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angelicantunes
tagDiv Member

Hi, Bettina!

I did not understand. I have already made the update. Should I install the new version again?

angelicantunes
tagDiv Member

Hi, Calin!

I can’t remember what version but I think I jumped one version when updating.
I accessed the admin – Newspaper -> Updates -> Install Version
That’s how I made.

No, I did not overwritten!

Calin
tagDiv Staff

Hi boez52,
What we can recommend to do is to be sure that the tagDiv Composer is deleted (you can do this via FTP or cPanel), after that you can re-install the tagDiv Composer from Newspaper > plugins.
Also, it is possible to have some extra plugins that can interfere with the theme, so in case that the problem presets, please try it only with tagDiv plugins.
Let me know the results!

popseo
Participant
#0

The tagdiveditor is not showing on subdomain (for example xyz.com it shows and not on xyz.com/abc which is a different wordpress install). When I choose to add a premade theme, it loads as a demo and i cannot install it. It is a woocommerce website.

RNkhabri
tagDiv Member

If I want to place an ads under the RELATED ARTICLES, then how to put it like a Taboola’s ad is installed, in the same way I have to place an ad mgid. You tell me where to place the add code in the theme editor

https://drive.google.com/file/d/1e7vCrynsTjqc4Eq3l_L3tK6thK3Z-uwB/view?usp=sharing

https://drive.google.com/file/d/1aGO-xKDY3MSpUvycjND1xm97FGM0wP-W/view?usp=sharing

rockdalewomen
Participant
#0

I want to import Pre-designed Templates but The cloud library isn’t working . It is always showing ‘Loading templates’.My website is new.So,I don’t have any extra plugins.My system status requirements is okay ..Please help me to solve this problem.
Website:
https://rockdalewoman.com/

My system status

Theme version 11.5.1
Theme database version 11.5.1
HTTP channel test wordpress
Installed demo Gossip PRO – demo ID: gossip_pro | install type: full

Server software LiteSpeed
PHP Version 7.4.30
post_max_size 1024M
max_execution_time 1500
max_input_vars 2000
SUHOSIN installed false
PHP extensions mbstring available
GD library available

WP version 6.0

WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No detected

moss8007
tagDiv Member

I have the same problem.My website is new.So,I don’t have any extra plugins.My system status requirements is okay ..

My system status

Theme version 11.5.1
Theme database version 11.5.1
HTTP channel test wordpress
Installed demo Gossip PRO – demo ID: gossip_pro | install type: full

Server software LiteSpeed
PHP Version 7.4.30
post_max_size 1024M
max_execution_time 1500
max_input_vars 2000
SUHOSIN installed false
PHP extensions mbstring available
GD library available

WP version 6.0

WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No detected

nerdsimple
Participant
#0

Greetings –

I’ve just installed the theme and am using the GadgetPro theme. I have my logo, retina logo and favicon set – but when customizing the header, only text shows up and the logo values are blank. Even if I set the logos to the same logos linked in the theme panel, the logos still do not show up.

I have screenshots, but I can’t see how to post those here.

Calin
tagDiv Staff

I understand. In this can I beleve that you have installed a demo that has set background color on cloud template and pages.
Can you please let me know the pre-build website (demo) you have installed?
In this way I can check it and let you know how to make the changes.
Thanks

Calin
tagDiv Staff

Hello,
The code from the child theme function seems to be ok.
From what you describe is like the child theme is not activate.
I made a test with a css on my install and for me this is apply correctly, so the wp-content/themes/Newspaper-child/style.css file is working for css.
If you want we can made some investigations at this. For this you can contact us via email at contact@tagdiv.com, please provide wp-admin access and we’ll check it as soon as we can.
Thank you!

Calin
tagDiv Staff

Hi,
What you can do is to use a plugin for migrate.
Another solution is to copy past the theme panel settings using the import export method -> https://forum.tagdiv.com/import-export-theme-settings/ and the pages and cloud template (you can copy manual from the staging on other website, this solution is usably used when you do not have many changes).
In case that you have major updates/edits on the staging, then the best solution will be to use a plugin to migrate the site. (there is also a manual method to migrate the website, you need to install the theme files on the new website and copy the database from staging).
Here is an article that can help you -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
Thank you!

