tagDiv Cloud Library
Ajax error
There are some extra modules that are preventing the theme plugins to be automatically installed from our cloud, so in this can the theme plugin can be only manually updated.
Also, there is possible to be something specific like php version or extra plugin that caused problems. We have the update running on more websites from a week and there are no problems – https://i.imgur.com/AYF7gM3.png if you want we can take a closer look to your situation, if you agree, please contact us via email at contact@tagdiv.com, make a full backup for the website and provide temporary wp-admin and cPanel access. We’ll check the problem asap.
Thank you for your understanding!
Same here! I tried to update two websites from 12.6.3 to 12.6.4.
Had a nice evening to install the backups again, because nothing worked anymore: 504-Gateway-Timeout!
WTF
Hi,
You need to install a plugin called classic editor https://wordpress.org/plugins/classic-editor/
Thank you!
Hello Maddie!
It’s this page from the demo’s homepage: https://demo.tagdiv.com/newspaper_downtown_pro/latest-articles-downtown-pro/.
Did you install a section of this page from the Cloud Library?
All the cloud templates can be found in Dashboard > Cloud Templates.
Check out this topic: https://forum.tagdiv.com/topic/sample-templates-appearing-in-searches-and-causing-404/
Thank you!
Hi,
Did you install only a cloud template or a prebuilt website? You can set the template you have before from the frontend.
Thank you!
I installed the cloud template by mistake.
Please tell me how to delete this cloud template and restore it to its original state.
Hello @SMK!
That demo is an old one that does not use cloud templates. You can install another cloud demo (PRO) or import cloud templates.
Thank you!
Did you install the AMP plugin?
https://wordpress.org/plugins/amp/
Hi
Thanks for your reply. I have managed to make some progress but have now run into another issue. I managed to find the Yoast SEO inspector and hoped that by EDITING I could update the home page and other pages.
I ran into an issue with the page freezing and searching online I went through a process of clearing three sections within Tools/Yoast Test :
1. Reset Prominent Words calculation
2. Reset Seo roles and capabilities.
3. Reset Internal Link Test
I then re ran the seo optimisation but am experiencing the same issues of a frozen page.
Can anyone help so I can edit my PAGE TITLES AND META DESCRIPTIONS on my home page and other pages. Posts are not an issue.
If I uninstall YOAST will I lose work ??
Hope to hear from you soon
Rupert
Hello
I used an option Newspaper > Prebuild websites to install “Say What?” theme. Unfortunatelly when I try to edit pages such as single post page, category page, etc., it shows “No cloud templates. Please import one or more templates from Cloud Library.” so I can’t edit pages with TagDiv Composer. How to fix that?
Hi SR20DETg20girl, if you updated from v9 than it will be need to install/enabled an extra plugin that doesn’t exist on your current version, this plugin is tagDiv Standard Pack to bring the old layout back.
Also, it depends on the WordPress version you have, extra plugins, host settings and many other parameters, but the problem can be identify and we can help you to resolve it, if you agree, then make sure that you have a complete backup for the website and database, only after that update the theme manually using FTP/cPanel and replace the old theme version with the new one, after that update the theme plugins from Newspaper > plugins and also install the tagDiv Standard Pack plugin.
Another important thing is to have set the theme requirements – https://forum.tagdiv.com/requirements-for-newspaper/
Also, if you made the update and the problems persists, pleas contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access.
Thank you!
Hello,
Indeed this query appears to be related top the weather element from the theme panel – https://i.imgur.com/pzblCI7.png I made some tests on my install and I do not get that error message, so it is possible to be related to an extra plugin that you are using or maybe to some optimizations for JavaScript. Please check when you are logged in and no cache and optimization is apply, if the problem is not persisting, then please check the settings from the optimization/cache plugin.
Thank you!
Hello,
i cant open edit content in colun text and text with title, it is just loading not opening i wait about half hour, i want use shortcode.
2. how i can use post slider in newspaper 12, i dont have slider revolution. when i install slider revolution it need purchurse code, and i dont want slider revolution i want slid option.
