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Lucian
tagDiv Staff

Hi,

Please make sure you delete and re-install the VC Bakery that was included into theme files, like this: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Also please re-upload your theme files and make sure you do it like this: https://forum.tagdiv.com/how-to-update-the-theme/
Should work fine.
Hope this helps!

Thanks

yancoste
Participant
#0

Hi,
Using Themeforest on my Mac locally while developping (site not online yet). Everything works fine, except the visual composer does not work (a main reason for my purchase of this theme), the button actually doesn’t appear as it should. Without this button, I can not do anything to compose easily my homepage. I am now struggling and waisting too much time without this functionality. Reading previous posts, I’ve tried de/reinstall WPBakery, etc, but nothing works. Strange because my configuration is relativelly standard (Safari, last version of WP and Themeforest…). I activated the VC function (both in my profile and with API key).
Could you please help urgently ?
Best, Yan

Shashank Shekhar
tagDiv Member

Logged in subscribers do indeed have access to the Jetpack menu. That will allow them to connect to their WordPress.com account and enable the Toolbar notifications.

Rest assured, they won’t be able to change your Jetpack settings from there.

If you really want to hide the Jetpack menu from non-admins on your site, you can install this small plugin: http://i.wpne.ws/MBdD

The jetpack plugin author says this .

manu
Participant
#0

Hello Support,

My website: http://desinema.com/

I successfully installed the theme and everything was working fine untill yesterday. I have done all the customization and now our site is live.

But, today i see that sidebar is not working at all. I mean, What ever updates or changes i do to the sidebar widget, nothing is getting reflected on the website. It is stuck with the same sidebar settings. I believe this started happening after i installed W3TOTAL cache plugin. I have deleted this plugin now and still not able to use the sidebar.

Can you please look into this issue as soon as possible, since our site is live we don’t want to take any risk and fix it asap.

Kind Regards,
Manu Vasudev

Lucian
tagDiv Staff

Hi,

Thanks @TheMediumUTM!

@monsterdevelopment

Like @TheMediumUTM suggested you should try to install the version of Visual Composer which comes with theme files, also please make sure you disable all CDN plugins and empty cache, we had experimenting slider issues when using CDN.
Please let me know if you solve this and send a link if you try this again so I can check.
Hope this helps!

Thanks

JBH
tagDiv Member

I haven’t install W3 …
waiting for @Steven to awnser 🙂

TheMediumUTM
tagDiv Member

I saw this behaviour once, not with this slider or theme, but with another slider plugin on a different theme. I switched themes, not plugins, and it worked again, oddly enough…

Only one suggestion occurs to a layman like me: Ensure that when you update the theme, you also install the version of WPBakery Visual Composer included with it. If it’s not that, I’m not sure what it is.

mehedi
tagDiv Member

@Christopher The plugin is brilliant. It worked with the same plugins installed and the same theme on my localhost. It looked good on the localhost. But for some weird reason, it isn’t working on the live website…?

Shashank Shekhar
tagDiv Member

But if it’s added to the banned list how does ajax work if I am logged in?
I have ithemes security installed. Is it the culprit? I deleted the plugin but no luck!

Shashank Shekhar
tagDiv Member

I don’t get you Lucian, I did nothing and as far as I have check the damn error is still spoiling my site.

What do you mean by “this error”?
Please explain, what should I do. Would you like to check my WP installation files?

JBH
tagDiv Member

@Steven

I’ve installed the speed booster plugin and noticed a huge speed improvement. Like you advised, i add the 4 .js files in the exceptions.

To not break any slide are the menu on mobile please add these files in the
Exceptions (files to ignore and load in render-blocking way) box to the bottom

jquery.min.js
external.min.js
site.min.js
js_composer_front.js

The problem is that there are some problems:

1. The header menu is not sticky and the pull down columns are to small
2. There are no header image visible at theme 4 (other templates are ok)

Did i miss a file to exclude?

Thanks in advance!

JB

webjump
Participant
#0

Hi there,

I have installed a carousel slider by Themepunch (they also make Slider Revolution) on my homepage.

http://www.betasite05.co.uk/

I would like to remove the top padding so it looks better. I placed the following css in the Visual Composer CSS editor (just for that page), however it did not work.
Hope you can help!!

#page {
.td-grid-wrap {
padding: 0px 0 0; !important;
}

Shashank Shekhar
Participant
#0

Hello again, There was no error until two days ago and even I did not do anything like changing some lines or installing plugin. But somehow the ajax post count does not works now. I can see it working while I’m logged in but when I’m not, I’ve no luck.