Calin
tagDiv Staff

Hi raikouchu,
Those are shortcodes from tagDiv Standard pack plugin, you need to go in Newspaper > plugins and install/activate the plugin from there.
Indeed, if the theme is not activated and the license key to be assigned on the website, most of the theme featured are not available.
A license key can be use for one live website and for a test website (it can be on localhosts, on staging, on subdomain or on a different domain).
Thank you!

raikouchu
tagDiv Member

Hey. I have the same problem today. I am after installing the latest version of the template. When entering Cloud Library, it also cannot import things (header, authors; posts, footer and others)

vishalmane
Participant
#0

Hi,

Today I purchased the theme and tried to install it but was unable to installed it.

Please support

davixstudio2022
tagDiv Member

Thank you for that. I uninstall the Mobile and AMP Plugins

Can you tell me how I can fix this? https://prnt.sc/PVZvieA28k_8

Bettina
tagDiv Staff

Hello!

Please make sure the AMP plugin is uninstalled and that you do not use Mobile theme + AMP.
Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the category page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.
If you want to use mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/, then please assign a mobile page to your category template.
If the problem is still there, then please uninstall the cache plugin you use and try again in an incognito file.

Thank you!

Beaker
Participant
#0

My site is here:

https://redstateroundup.com

I just started developing the site. I installed the child theme included in the download and it seems to be working properly, but when I make changes to the child theme CSS they won’t show up on the site.

Troubleshooting so far:

–If I navigate to https://redstateroundup.com/wp-content/themes/Newspaper-child/style.css in a browser the changes are there.
–The CSS is valid: It works when I test it in the CSS panel in Console, in the WP Customize tool and in the CSS field in Theme Panel > Custom Code.
–When I look at any page’s source code there’s no link to the child theme CSS.
–I checked functions.php to make sure the enqueue function is there.
–I deleted and reinstalled the child theme from scratch but it didn’t help.
–I flushed the cache in my browser and on my host (IONOS).
–I tried hard-coding a link to the child theme CSS in header.php but that didn’t help. The hard-coded CSS link doesn’t show up.
–When I make file changes and check in my FTP client (CyberDuck) the file changes and date modified time update.

As far as I can tell I’m doing everything right, but the site won’t write any child theme changes even though the files seem to be right where they belong.

I can use the Custom Code in Theme Panel if I have to, but also I need to modify PHP files in the child theme.

Any help greatly appreciated!

anthonyblfc
Participant
#0

Hello Ive only just started designing my website but I want to be able to select for my header and logo to be sticky when scrolling. I dont see the option for this to be selected in the theme panel like on old videos. But I have seen it can be done in the Tagdiv composer plugin. I have the plugin installed and activated but cant see it being an option anywere on my panel.

My second problem is how do i install the revolution slider plugin been trying for a few days now thank you

daugiay@375
tagDiv Member

I did not add anything to the homepage. I tried with another theme and that new theme also has the same error on homepage (no error on other page). I reinstall NFT News theme, and error on the home page remains.

Gen Fujiwara
Participant
#0

hello.
I am Japanese.
I have a question about tag composer and mobile theme.
I ran the following process.
Install one theme from the cloud template.

Then modify the content and save.

Change template name

Add a mobile template to that template.

Select a mobile template from the pull-down.
Modify and save mobile content.
* However, it is not reflected even if you check it on your smartphone.

But the original cloud template.
If you make corrections from here, the changes will be reflected normally (smartphone screen).

--
Is it the cause of changing the template name?

Anamaria
tagDiv Staff

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

pankajjangir
tagDiv Member

Found the issue.

Yesterday I installed the Plagiarism Checker plugin, the plugin was causing the issue.

NaveedIqbal
Participant
#0

Hi, in how many websites i can isntall Newspaper Extended License?

vipul007
Participant
#0

Hi Team,
Im facing unresponsiveness, hanging issues, pages and post editor not loading, basically the setup is useless, and The front-end of the page never really loads even in an hour.
I’ve found out that the website works fine in the older setup with PHP 7.4 and not in PHP 8.0, please fix the issues as we cannot use the older version of PHP in the Production Server.
Here is a screenshot of my system status,
Operating System: Linux
Server: Apache
MySQL Version: 10.6.7-MariaDB
PHP Version: 8.0.17
PHP Max Execution Time: 300
PHP Max Upload Size: 4096M
PHP Post Max Size: 4096M
PHP Max Input Vars: 1000
PHP Memory Limit: 4096M
cURL Installed: Yes
cURL version: 7.64.0
GD Installed: Yes
GD version: bundled (2.1.0 compatible)
Write Permission: All Fine
Demo Pack Server Connection: Connected

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