Hello,
This is the simplest solution of recreating the travel demo homepage on another demo. This cannot be done without the custom classes used by this demo.
Please follow these simple steps to recreate the travel demo homepage with another demo installed:
1) This is the shortcode of the page layout. You can simply paste it inside your page editor in classic mode and text mode: http://screencast.com/t/SUt9ItUc the code: http://pastebin.com/RAA6DkWp
2) The background image will not be found so you will need to add your own image in the row setting: http://screencast.com/t/yB2Bh0rbo
3) This is the final and most important step as the css for the travel homepage will not apply without this step. Please add this class: td-travel to the body of the website like so: http://screencast.com/t/fOt9sfquQtVy
This will be the result: http://screencast.com/t/vlZG4G8m1Xpy
I hope this helps!
Thank you!
Hello an0therPass34,
Thank you for purchasing our theme.
I’ve tested on my side and everything seems to work as expected, as you can see in the screenshots below:
http://screencast.com/t/JgYvDWzm -> http://screencast.com/t/e2lsMaeM -> http://screencast.com/t/izRulglT
Please ensure that you have installed correctly the plugin and you use only the plugins that come bundled with our theme to rule out conflicting plugins.
Let us know how it goes and if you still need assistance on this please provide more details and your website URL so I can further inspect the problem.
Thank your for the message!
Hi,
After I have installed ssl on my server I cannot see the icons on my website whenever I make https request. Could you please help me solve this issue? Here is a screenshot from htechnews.com https://cloudup.com/cjJvOLsY6GY
I have tried in every browser (Edge, IE, Firefox, Chrome, Safari and Opera) but the results are the same.
Thanks in advance,
Vladimir
Hello, how can i apply the “homepage-clean”. Your example is here:http://demo.tagdiv.com/newsmag/homepage-clean/
After installing the Default demo, I can not seem to find an option for selecting homepage-clean from the menu.
Kindly assist.
Thanks.
Hello!
We are having issues with our visual composers.
I did delete and reinstalled it according to direction for updating the plugging.
Here is what is happening:
We need to create custom pages.
When I go to a page and click on the back end editor and add elemens. No elements are shown
http://screencast.com/t/thttCCDAA
Additionally I believe that Visual composer has a front end editor but I’m never able to see it on our website.
Here is their demo on their site:
http://screencast.com/t/thttCCDAA
At first I thought maybe I have to purchase a separate license but upon reading more I learned that it’s the same.
What do you think is happening?
#1 Why dont I have a front end editor?
#2 Why my back end editor is not showing up?
Thank you
You need to get a plugin for Facebook comments. See the WordPress.org plugins repository for possible choices.
https://wordpress.org/plugins/search.php?q=wordpress+comments
And Google is great resource for learning to use WP:
http://www.wpbeginner.com/plugins/how-to-install-and-setup-facebook-comments-in-wordpress/
Hello danoah,
I’ve checked your website on iPhone and I saw the problem. You have a lot of errors in your console as you can see here: http://screencast.com/t/hda7gEFPrf. Please try to disable all the active plugins, except Visual Composer, empty all your caches, purge the CDN file if used and install only the plugin that come bundled with our theme. Your errors could be caused by your untested plugins that you are using in your theme. Please rule out the conflicting plugins and try to test again. After this advice, if your problem is still there, please let us know.
Hope this helps!
Thank you for the message!
Hello,
Please try to reinstall the theme via ftp and make sure you replace all the files from your old theme. This issue was fixed in the current version so it seems something went wrong with your update or you did not replace all the files. If you installed the theme correctly and replaced all the files and the problem is still there, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look.
Thank you!
Hello Robertocarlos,
Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and rule out the plugins in conflict and try it again. After this advice, if your problem is still there, please let us know. It is very important to follow this steps because the Visual Composer is an tested plugin with our theme and works perfectly. Maybe any untested plugin used by you could cause this problem.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please try to uninstall your social counter from the plugins section of WP and also delete files. Then try to install the counter again. If it still does not work, please try to install the plugin via FTP. https://urbangiraffe.com/articles/how-to-install-a-wordpress-plugin/
Let us know how it goes.
Thank you!