Check it out yourself: http://www.styzic.com

Thanks, Shashank

doran
tagDiv Member

Thank you for your answer,

Module7 problem is not fixed. I used Regenerate Thumbnails plugin but it didnt work. By the way I didnt have existing content. I installed theme first then created posts.

and

How can I change the size of social icons as 48px?

I need help

  • This reply was modified 11 years by doran.
  • This reply was modified 11 years by doran.
Lucian
tagDiv Staff

Hi,

The “tag cloud” widget comes with WordPress, you can try to control the tag number and other options like this:
First install this plugin which allows you to add php code into an text widget: http://wordpress.org/support/view/plugin-reviews/php-text-widget
Then go to http://codex.wordpress.org/Template_Tags/wp_tag_cloud and get this code:
<?php wp_tag_cloud( $args ); ?> and add it into an text box widget like this: http://screencast.com/t/8Stb1QyXa7us
You will get this result: http://screencast.com/t/JHgwk4UfgN

Hope this helps!
Thanks

Lucian
tagDiv Staff

Hi,

Please install the demo data from theme panel > welcome http://screencast.com/t/NOYhjn6gnV the “Homepage 4” layout should come with the demo data then you will be able to edit the page and see how it’s built.

Or add a new page and add the following shortcodes in the page like this: http://screencast.com/t/GypkMSlFewI

[vc_row][vc_column width="1/1"][td_slide_big category_id="207" limit="8" hide_title="hide_title"][/vc_column][/vc_row]

You will need to set the page template to “Homepage – with article list” like this: http://screencast.com/t/z0kdaXL3Zp
You also need enough posts for this to work.
The best way it’s to install the demo data then you will get this homepage.

Thanks

nuno
tagDiv Member

Hi Lucian!

Many thanks for replying me. I am a beginner user.

I’ve requested to tagDiv install the homepage4 for me. Could you achieve that?

So I’d be able to put some content and tweak the ads system.

Thanks – Nuno

hourami
Participant
#0

Hello,

Installed the theme (in classic blog version) and love it but have a few questions:

a) Is it possible to make the header logo centred on the page

b) I have installed Shortn.It (http://wordpress.org/support/plugin/shortnit) and have set it up but is there a way of when clicking the twitter or Facebook at the bottom of the page to show the shortened url. At the moment it shows as (using the demo as an example) Asus Xonar U7 sound card has a built-in Headphone Amp http://seeasa.com/?p=53 via @seeasa (is there a way of changing it to show my custom url and make it Asus Xonar U7 sound card has a built-in Headphone Amp http://see.je/abcde via @seeasa. Also clicking on Facebook it only gives the blog logo and address and no information on the story being shared.

c) In the demo classic blog layout demo when you click an article it shows before and next but can’t find there that is in the theme settings to activate

d) How do I give different categories different colours?

Many Thanks in advance

Lucian
tagDiv Staff

Replied via e-mail!
Thanks for the message!

tomashley
tagDiv Member

My server is up. you should have the login details by email.

Steven
tagDiv Member

I’m not forcing any one to install no plugins,i’m just sharing what works for me with out any issues..it’s up to the user to install it at they own risk..bless

owt
tagDiv Member

Good job you are doing there but seriously, i wouldn’t recommend to install these untested, unknown plugins.

I once did it and after some months i had to note that many visitors had problems with the rendering etc, even though i couldn’t simulate that problem.

Even caching plugins can make a lot of problems, there can’t be any ‘perfect settings’ because it depends on many factors, may it even be your web hoster.

Be careful guys with these system-interfering plugins 😉

tomashley
tagDiv Member

I have also just emailed you my license code and again all the login details.

tomashley
tagDiv Member

My server was down for a while so I think that’s why you haven’t been able to help me. It’s back up now. I have just sent a copy of this email to you as another reply. My email: tomashley303@gmail.com

Please let me know if there’s anything else I can do to help. All login credentials are in our email thread.

Thank you.

JBH
Participant
#0

Since i’ve installed the Newspaper theme i noticed that the server was a bit slower. I’ll checked the server logs and noticed many 404 error lines pointing to the file

/wp-admin​/admin-ajax.php

Every minute there are about 10 errors. (depents on visitors online)

First I deactivated ALL the plugins and checked the logs again, the 404 errors are still there. After that I activated my old theme and the errors are gone.

Which part of the theme may call /wp-admin​/admin-ajax.php and generates this 404 errors?

Thanks!

JBH

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