Search Results for 'install'

Hello,
The word news block is simply a block title you can change from the page edit screen and block settings
As for the theme panel, you can remove some demos from there by altering the theme files. You can find the code for these elements here: http://screencast.com/t/2SlRUMC7JK If you want to remove an element from the demo install menu, you can simply delete it from the file like the code I highlighted. Be mindful of the commas and parentheses though.
Thank you!

Hi,
If you want to change the demo, you do not have to pay anything extra. Simply access the theme panel and install your preferred demo., There is no limit to this., you install and test all of them and chose the one you want to use.
Thank you!

Hello essaulsanchez,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello,
The first problem is a caching issue. Please make sure you use wp super cache, not other untested caching solutions. Please clear your cache from your current cache plugin and then install wp super cache and set it up according to this guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Then try to clear any other cache you might have: a cdn server or hosting cache.
For the second issue, please disable all plugins except visual composer and install the mobile theme without other untested plugins active. The mobile theme as well as the standard theme are not compatible with all plugins unfortunately.
Thank you!

Him,
Well, yes you cannot have access to extras premium content without a payed license. The free version has it’s limitations. There is a big difference between ‘the full features of the plugin’ which means you can use the plugin and have access to all it;s settings and capabilities, and the extra content and updates provided by the plugin author. You cannot install add-on, templates, updates basically everything that requires a registration code. If you want to have access to those features you will have to buy the plugin.
Thank you!

Hello MyNarrabri,

I have checked your website and I saw that you are suing some untested plugins which could interact with the theme code and might create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Maybe, some of these plugins interfere with the Facebook Android theme and do not allow to access your posts which were shared from the theme.

Thanks for your understanding!

Hello Brightfox,

Please notice that until now we do not receive any bad reports in this regard. Please provide more details about your issues and also, you can provide your website URL so I can inspect it closer. Please provide some useful screenshots so I can identify the problem. Also, please ensure that your untested plugins do not affect your search function. To rule out this case, please disable all of them and install only the plugins that come bundled with our theme.

Thanks for your understanding!

Hello zaone,

Please notice that our list of requirements you should find here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Please ensure that you have right and fully installed your theme according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks for your understanding!

Hello ikidolanan,

Unfortunately, I do not exactly understand what you want to achieve. Please try our demo here -> http://demo.tagdiv.com/newspaper/ and see how your theme should be work. If your theme does not work as our demo, please notice that you have some trouble with it and you should try to reinstall the theme, using the latest version of it -> Newspaper 7.2, Social Counter 4.1 and Visual Composer 4.12.
If is not what you mean, please provide more details about what you mean, also, you can provide some useful screenshots so I can identify your problems, if these exists.

Thanks for your understanding!

Hello yronen1,

The simplest way in this regard is to install the baby demo blog with or without content, from here -> http://screencast.com/t/o8VaKtYF Please notice that each demo has an own design and these were been custom made. If you want to customize your actual website to have the similar layout with it, please notice that is not a simple task and this require some additional customization through code that involves custom work. As you can see here -> http://screencast.com/t/0kNcttu4 every demo has an own CSS.
If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello halcoolllc,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. I have checked your source page and I have noticed that you are using a lot of untested plugins which might interact with the theme code and cause a lot of unknown issues. To rule out this case, please try the theme without these and check then the results. If you problem is still there after this, please try to make a new clean install from scratch with the latest version of the theme and check the results.

Hope this helps!

Thanks for your understanding!

Hi,
Why do you say we do not provide any solutions? I provided the guide on how to update the visual composer plugin on 2 different occasions: https://forum.tagdiv.com/topic/urgent-2/ and https://forum.tagdiv.com/topic/visual-composer-25/
Please read the guide and install the plugin from the main the e archive you download from envato: http://screencast.com/t/APJSZ5fSrPFb
If you have problems installing the plugin please contact us via email at contact@tagdiv.com and provide wp-admin (user and password) so we can login and see if there are any problems with it. Please also include a link to this topic so we can identify you.
Thank you!

Hello Todd,
There is no way of customizing the theme for that look. If you like the demo, you need to install it by following this guide: https://forum.tagdiv.com/installing-demos/ Every demo has it’s own look and style and that cannot be replicated on another demo as it’s made custom. All you have to do is install the demo with our without dummy content.
Thank you!

Hello johnsout,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there, please try to make a new clean install from scratch, with the latest version of the theme and see how it works.

Thanks for your understanding!

Hi,
Unfortunately this seems to be a hosting issue, not a theme related issue. I;m sure it’s not just the theme you have problems uploading. Please contact the host and let theme know of your problem with their hosting service.
As an alternative, you could try to install the theme via wordpress: https://forum.tagdiv.com/install-via-wordpress/ or if this is the method you try then try ftp: https://forum.tagdiv.com/install-via-ftp/
Thank you!