Dear Support,
I have problem with GSC!
1 issue detected
Google has detected harmful content on some of your site’s pages. We recommend that you remove it as soon as possible. Until then, browsers such as Google Chrome will display a warning when users visit or download certain files from your site.
Site: https://elektricnibicikli.rs
Can you help me, I do not know what is problem…
I have Current demo installed:
Shop Vintage Choppers Store
Thank in advance.
Best Regards
Hi~ I am having trouble to edit my page with Tagdiv Composer. When I clicked on the “Edit with Tagdiv Composer” icon, the editing page is unable to load. I have the latest version of Newspaper installed and WP memory limit recently increased to 512MB by my hosting service provider. Please assist.
My website: 1step1footprint.com
Thank you.
Regards,
Wei Jian
For the record and for other users, it was the cache plugin that comes with the WP installation was in conflict with the approved plugin. Thanks for your help
Hello, I would like to install the NEWSPAPER theme on a subdomain (www.2024. mawi-westfalen.de) and then publish it on my regular domain (www.mawi-westfalen.de) once the website is complete. How can I avoid difficulties with the license, or are there no problems to worry about?
Hi,
I’m trying to connect the Newspaper theme with zapier but I always get this error:
We hit an error when adding your new account
authentication failed: WordPress returned an error: Error code 406.
Make sure you click “Allow” or “Accept” on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information
The action I already took:
1. Deactivate Security Plugins
2. Check Remote Publishing Settings
3. Check Permalink Settings
4. Check role of the account – Author or higher
5. Deactivate Zapier/ Reinstall Zapier
I took all the basic actions recommended to fix this but nothing changed.
The plugins that are currently on are:
1.AppMySite
2. Cryptocurrency Widgets
3. LiteSpeed Cache
4. Site Kit od Google
5. tagDiv Cloud Library
6. tagDiv Composer
7. tagDiv Opt-In Builder
8. TranslatePress – Multilingual
9. Zapier for WordPress
What else can I do to tackle this problem?
I was connecting Zapier to other themes and it was super easy. Worked every time.
Please let me know what other actions can I take.
Thank you in advance
Hello,
You can go to the Manager -> Global Colors https://i.imgur.com/FxG2kem.png and change them.
Please deactivate, delete, and reinstall the tagdiv Opt-In Builder from Newspaper -> plugins and try after to run the wizard.
Thank you!
Hello @fabioweb90 !
Which demo did you install on your end?
You can customize it in the tagdiv composer and align the elements as you like.
There, you should split the row into 2 or 3 columns, drag and drop the elements in the columns, and align them like this: https://app.screencast.com/RVZYDsG6ZYZKo
Thank you!
Hello,
This is a problem related to the cache plugin. When the tagDiv Mobile Theme is used the cache plugin should have the option for “mobile cache” support enable to can make a separate cache for mobile version and desktop, for example – https://i.imgur.com/Jcy670Z.png – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
I recently just installed the Newspaper 12 theme on https://infotechlead.com/ and we’ve basically been having a lot of trouble with the margin of each page. I’d like there to be a decent amount of margin, enough to put in ads atleast. And I don’t want the website to have any overflow.
https://imgur.com/a/kkcJJY9
I’m a developer so don’t worry about having to sugarcoat things up, and thank you.
I also tried making the WordPress in settings German, then from theme panel imported German, clicked save, showed successful and no translations take affect in frontend, this is without active loco translate plugin etc, only as it is.
Then i tried installing loco translate i see that there are default .po .mo german language files and still they don’t take affect in frontend.
I also tried a new fresh installation, even on a different hosting, on a different domain and again using the “TownTalk” prebuilt demo, things like in single post “By:” and others don’t get translated as they should be from the imported language.
Maybe i can send you wordpress and ftp access? Just tell me where to send in order the information to be private.
My site language is Bulgarian though, i mentioned German, just to try with different language.
And yes on fresh installation also comments cannot be opened, even when on post edit it’s ticked on to be able to leave comments, i even tried turning page comments, but nothing.