Hello cityslicker444,
Please ensure you have disabled all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme and rule out the plugins in conflict. I have tested this plugin in our theme and everything work as expected.
About the comments from Visual Composer forum, we have not reports and we do not know to be an official problem with this plugin. You can check this using a default theme and see if the problem persists.
If, after these attempts, your problem is still there, please send us an email at contact@tagdiv.com with your log-in information so we can further inspect the issue. Also, please copy/paste the link of this topic so we know who you are and what the problem is.
Hope this helps!
Thank you for the message!
Hello toros9,
Our theme has this option and when you want to share other posts on facebook will display the author name, like this: http://screencast.com/t/X9va7aOglP You have control on this feature from td_wp_booster_functions.php file like this: http://screencast.com/t/ThEgEFxgw6F Please inspect this file on your back end and check if you have this code. SEO Yoast Plugin is tested on our theme and works properly with default settings. I have no idea why do not work for you. If you use another Plugin for Seach Engine Optimization, try to disable it, maybe cause this problem and try it again.
Also, you can try to disable all the active plugins, except Visual Composer, empty all your caches and install only the plugins that come bundled with our theme.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
You can find the install info along with more useful informations in our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Also you can find the child theme in Newsmag-tf/code http://screencast.com/t/oOwyJyKK9iiv
If this is not what you mean please provide more details so I can get back to you with a more accurate answer.
Thanks!
Hi
Before making any modifications make sure you do a full backup to the database and your current wp install. This is a safety measure, in case something goes wrong you can always get back to the previous install. However by removing the indicated code the theme’s functionality won’t be affected.
Thanks!
I buy your theme Newsmag and now I can’t install “tagDiv counter”.
First I install it on a temaporary account and now when I re-install de theme on the proper account it’s impossible to install it. I try to send you a message to “contact@tagdiv.com” but the mail failed.
Please what can I do?
By other way, the first time I installed it, never work properly.
Thank’s in advance
Hi Alin,
I had read that before and tried the regeneration but it didn’t work. Nonetheless, I tried again this time just to make sure and it still didn’t work. I do have Jetpack installed but I’m not using Photon.
The blog is at http://blog.samys.com/
This shows what I have on in Jetpack
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_1.jpg
and this shows which other plugins I have activated in general
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_3.jpg
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_2.jpg
Thanks,
Sarah
When install theme finish. But i setup can’t. Can you help me?
Plaese
Hello
I can see 7 days popular post now. I have enabled post views and ajax view count. I notice that they appear not exactly sorted by most views, for example I have placed 5 articles and I can say that top 5 articles views are displayed but not in order, I don´t know if I could change this order or it´s a cache plugin problem.
As you said before, I have installed the recommended plugin WP-Cache, could it works with this configuration? What is exactly the small performance penalty?
Thanks
Hello creatorsaurabh001,
I suppose that you have installed the social plugins with our facebook ID and your are redirected to our facebook page. You should change it with your ID.
For more information about social counter, please check our documentation here: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
Please update to the latest version of the theme 6.6.3, use this guide to update the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/
Then deactivate and delete the Social Counter plugin – http://screencast.com/t/4f9ZPR9sNl6Y and install it again from here so you will make sure you use the latest version – http://screencast.com/t/ioeIReUJ4
After you do this please check the guide to get the api key – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
I’m not sure what you mean with the facebook likes. The theme likes counter should display all the likes your article gets on facebook(not only on your facebook page). Please provide more details.
Thanks!
Hi,
Please check this guide to install the theme – https://forum.tagdiv.com/install-via-wordpress/ You can find the theme zip file in Newspaper-tf folder.
Thanks!
Well…. Thanks for that.
But it is still not so user friendly and I noticed that the website Editor could not manage/upload the Ads. Only webmaster/admin allowed to manage ads is not practical because some time there is only the Editor manage and updates the whole website alone.
Do you think I can install other third party Ads management plugin for custom ads managements?
Thank you in advanced.
Hello colgate,
I have tested this feature on my side and everything seems to work properly. I have no idea why you have this problem. I suspect that could be a cache issue so try to clear all caches and test again. Also, please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme and try it again. If your problem is still there after this workaround, please provide your website URL so I can further inspect the issue.
Hope this helps and let us know how it goes!
Thank you for the message!
